Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,691 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a box as a gift and it was delivered very quickly. The box was beautiful and my friend was very pleased with it. I will definitely be using you again for gifts. Thank you!”

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Posted 4 years ago

“When I placed my order, I requested that delivery take place on 28 March. I received confirmation of shipment on 26 March. But 6 days later (01 April), the order had still not arrived, I'd had no updates and there was no way for me to track the order. I e-mailed customer services and received a prompt response on 02 April. They offered to send out a replacement if the order did not arrive that day. Thankfully, the order did arrive that day, albeit 5 days late. This meant that my friend's birthday was missed. However, this was likely down to the courier (Royal Mail) rather than Letterbox Gifts. I feel more could have been done to keep me updated and there should also be the ability to track the order, however when I did contact customer services, they were prompt to respond appropriately. My friend loved her gift, albeit late. It was just perfect. I would have placed a further order, but unfortunately most items are presently out of stock. Overall, despite the delivery issue, I am happy with the service provided by Letterbox and would not hesitate to order from them again.”

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Posted 4 years ago

Many thanks for your order and feedback. I can see you contacted customer services just yesterday morning. We are working through a backlog of orders and enquiries at this difficult time of being short staffed due to the current circumstances. My colleague has replied to you this morning regarding Royal Mail tracking. Do not hesitate to reply to her directly regarding this. Many thanks. Letterbox Gifts

Posted 4 years ago

“delivery slightly delayed but due to covoid situation but when arrived a beautiful presented box and smells gorgeous receiver very pleased with gift”

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Posted 4 years ago

“Recipient absolutely loved itx”

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Posted 4 years ago

“A lovely gift for my Mum’s Birthday to receive during isolation! It arrived very quickly and a day before it was needed. Very impressed- quality products and presented beautifully. Thankyou!”

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Posted 4 years ago

“Great service. Very easy to use and fab choice of gifts.”

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Posted 4 years ago

“Excellent service, ordered again already”

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Posted 4 years ago

“It was a birthday gift but the recipient was very pleased and she said it smelt lovely!”

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Posted 4 years ago

“Very speedy delivery especially in the current circumstances and recipient loved it.”

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Posted 4 years ago

“Gift was lovely but the Birthday card arrived blank despite me writing a heartfelt message, so sadly my friend didn’t know who it was from.”

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Posted 4 years ago

“Excellent service and gift was extremely well received.”

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Posted 4 years ago

“Really quick service and the gift was received greatly by a friend! Would highly recommend!”

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Posted 4 years ago

“I order for my sister as a thank you gift, so was overwhelmed when it arrived. Amazing service at this difficult time too. Will definitely be buying from you again.”

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Posted 4 years ago

“Despatched quickly but arrived a little later than expected, however this was due to a delay with the postal service not Letterbox gifts. Cannot fault their service. Good range of items to pick from.”

Letterbox Gifts 5 star review on 29th March 2020

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Posted 4 years ago

“The Letterbox wine was for a friend’s 50th birthday and it arrived on the day. She was thrilled and thought it was a really novel gift. Unfortunately I didn’t receive notification of dispatch or when it had been delivered which would have been helpful.”

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Posted 4 years ago

“Website very easy to navigate. Good selection of Letterbox gifts however many were out of stock. Fortunately for me the gift I wished to purchase -Thinking of You -was in stock.”

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Posted 4 years ago

“Extremely helpful with my order, even though I made a mistake! Super helpful customer service, will definitely be using again!”

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Posted 4 years ago

“Sent this as a ‘social distance gift’ during COVID19..... the response was fantastic lifted the spirits of both the recipient and me!! Highly recommend the product and the prompt delivery - thank you!!”

Letterbox Gifts 5 star review on 28th March 2020

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Posted 4 years ago

“My friend was delighted with the Birthday Gift Set I bought for her, she said it smelt lovely and it arrived on her birthday. I would definitely recommend and buy again.”

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Posted 4 years ago

“Ordered and sent as gift for mothers day. Was delivered on day requested, and mum was over the moon with her gift. I would definitely recommend.”

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Posted 4 years ago

Letterbox Gifts is rated 4.7 based on 1,691 reviews