Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.69

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a gift for a friend going through a difficult time and she was thrilled with the gift.”

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Posted 2 years ago

Hello, Thank you for taking the time to leave a review. We're glad that our gift set could brighten up your friends day. Best wishes, Letterbox Gifts

Posted 2 years ago

“The site is very easy to navigate and delivery was very quick”

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Posted 2 years ago

Hello, Thank you for your feedback about the easy navigation of our website. We are happy that you had such a positive experience. Best wishes, Letterbox Gifts

Posted 2 years ago

“Delivered on time a quality product.”

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Posted 2 years ago

Hello, Thank you for your review. We're glad to hear that your gift arrived on time and that the quality products were appreciated. Best wishes, Letterbox Gifts

Posted 2 years ago

“I bought 3 gifts and they were lovely! Customer service was great! 10 out of 10 would recommend”

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Posted 2 years ago

Hello, Thank you for taking the time to leave such a lovely review. We are so happy to hear that you had a positive customer experience and would recommend us to others. Best wishes, Letterbox Gifts

Posted 2 years ago

“I usually have very good service from letterbox gifts , unfortunately on this occasion despite putting the delivery date as the 30th sept and ringing the company to speak to someone and check it would be delivered on 30th sept the gift was delivered on 30th August a month too early for the birthday …… probably not a good idea to order too far in advance , I was trying to be organised”

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Posted 2 years ago

Hello Fiona, Thank you for your constructive criticism. We apologise once again for sending your order out too early - there was a human error mix-up in the rush to get all of the orders out in advance before the Royal Mail strikes and bank holiday. We are looking into ways to prevent this from occurring in the future. Best wishes, Letterbox Gifts

Posted 2 years ago

“Considering the cost, I was disappointed with the contents”

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Posted 2 years ago

Hello Catherine, Thank you for taking the time to leave a review. Our gift sets are designed to fit through standard-sized letterboxes so we are restricted in the size of items we can put into the boxes. That being said, our premium British-made products have been carefully chosen to deliver quality and style in a small space. Kind regards, Letterbox Gifts

Posted 2 years ago

“I have sent 3 letterbox gifts snd they have been much appreciated. They’ve made a change from flowers.”

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Posted 2 years ago

Hello Helen, We're so happy to hear that all three of your Letterbox Gifts have been so well received. They certainly do make a nice surprise through the letterbox. Best wishes, Letterbox Gifts

Posted 2 years ago

“It was a gift for a dear friend who loved it! The transaction was quite easy, plenty of communication- delivered on time and a fair price.”

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Posted 2 years ago

Hello Jenny, Thank you for your review. We are so glad to hear that your friend loved her Letterbox Gift and that the communication you received from us was excellent. Best wishes, Letterbox Gifts

Posted 2 years ago

“I had recently had a get well present from Letterbox gifts which I wa delighted with And also had never hers of letterbox before. This enable me to then send a Birthday bottle of wine through letterbox to my Sister Who loves some distance from me. She was thrilled and also loved the concept Of letterbox. Well done you guys , you have a winning formula and I will. E using you again.”

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Posted 2 years ago

Hello Pamela, Thank you for your lovely review. Our gifts are perfect for friends and family who live far away, so we're glad to hear that your sister enjoyed her birthday bottle of wine. We look forward to receiving more orders from you in the future. Best wishes, Letterbox Gifts

Posted 2 years ago

“Quick delivery, lovely product”

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Posted 2 years ago

“Gift was lovely! But the box didn’t fit through the letter box!”

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Posted 2 years ago

Hello Danielle, We're so glad to hear that you were pleased with your Letterbox Gift. All of our gift sets are designed to fit through standard-sized letterboxes and the outer packaging clearly states this. However, some older-style houses can have smaller letterboxes or the postie may decide it is not suitable to post through the letterbox for some reason. Kind regards, Letterbox Gifts

Posted 2 years ago

“Beautifully presented. Arrived in good time. Well received by the recipients”

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Posted 2 years ago

Hello, What a lovely review. I'm glad to hear that it arrived on time and was well-received by the recipients. Best Wishes, Letterbox Gifts

Posted 2 years ago

“I bought it as a gift, and the receiver liked it!”

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Posted 2 years ago

Hello, We're glad to hear that the recipient enjoyed their Letterbox Gift. Thank you for the review. Best Wishes, Letterbox Gifts

Posted 2 years ago

“Beautiful”

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Posted 2 years ago

Hello Chloe, Thank you for the positive review! Best Wishes, Letterbox Gifts

Posted 2 years ago

“Thank you for sending the new home welcome pack to my son and girlfriend who have just moved to London from Australia. It was a lovely surprise for them. They also said it was beautifully wrapped and liked the goodies that were in it. I found your website and online shopping very easy to use which was great as I was ordering from Australia. Thanks again.”

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Posted 2 years ago

Hello, Thank you for leaving such a lovely review. We're so happy to hear that our New Home gift set could provide an excellent welcome gift for your son and his girlfriend. Our Letterbox Gift sets are the perfect gift to send to someone from afar, so it's really great to hear that you found our website and ordering process simple and easy to use. I hope they enjoy settling into their new home in London. Best Wishes, Letterbox Gifts

Posted 2 years ago

“Prompt service delivering to my friends on the date I requested. They were absolutely delighted with their Letterbox wine.”

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Posted 2 years ago

Hello, We're very happy to hear that our Letterbox Wine was so well-received and arrived on time. Best Wishes, Letterbox Gifts

Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

Hello Sue, Thank you for taking the time to leave such a positive review. I will be sure to pass on your comment to the rest of the Letterbox Team. Best Wishes, Letterbox Gifts

Posted 2 years ago

“Purchased as a gift for a friend. They were really pleased with it and said it was beautifully packaged. Will definitely be order from you again”

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Posted 2 years ago

Hello Dorothy, We're very glad to hear that your friend enjoyed her gift and loved how it was presented in the gift box. We look forward to your future orders. Best Wishes, Letterbox Gifts

Posted 2 years ago

“I sent this to a friend of mine and she was very pleased with it!!”

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Posted 2 years ago

“Great service arrived on time for a birthday present.”

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Posted 2 years ago

Letterbox Gifts is rated 4.7 based on 1,687 reviews