Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,701 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and receiver really liked their gift which was delivered through their letterbox as expected as they were not home 😁”

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Posted 6 months ago

Hello, Thank you for your wonderful feedback. We’re so happy to hear that the recipient loved their gift and that the delivery through the letterbox worked perfectly. It’s always great to know our service made it easy and convenient, even when they weren’t home. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“These Home Fragrance sticks perfectly suited my space, occasion and mood. Letterbox gifts thought of every little detail to help me and my family (as I bought four sets) create elegantly scented sanctuaries. A We all felt that we had treated our senses to a delectably musky fragrance of Halcyon sticks with a hint of early evening moroccon sunset. We would absolutely recommend this product and the packaging was beautiful a special gift for all and the added bonus of ordering for a specific date at no extra charge makes this a wonderful company to use.”

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Posted 6 months ago

Hi Sharon, Wow, thank you so much for your wonderful review! We’re so happy to hear that our Home Fragrance sticks created such a perfect atmosphere for you and your family. We're also thrilled that you loved the packaging and appreciated the option to schedule a specific delivery date without any extra charge - it’s great to know that those little details made a difference for you. Thank you again for your lovely review, and for taking the time to share your experience in such a lovely way. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“I love these - such a convenient way of sending someone a gorgeous present and the contents are very high quality.”

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Posted 6 months ago

Hi Sian, Thank you so much for your wonderful feedback! It means so much to us that you loved your experience with Letterbox Gifts and we want to thank you for your continued support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“The website was easy to navigate, lots of great options, and my friends loved their presents.”

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Posted 7 months ago

Hello, Thank you so much for your fantastic feedback! We're so glad to hear that you found our website easy to navigate and that your friends loved their presents. It’s great to know we were able to help you find the perfect gifts :) Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“Excellent service and quality….”

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Posted 7 months ago

Hi Rosmund, Thank you so much for taking the time to share your positive feedback. We truly appreciate your kind words. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“Prompt delivery and good communication”

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Posted 7 months ago

Hi Sally, Thank you for your great feedback. We're so pleased to hear that you were happy with our prompt delivery and communication. We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“I didn't see it as a present but I could smell it from packaging smells lovely”

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Posted 7 months ago

Hi June, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“Great ideas and delivered when expected. Well received”

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Posted 7 months ago

Hello, Thank you so much for your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“I've used Letterbox Gifts three times so far and have been delighted with them all. Customer Services are excellent, they replied within an hour of my message when I realised I'd put the wrong address for one of the gifts and sorted it straight away. The boxes are great value for money and there is something to suit all pockets. Letterbox Gifts are now my go to supplier for birthday and pick me up gifts.”

Helpful Report

Posted 7 months ago

Hi Pauline, Thank you so much for your amazing review and for being a loyal customer. We’re thrilled to hear that you've had such positive experiences with us. It’s wonderful to know that our customer service team was able to assist you quickly and efficiently, and that our gift boxes have been just the right fit for your needs. Thanks again for your kind words and continued support. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“Lovely gift, my friend was extremely excited when she opened it. Great gift for the mum to be and make her feel special.”

Helpful Report

Posted 7 months ago

Hello, Thank you so much for your lovely feedback. We're thrilled to hear that your friend was excited to receive the gift, and we're so glad it helped make her feel special during such a wonderful time. It’s always great to know our gifts are making a positive impact, and we truly appreciate you taking the time to share your experience. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“Efficient service, nicely presented, swiftly delivered, thanks”

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Posted 7 months ago

Hi Alison, Thank you for your great feedback! We're so glad to hear that you were pleased with our service, presentation, and quick delivery. We truly appreciate your kind words and are happy we could meet your expectations. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“Lovely gift, well packaged, delivered on time. Recipient was delighted.”

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Posted 7 months ago

Hi Gemma, Thank you so much for your amazing 5-star review! We truly appreciate your kind words and ongoing support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“Great company! Lovely gift ideas and loved the option to choose our own box. Quick delivery and reasonable priced Perfect present for a friend who’s far away.”

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Posted 7 months ago

Hi Megan, Thank you so much for your fantastic review! We're so glad to hear that you enjoyed designing your own box and found our gift options to be just what you were looking for. It's always wonderful to know that our service made it easier for you to send a thoughtful present to a friend, even from afar. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“It was a post-bereavement gift, and I understand that the recipient was very pleased with it.”

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Posted 7 months ago

Hi Caroline, Thank you for sharing your positive experience with Letterbox Gifts. We're so glad to hear that the recipient appreciated their gift, and we hope it brought some comfort during such a challenging time. Kind regards, Lyndsey at Letterbox Gifts

Posted 4 months ago

“I ordered this as a gift for my friend. It arrived fast and on time, and my friend loved it!”

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Posted 7 months ago

Hello, Thank you for taking the time to leave us such a lovely review. We're thrilled that your friend enjoyed their gift :) We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 5 months ago

“Beautiful gift can’t wait to give it to my little one teacher”

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Posted 7 months ago

Hi Sarah, Thank you for your wonderful feedback. We’re delighted to hear that you found the gift beautiful and that you’re excited to give it to your little one’s teacher. We hope it brings a smile to their face :) Kind regards, Lyndsey at Letterbox Gifts

Posted 5 months ago

“Brilliant company...have used them many times and everyone who has received a gift says how lovely the products are and how beautifully presented they are. Great website really easy to order I used the pick your own gift and it was so nice to be able to choose the products to suit my friend...great idea! Always deliver on time so I highly recommend Letterbox Gifts. I just wish someone would send me a gift from them so I could try their products too!!”

Helpful Report

Posted 7 months ago

Hi Gill, Thank you so much for your wonderful feedback. We’re thrilled to hear that you’ve had such positive experiences with us and that your friends have enjoyed their gifts. It’s great to know that you found our website easy to use, especially the “design your own” option - it really allows for a personal touch! Thanks again for your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 5 months ago

“Great product! I was disappointed that it wasn’t posted through the letterbox, but that could have been down to the postman!”

Helpful Report

Posted 7 months ago

Hi Leigh, Thank you for sharing your feedback with us. We are sorry to hear that your experience with our service was not as expected. Our packaging is designed to fit through a standard UK letterbox, and we do our best to communicate this clearly on the packaging. However, the final decision on whether it can be posted through the letterbox rests with the Royal Mail officers. We apologise for any disappointment this may have caused and appreciate your comments. Please feel free to reach out to us at hello@letterboxgiftshop.com if you have any further questions. Kind regards, Lyndsey at Letterbox Gifts

Posted 5 months ago

“Great product quick delivery Would recommend”

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Posted 7 months ago

Hi Karen, Thank you for your wonderful 5-star review! We truly appreciate your kind words and support. :) Kind regards, Lyndsey at Letterbox Gifts

Posted 5 months ago

“The gift I purchased was well received, unfortunately the promise of next day delivery did not.”

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Posted 7 months ago

Hello, Thank you for your review. I'm pleased to hear that the gift was well received. I apologise for any disappointment regarding the delivery. We do offer Royal Mail Tracked 24 for next-day delivery on our website, but this option does come with an additional charge. I noticed that this option wasn't selected for your order, so it was dispatched using Royal Mail Tracked 48 (2-3 working days). If you have any further questions or need assistance, please let me know. Kind regards, Lyndsey at Letterbox Gifts

Posted 5 months ago

Letterbox Gifts is rated 4.7 based on 1,701 reviews