Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,674 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery and website was easy to use”

Helpful Report

Posted 8 months ago

Hello, Thank you very much for taking the time to leave us your 5 star review, we greatly appreciate your kind words and support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“East to order well in advance - and then select the delivery day for the actual date required, and it was delivered exactly correctly!”

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Posted 8 months ago

Hi Sophie, Thank you so much for your order and taking the time to leave such a wonderful review. It means so much to us that you enjoyed your experience with Letterbox Gifts - thank you again. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Very good product, very happy with the purchase”

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Posted 8 months ago

Hi Nathan, Thank you very much for taking the time to leave us a 5 star review. We're so happy to hear that you enjoyed your experience with Letterbox Gifts :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Amazing customer service and lovely and thoughtful ideas for each gift. Will definitely purchase more gifts!”

Helpful Report

Posted 8 months ago

Hi Ciara, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again for your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Great gifts and arrived super quickly ❤️”

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Posted 8 months ago

Hi Ben, Thank you for taking the time to leave us a five star, we really do appreciate your kind support. We're so pleased to hear that your gift arrived in a timely manner. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Brilliant quality exactly as the details and photo say Ty”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Great service and the customer support were on the ball when I didn’t put the correct delivery address. Highly recommend.”

Helpful Report

Posted 8 months ago

Hi Karen, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“This gift was for my sisters birthday, she loved t Thankyou”

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Posted 8 months ago

Hi Pauline, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased to hear that your sister enjoyed her birthday gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Great gift idea”

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Posted 8 months ago

Hello, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased that you enjoyed your experience with Letterbox Gifts and we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Amazing macarons, delivered fast and very tasty. My mum loved them.”

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Posted 9 months ago

Hello, Thank you very much for your positive review, we're so happy that your Mum enjoyed her macaroons gift set. Many thanks for your kind support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Great idea wine to be posted. No need to wrap .”

Helpful Report

Posted 9 months ago

Hi Jo, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Easy ordering process, some lovely gift ideas available. I ordered for Mothers Day and got it sent to a different address. No problems at all and grately recieved.”

Helpful Report

Posted 9 months ago

Hi Abigail, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Bought as a gift for mother's day. Recipient loved it. Excellent service, including delivery.”

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Posted 9 months ago

Hi Karen, Thank you for taking the time to leave us a 5 star review. We're so thrilled to hear that the recipient enjoyed their gift set :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Lovely selection, beautifully packaged, prices are a tad high in my opinion. I think if they were 5% less than they are currently, the value for money would be great.”

Helpful Report

Posted 9 months ago

Hello, Thank you so much for taking the time to leave us a review. We're happy to hear that you're pleased with the selection and quality of gifts available on our website. Our gift sets are all hand-made and we pride ourselves on using high quality British products. We carefully price our gifts but welcome your feedback and please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“I've used them before and the receipient loved the red wine, so I've used tehm again. Great service and product”

Helpful Report

Posted 9 months ago

Hi Mark, Thank you so much for taking the time to leave us a review. We’re thrilled to hear that you enjoyed our wine gift set. Thank you again for being such a valued customer, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“I have used Letterbox Gifts a number of times and they always provide a good quality service.”

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Posted 9 months ago

Hi Katherine, Thank you so much for taking the time to leave us your review. It means so much to us that you enjoyed your experience with Letterbox Gifts and we want to thank you for your continued support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Easy ordering, very fast delivery, efficient and professional value for money.”

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Posted 9 months ago

Hello, Thank you so much for taking the time to leave a review, we really do appreciate your kind words. We're so happy you were pleased with the level of service you received. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Quick to respond and change address when I added wrong delivery address!”

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Posted 9 months ago

Hi Anna, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Absolutely lovely!”

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Posted 9 months ago

Hi Milly, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Gift was good but I the box didn’t fit in the letterbox which does defeat the point I have used you before and everything was fine so don’t know what happened this time”

Helpful Report

Posted 9 months ago

Hi Alison, Thank you for taking the time to leave us a review. We are sorry to hear that your experience with our service was not as expected. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused and would like to reassure you that we will take your comments on board. Please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

Letterbox Gifts is rated 4.7 based on 1,674 reviews