Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,701 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

Visit Website

Write Your review

Tell us how Letterbox Gifts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both people I ordered for were very happy with their letterbox wines … I chose the Tempranillo and apparently it was delicious !”

Helpful Report

Posted 9 months ago

Hello, Thank you very much for your positive review, we're so happy that the recipient's enjoyed their wine gift sets. Many thanks for your kind support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“I did a 5 piece selection letterbox for my daughter to send to her whilst doing exams. I didn’t want it all to be food based so the option to pick own contents was perfect. She LOVED the tea lights which were in glass holder, superb quality & scent. And she really appreciated the bracelet, roller, choc & card.,. 5 star service. Thank you..”

Helpful Report

Posted 9 months ago

Hi Trudi Wow! Thank you so much for taking the time to leave us such a wonderful review. We're so pleased to hear that your daughter enjoyed her 'design your own' gift set - what fantastic feedback! Thank you again for your order, we really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Beautiful gifts and beautifully presented.”

Helpful Report

Posted 9 months ago

Hello, Thank you so much for your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Convenient, great quality.”

Helpful Report

Posted 9 months ago

Hi Lisa, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Love letterbox gifts”

Helpful Report

Posted 10 months ago

Hi Tracy, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Sent to a grandson in the middle of university exams. They were much appreciated. I appreciated how promptly he received them.”

Helpful Report

Posted 10 months ago

Hi Florence, Thank you for taking the time to leave us this lovely review. We're delighted that your grandson enjoyed his gift and that it arrived in a timely manner. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“The gift was lovely , my friend who's birthday it was said the candles smell beautiful, however the gift went on quite a journey ! 2 days late as sent 1st to Glasgow”

Helpful Report

Posted 10 months ago

Hi Diana, Thank you so much for taking the time to leave us a review, we're so pleased to hear that your friend enjoyed her gift. I can see from our records that your gift was sent using our standard delivery option which is 2-3 working days so I'm sorry to hear that your gift arrived later than you'd expected. We apologise again for any disappointment and please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“The Mum To Be Gift box is a lovely gift to send. The contents are excellent. Both my nieces loved the items. A very thoughtful gift to send and very good value for money.”

Helpful Report

Posted 10 months ago

Hi Alison, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're thrilled to hear that your nieces enjoyed their Mum To Be gift sets:) We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“Quick delivery and easy to use the website. Bought as a present and I was told it was really nice.”

Helpful Report

Posted 10 months ago

Hi Debra, Thank you for taking the time to leave us your 5 star review We're thrilled that the gift set you ordered was well received and arrived quickly. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“Thank you.”

Helpful Report

Posted 10 months ago

Hello, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“I have used letterbox gifts before and received them and really like them. My experience this purchase was less positive. Bought letterbox gift for my friends birthday. The issue was that royal mail would not post it through the letterbox when the recipient was out. Instead I got a royal mail email to say it was delivered to a neighbour. Royal mail did not put anything through the recipients door to inform them of this. I noticed the email a day later and asked the recipient if they knew about the letterbox gift being with a neighbour, which they didn't, so the birthday gift was quite late. This was quite embarrassing and how can they be called letterbox gifts if they can't be posted through the door without a signature, quite misleading.”

Helpful Report

Posted 10 months ago

Hi Claire, Thank you for taking the time to leave us a review. We are sorry to hear that your experience with our service was not as expected. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused and would like to reassure you that we will take your comments on board. Please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“Great birthday present and my niece loved it.”

Helpful Report

Posted 10 months ago

Hello, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased to hear that your niece enjoyed her birthday gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“Arrived on time and my recipient was delighted.”

Helpful Report

Posted 10 months ago

Hello, Thank you very much for taking the time to leave us your 5 star review, we greatly appreciate your kind words and support. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“The ‘Get Well Soon’ gift box was exactly what I was looking for and genuinely great quality. Letterbox Gifts offer a fantastic selection and brilliant service. Highly recommend!”

Helpful Report

Posted 10 months ago

Hi Nigel, Thank you so much for taking the time to leave us a review. We're happy to hear that you're pleased with the selection and quality of gifts available on our website. It means so much to us that you enjoyed your experience with Letterbox Gifts and we want to thank you for your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“The parcel was apparently delivered to my “safe place” (information that I had never given)… apparently the ‘safe place’ was “Enclosed Porch”… this turned out to be the underneath of a bush… LUCKILY the person receiving the package - a birthday gift - saw the item after an hour of me messaging her and rescued it. I won’t be using your company again unless you change the company that delivers your products to a competent one…”

Helpful Report

Posted 10 months ago

Hi Christopher, Thank you for taking the time to leave a review. I'm sorry to hear that the post person did not use the letterbox to deliver your gift. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused and would like to reassure you that we will take your comments on board. Please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“Excellent, really pleased with gift”

Helpful Report

Posted 10 months ago

Hello, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“I would like to say a massive thank you to the team at Letterbox. I required a last-minute gift and went above and beyond to ensure it was received on time. It was presented so lovely just like the pictures. We will definitely be purchasing again!”

Helpful Report

Posted 10 months ago

Hi Sophie, Thank you for taking the time to leave us this lovely review. We're delighted that you were happy with the customer service you received and that your gift arrived in a timely manner. We're a small team so reading such wonderful comments like this really make our day :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“Gifts are beautiful and are well maintained duri g transport!! Arrived on time”

Helpful Report

Posted 10 months ago

Hi Josie, Thank you so much for taking the time to leave a review, we really do appreciate your kind words. We're so happy you were pleased with your gift and the level of service you received. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“The ordering process was simple and my friend seemed to love the gift - thanks!”

Helpful Report

Posted 10 months ago

Hello, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

“Arrived within the time specified.”

Helpful Report

Posted 10 months ago

Hello, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 10 months ago

Letterbox Gifts is rated 4.7 based on 1,701 reviews