Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this as a gift for my friend. It arrived fast and on time, and my friend loved it!”

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Posted 6 months ago

Hello, Thank you for taking the time to leave us such a lovely review. We're thrilled that your friend enjoyed their gift :) We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Beautiful gift can’t wait to give it to my little one teacher”

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Posted 6 months ago

Hi Sarah, Thank you for your wonderful feedback. We’re delighted to hear that you found the gift beautiful and that you’re excited to give it to your little one’s teacher. We hope it brings a smile to their face :) Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Brilliant company...have used them many times and everyone who has received a gift says how lovely the products are and how beautifully presented they are. Great website really easy to order I used the pick your own gift and it was so nice to be able to choose the products to suit my friend...great idea! Always deliver on time so I highly recommend Letterbox Gifts. I just wish someone would send me a gift from them so I could try their products too!!”

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Posted 6 months ago

Hi Gill, Thank you so much for your wonderful feedback. We’re thrilled to hear that you’ve had such positive experiences with us and that your friends have enjoyed their gifts. It’s great to know that you found our website easy to use, especially the “design your own” option - it really allows for a personal touch! Thanks again for your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Great product! I was disappointed that it wasn’t posted through the letterbox, but that could have been down to the postman!”

Helpful Report

Posted 6 months ago

Hi Leigh, Thank you for sharing your feedback with us. We are sorry to hear that your experience with our service was not as expected. Our packaging is designed to fit through a standard UK letterbox, and we do our best to communicate this clearly on the packaging. However, the final decision on whether it can be posted through the letterbox rests with the Royal Mail officers. We apologise for any disappointment this may have caused and appreciate your comments. Please feel free to reach out to us at hello@letterboxgiftshop.com if you have any further questions. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Great product quick delivery Would recommend”

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Posted 6 months ago

Hi Karen, Thank you for your wonderful 5-star review! We truly appreciate your kind words and support. :) Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“The gift I purchased was well received, unfortunately the promise of next day delivery did not.”

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Posted 6 months ago

Hello, Thank you for your review. I'm pleased to hear that the gift was well received. I apologise for any disappointment regarding the delivery. We do offer Royal Mail Tracked 24 for next-day delivery on our website, but this option does come with an additional charge. I noticed that this option wasn't selected for your order, so it was dispatched using Royal Mail Tracked 48 (2-3 working days). If you have any further questions or need assistance, please let me know. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“The gift was beautifully presented and very well received. Speedy efficient service. Highly recommend.”

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Posted 6 months ago

Hi Sue, Wow! Thank you for taking the time to leave us such a lovely review. We’re thrilled to hear that you had a great experience with Letterbox Gifts and that you were pleased with our service. I’ll be sure to share your kind words with the rest of the team :) Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Prompt despatch, recipient delighted”

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Posted 6 months ago

Hi Celia, Thank you for your wonderful feedback! We're thrilled that the Letterbox Gift you ordered was well received and arrived so promptly. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 2 months ago

“Fabulous gifts as always, delivered promptly. Had several now and will use again”

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Posted 6 months ago

Hi Maria, Thank you so much for your fantastic feedback! We're delighted to hear that you loved the gifts and found our delivery prompt. It means a lot to us that you've chosen to return for more! Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Good service”

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Posted 6 months ago

Hi Lauren, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“So happy I found this gift to send to my friend as a birthday gift. She absolutely loved it! Something a little different than flowers and made a lovely change. Easy to choose and was sent in good time. Reasonable price as well. Fantastic gift.”

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Posted 7 months ago

Hi Joanne, Thank you so much for taking the time to leave us such a lovely review. We're so pleased that your friend enjoyed her birthday gift. We love nothing more than helping people send hugs in the post to their loved ones :) Many thanks for your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Was a lovely present to send and the receiver really enjoyed it!”

Helpful Report

Posted 7 months ago

Hello, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Lovely present!!”

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Posted 7 months ago

Hi Jennifer, Thank you so much for your 5 star review, we really do appreciate it :) Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“I had something sent to a friend for her birthday and she absolutely loved it. This is a great idea, I found there was a wide selection of lovely items and there’s something for all budgets. The perfect solution for sending gifts directly to recipient be it Birthday, Get Well, Thinking of You etc.,”

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Posted 7 months ago

Hello, Thank you so much for ordering and taking the time to leave such a wonderful review. It means so much to us that you enjoyed your experience with Letterbox Gifts - thank you again. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“I ordered this from UK website for my Dad as I now live in USA Not sure if it actually fits in letterbox My parents were not home It was delivered to their neighbours house Which took the fun away from a letterbox gift”

Helpful Report

Posted 7 months ago

Hello and thank you for your feedback. We are sorry to hear that your experience with our service was not as expected. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused and would like to reassure you that we will take your comments on board. Please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“Great idea of letterbox gifts. Was well received. Many thanks”

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Posted 7 months ago

Hello, Thank you very much for taking the time to leave us a positive review. We're so happy to hear that you enjoyed your experience with Letterbox Gifts :) Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“It was really easy to send a little gift to a friend. I was kept up to date on delivery status and my friend was delighted.”

Helpful Report

Posted 7 months ago

Hi Deborah, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased to hear that your friend enjoyed their gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“The brownies were delicious and the presentation beautiful, but the delivery let you down. They didn’t arrive on the specified date (I had ordered a week earlier to be safe) and Royal Mail didn’t provide any tracking info or update. Shame they were late.”

Helpful Report

Posted 7 months ago

Hi Maria, I’m really sorry to hear that your brownies arrived later than expected. I’ve checked your order and can confirm we dispatched them the day before your preferred delivery date. We always use Royal Mail Tracked 24 to ensure our baked goods arrive fresh. I understand how disappointing this must be, and I appreciate your feedback. Please feel free to reach out to us at hello@letterboxgiftshop.com if you have any more questions or concerns. Best regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“No need for all the packaging which made the parcel too big to fit a standard size letterbox which sort of defeats the purpose.”

Helpful Report

Posted 7 months ago

Hi Sean, Thank you for taking the time to leave a review. I’m sorry to hear that your experience with our service didn’t meet your expectations. Our packaging is designed to fit through a standard UK letterbox, however, the final decision on whether it can be posted through the letterbox rests with the Royal Mail officers. We also prioritize ensuring that our items are well-packaged to prevent any damage during transit. I understand your disappointment, and we appreciate your feedback. If you have any further questions or concerns, please don’t hesitate to reach out to us at hello@letterboxgiftshop.com. Best regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

“My friend said that the gift was delightful and beautifully packaged. From a buyers perspective it was a lovely web site to use with good photos. I had wanted the same gift to be sent to two different address. This was not possible and I had to resort to two separate orders which was time consuming.”

Helpful Report

Posted 7 months ago

Hi Tess, Thank you so much for your kind words about the gift and our website! We’re thrilled to hear that your friend enjoyed the packaging. I understand that wanting to send the same gift to two different addresses can be a hassle. Currently, we don’t have the functionality to process that in a single order, which can indeed be time-consuming. We truly appreciate your feedback and will certainly consider it as we work towards enhancing our service in the future. If you have any other suggestions or questions, please feel free to reach out. Kind regards, Lyndsey at Letterbox Gifts

Posted 3 months ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews