Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,701 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This arrived on time and was easy to arrange from Australia as a gift.”

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Posted 3 years ago

Many thanks for taking the time to leave a review, we are pleased that we we're able to help you send some love from down-under! Thanks, Letterbox Gifts

Posted 3 years ago

“I bought a new home gift for my daughter and she was really pleased with it. Very prompt and helpful service 👍”

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Posted 3 years ago

We are pleased to hear that the gift set was well received, this particular gift set has been updated recently so it's lovely to hear positive feedback. Best wishes

Posted 3 years ago

“The product was great but was missing the gift card/message so the recipient didnt know who it was from.”

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Posted 3 years ago

We are sorry to hear that the message wasn't included in your gift set and for any inconvenience caused. We hope the recipient was still able to enjoy their gift. Best wishes - Letterbox Gifts

Posted 3 years ago

“Gift arrived at destination within 4 days of order. All items satisfactory and Contents have been enjoyed by the recipient.”

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Posted 3 years ago

“Delayed delivery so we missed our date for present but nice item, a bit disappointed overall and not likely to use again.”

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Posted 3 years ago

Dear Rose, Thank you for your review. I have checked your order can see it was dispatched by Royal Mail Tracked 24 service but unfortunately, it does look like Royal Mail delivered the following working day. Many apologies for the slight delay but we're pleased to hear you were happy with the gift itself. Let us know if we can help with anything in the future. Many thanks, Eleanor

Posted 3 years ago

“Very good, my granddaughter loved the gift, quick delivery.”

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Posted 3 years ago

“A gorgeous gift for my sister! Lovely products that arrived promptly and packaged beautifully.”

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Posted 3 years ago

Thank you for leaving a review Jo, we are very pleased to hear that your sister enjoyed her Letterbox gift. Best wishes

Posted 3 years ago

“Amazing gift selection, always reliable and beautifully presented!”

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Posted 3 years ago

Thank you for your lovely review, we appreciate your kind words. Best wishes, Letterbox Gifts

Posted 3 years ago

“This was purchased as a birthday gift. It was delivered safely on the correct day. My daughter in law was delighted and said they were the best macarons she had tasted.”

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Posted 3 years ago

Many thanks for your lovely review. We are pleased to hear the macarons arrived on your preferred date.

Posted 3 years ago

“I never actually saw the gift but the recipient was delighted with it. She said it was everything she needed as a new mum and made her feel special.”

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Posted 3 years ago

“I sent a letterbox gift to a good friend of mine and she loved it. It was a delivered on time too. Definitely will gift again. Thank you”

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Posted 3 years ago

It's wonderful to hear that you would use our Letterbox Gift service again. Many thanks for taking the time to leave a review. Kind Regards, Letterbox Gifts

Posted 3 years ago

“Ordered the gin tasting gift box - the recipient was very happy, it's a very pretty gift box and delivered very quickly (for free)!”

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Posted 3 years ago

Thanks for taking the time to leave a review. We are pleased to hear that the gift was well recieved. Best wishes, Letterbox Gifts x

Posted 3 years ago

“Beautifully presented, so posh looking. smelt really lovely too! Lovely the fact that everything was labelled with birthday quotes; 'birthday brew', 'birthday wishes', 'birthday kisses lip balm', Happy Birthday on the chocolate and the matches were fantastically stored in a bottle labelled 'Let there be light' . Everything was then laid on shredded packaging and tissue paper wrapped, then placed in a sturdy box to go through the letterbox - and then i find out i will receive one a month for 3 months - what a beautiful gift thank you.!”

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Posted 3 years ago

Many thanks for your lovely detailed review, we are so pleased to hear that you enjoyed the gift set and all the smaller details of the design. Best wishes, Letterbox Gifts

Posted 3 years ago

“I have been using and recommending letterbox gifts for 2 years now. I love the changes they have made to the engagement shoot box! continue to be great! :)”

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Posted 3 years ago

“A big thank you to Letterbox Gifts when my gift went astray in the post, they speedily sent a replacement, at no extra cost. My son loved his gift, which contained whiskey, chocolate, tea lights and bath salts.”

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Posted 3 years ago

Many thanks for your lovely review, we are pleased to hear that our customer service team were able to resolve this quickly for you.

Posted 3 years ago

“It was for a gift they were delighted”

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Posted 3 years ago

“Brilliant customer service. I had issues with Royal Mail but Letterbox Gifts resolved it and were so helpful. I would 100% order from them again. My best friend loved her gift and was over the moon!”

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Posted 3 years ago

Thank you for leaving a review, I'll be sure to share it with the rest of the Letterbox team. Best wishes, Heather

Posted 3 years ago

“I wanted to send in the post a belated christmas gift to a friend and found Letterbox Gifts Macarons were the perfect solution. Many companies want you to order on the internet, but I prefer to contact my supplier on the telephone. This was considered not a problem for the assistant who kindly accepted my order request on the phone. I was also given an opportunity to give details for a gift card to be enclosed inside the box of Macarons, which was ideal. The delivery took 2 days and my friend contacted me the same day to say they had arrived and was delighted with her delicious surprise gift. Thank you Letterbox Gifts for accepting my telephone order and making another person happy during these difficult and unprecedented times.”

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Posted 3 years ago

Thank you for taking the time to leave a review, I'm very pleased to hear that our customer service team were able to help you place an order, I'll be sure to pass on your praise. Best wishes, Letterbox Gifts

Posted 3 years ago

“Bought as a gift which arrived quickly and safely. Would recommend”

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Posted 3 years ago

Thank you for taking the time to leave a review, we are very pleased to hear that the gift arrived in good time. Best wishes, Letterbox Gifts

Posted 3 years ago

“Excellent quality but in this case, arrived three days after it was ordered, not as advertised.”

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Posted 3 years ago

Letterbox Gifts is rated 4.7 based on 1,701 reviews