Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,691 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the gifts I sent and the efficient service from the company”

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Posted 4 years ago

Thank you for taking the time to review your Letterbox Gifts. Best wishes, Letterbox Gifts

Posted 4 years ago

“Lovely product and fantastic customer service. I bought the Birthday set for a friend but unfortunately one of the candles was smashed on arrival. I contacted the customer service dept and they responded immediately apologising and replacing the product the next day free of charge. Definitely recommend!”

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Posted 4 years ago

Thank you very much for being so understanding and leaving a positive review. I am glad we were able to get this resolved quickly for you. Best wishes, Letterbox Gifts

Posted 4 years ago

“I sent this as a get well soon gift to a friend. It arrived in under 24 hours which was unexpected! The box was well received.”

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Posted 4 years ago

Brilliant! Thank you for taking the time to review your Letterbox Gift. We are glad it arrived so quickly! Best wishes, Letterbox Gifts

Posted 4 years ago

“Very nice gave to a friend for her birthday x”

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Posted 4 years ago

“I’m afraid that after nearly 2 weeks the package has not arrived in my son’s letterbox. ☹️. I can't yet review the product, but I can say that Customer Service is top class! Sadly I can't say maybe to the delivery being on time, but I will be back shortly”

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Posted 4 years ago

Hi Katharine, I'm sorry to hear this. We've looked into your order and our tracking is showing this as delivered. Someone will contact you via email shortly to look into what's happened here.

Posted 4 years ago

“It all started when I received a Birthday Gift from a friend. I absolutely loved it. The quality, the packaging, the smells - delicious! I have recently purchased 2 'Just Because' gifts for 2 very good friends and they loved them just as much. I think next purchase will have to be 'me to me'. Superb concept, products, packaging. 10 out of 10!”

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Posted 4 years ago

Thank you so much for taking the time to leave a review, we are very pleased that you have enjoyed your Letterbox Gifts. 'Me to me' gifts are very important! We highly recommend. Best wishes, Letterbox Gifts

Posted 4 years ago

“I recently ordered New Home for a work colleague who moved home, and a pamper gift for a friend who is having a bad time of late, both individuals loved the gifts and considered them thoughtful. Both gifts arrived on time.”

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Posted 4 years ago

Thank you for your review. We are glad to hear that both Letterbox Gifts were well received and arrived on time. Best wishes, Letterbox Gifts

Posted 4 years ago

“Very easy to order and arrived with my sister the next day. She loved her birthday gift”

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Posted 4 years ago

“My friend was delighted with the Gin/Spa night in gift. Great ideas and quick and easy to order.”

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Posted 4 years ago

Thank you very much for your feedback about the gifts and service. We are glad to hear your friend enjoyed the gifts. Best wishes, Letterbox Gifts

Posted 4 years ago

“Lovely gift for my niece, very unique and personal.”

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Posted 4 years ago

“Birthday gift was very well received ....contents smelled and tasted gorgeous !”

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Posted 4 years ago

“Beautiful presentation, useful collection of gifts for new mum with some choices for the contents of the box. A wonderful surprise for my sister and her first baby.”

Letterbox Gifts 5 star review on 8th November 2020

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Posted 4 years ago

“Having mentioned that the present didn’t arrive on the day that you asked me what day I’d like it delivered, what more do you need me to say, Disappointed”

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Posted 4 years ago

Many thanks for your feedback. We're sorry that this arrived a day later than expected. Unfortunately the Royal Mail 24 service was slightly delayed at this busy time. Thank you for your order with us.

Posted 4 years ago

“Both of the friends I sent Letterbox gifts to were having a hard time and were really cheered up by the lovely selection of treats, remarking on the beautiful packaging and excellent quality. Thank you!”

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Posted 4 years ago

“A great service, delivered on time and exactly as described. Would definitely use Letterbox again.”

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Posted 4 years ago

“I got the pamper box for my friend who has just been put in 2 week lockdown at uni. This gift was perfect and came so quickly! The products are high quality and the service was amazing. Thank you for helping me take care of a friend when I couldn’t see her in person :)”

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Posted 4 years ago

“Very impressed by the product. My Dad loved his gift. Unfortunately the postman didn't try to put the box through the letterbox but no harm was done as my Dad was at home to receive his gift. I will absolutely be using Letterbox Gifts again.”

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Posted 4 years ago

“I’m sure my daughter will enjoy her beautifully packed gift. Love it wouldn’t hesitate to order for friends”

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Posted 4 years ago

“Quick shipping, great gift!”

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Posted 4 years ago

“Lovely gifts with quick service”

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Posted 4 years ago

Letterbox Gifts is rated 4.7 based on 1,691 reviews