Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel was apparently delivered to my “safe place” (information that I had never given)… apparently the ‘safe place’ was “Enclosed Porch”… this turned out to be the underneath of a bush… LUCKILY the person receiving the package - a birthday gift - saw the item after an hour of me messaging her and rescued it. I won’t be using your company again unless you change the company that delivers your products to a competent one…”

Helpful Report

Posted 8 months ago

Hi Christopher, Thank you for taking the time to leave a review. I'm sorry to hear that the post person did not use the letterbox to deliver your gift. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused and would like to reassure you that we will take your comments on board. Please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Excellent, really pleased with gift”

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Posted 8 months ago

Hello, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“I would like to say a massive thank you to the team at Letterbox. I required a last-minute gift and went above and beyond to ensure it was received on time. It was presented so lovely just like the pictures. We will definitely be purchasing again!”

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Posted 8 months ago

Hi Sophie, Thank you for taking the time to leave us this lovely review. We're delighted that you were happy with the customer service you received and that your gift arrived in a timely manner. We're a small team so reading such wonderful comments like this really make our day :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Gifts are beautiful and are well maintained duri g transport!! Arrived on time”

Helpful Report

Posted 8 months ago

Hi Josie, Thank you so much for taking the time to leave a review, we really do appreciate your kind words. We're so happy you were pleased with your gift and the level of service you received. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“The ordering process was simple and my friend seemed to love the gift - thanks!”

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Posted 8 months ago

Hello, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Arrived within the time specified.”

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Posted 8 months ago

Hello, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Hi I thought the letterebox gift was a brilkiant idea as trying to find soething for my friend after her mum passed away, and the ideas you had were brilliant, something for her to relax, a cuppa and some flower seads to plant in memory of her mum. She loved the gift and said it was far nicer than receiving flowers. Thank you, would definetly recommend to my friends. Anne x”

Helpful Report

Posted 8 months ago

Hi Anne, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're so pleased to hear that your friend enjoyed receiving her gift in the post and we hope it offered some comfort at such a difficult time. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

“Good prompt service, and great customer service when I had a couple of queries.”

Helpful Report

Posted 9 months ago

Hi Christine, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again for your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Didn't arrive on the day that I paid extra postage for on the birthday. But it was a nice item which arrived very late”

Helpful Report

Posted 9 months ago

Hello, Thank you for your review. We're sorry to hear that your Letterbox Gift arrived later than you'd expected. As the order was placed on a Friday evening when our studio was closed (we're open and dispatch gifts Monday to Friday) I can see that your gift was carefully packaged and sent on the first working day possible, Monday. The gift was delivered using the Royal Mail 24 hour tracked service selected and paid for when ordering and I see that it was delivered on the Tuesday. Once again, I'm sorry for any disappointment this may have caused you. If there is anything else at all we can help you with then please do not hesitate to get in touch with us at hello@letterboxgiftshop.com. Kind regards, Lyndsey

Posted 9 months ago

“I really like this site for buying gifts long distance, when I can't give someone something in person. I often buy the dried flower posies for my mum for occasions and she really likes them. Great price for buying things on a budget that'll last a long time and make someone happy. (I'm a student living at uni, hence the low budget and need for long distance gifts.)”

Helpful Report

Posted 10 months ago

Hello, Wow, thank you so much for taking the time to leave us such a fantastic review! It means so much to us that you loved your experience with Letterbox Gifts and we want to thank you for your continued support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“The gift arrived in good time and was very much appreciated by the recipient.”

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Posted 10 months ago

Hi June, Thank you for taking the time to leave us your 5 star review. We're thrilled that the Letterbox Gift you ordered was well received and arrived promptly. We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Very prompt delivery and response from owner. Gift was as advertised. Thanks”

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Posted 10 months ago

Hi James, Thank you for taking the time to leave us such your 5 star review. We're thrilled that the Letterbox Gift you ordered was well received and arrived so quickly. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Excellent products. Delivered quickly and effiiciently.”

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Posted 10 months ago

Hello, Thank you so much for your 5 star review, we really do appreciate it :) Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Super fast delivery and website was easy to use”

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Posted 10 months ago

Hello, Thank you very much for taking the time to leave us your 5 star review, we greatly appreciate your kind words and support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“East to order well in advance - and then select the delivery day for the actual date required, and it was delivered exactly correctly!”

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Posted 10 months ago

Hi Sophie, Thank you so much for your order and taking the time to leave such a wonderful review. It means so much to us that you enjoyed your experience with Letterbox Gifts - thank you again. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Very good product, very happy with the purchase”

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Posted 10 months ago

Hi Nathan, Thank you very much for taking the time to leave us a 5 star review. We're so happy to hear that you enjoyed your experience with Letterbox Gifts :) Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Amazing customer service and lovely and thoughtful ideas for each gift. Will definitely purchase more gifts!”

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Posted 10 months ago

Hi Ciara, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again for your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Great gifts and arrived super quickly ❤️”

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Posted 10 months ago

Hi Ben, Thank you for taking the time to leave us a five star, we really do appreciate your kind support. We're so pleased to hear that your gift arrived in a timely manner. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Brilliant quality exactly as the details and photo say Ty”

Helpful Report

Posted 10 months ago

Hello, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

“Great service and the customer support were on the ball when I didn’t put the correct delivery address. Highly recommend.”

Helpful Report

Posted 10 months ago

Hi Karen, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 9 months ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews