Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1, Bagshot Street, Sheffield, Unit 1, Bagshot Street, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,701 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

Visit Website

Write Your review

Tell us how Letterbox Gifts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely combinations of items in the gift set. My friend loved receiving the gift through the post.”

Helpful Report

Posted 2 years ago

Hello Annette, Thank you for the review. I'm very happy to hear that your friend loved receiving a gift set through the post. Best wishes, Letterbox Gifts

Posted 2 years ago

“I discovered Letterbox Gifts after receiving a spa box for my birthday last year. Since then, I have ordered different gifts for friends' birthday's and they have always been well received and appreciated. The boxes are always packaged beautifully and there is a great selection available for every occasion and receipient. I also like to order through Letterbox Gifts rather than other larger companies, as it feels more unique and that I am supporting a smaller business.”

Helpful Report

Posted 2 years ago

Hello Lisa, Thank you very much for your lovely review. We're so happy to hear that you enjoyed the spa box that you received and have since been gifting other gift sets for your friends. We take pride in curating and packaging all of our gift sets so thank you for supporting our small business. Best wishes, Letterbox Gifts

Posted 2 years ago

“Tastefully put together box, that is a little different to the standard thing you find online. Dried flowers are a beautiful touch.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave such a lovely review. I'm glad to hear that our dried flower posy was well received. Best wishes, Letterbox Gifts

Posted 2 years ago

“Excellent service. I wanted to order the gin lovers gift set which was labelled out of stock because the gin flavoured chocolate wasn't available. They efficiently substituted a different chocolate so I could order it in time for a birthday present. Would wholeheartedly recommend Letterbox Gifts.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your lovely review. We're glad that we could help to arrange a replacement chocolate for you gift set so that the birthday present could be delivered on time. Best wishes, Letterbox Gifts

Posted 2 years ago

“Not sure why a letterbox gift would be delivered to a neighbour? There may be a good reason but surely the whole point of letterbox gifting is that it does not have to be left with someone else?”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave a review. We're sorry to hear that the gift was delivered to a neighbour. Our gift sets are designed to fit through standard sized letterboxes and our outer postal packaging clearly states this. Best wishes, Letterbox Gifts

Posted 2 years ago

“Excellent product, but unfortunately it was delivered days late and missed the intended announcement.”

Helpful Report

Posted 2 years ago

Hello Julianne, Thank you for your review. I'm sorry to hear that the gift arrived so late. It was dispatched on time using a Tracked48 service so it should have arrived on the intended date. Best wishes, Letterbox Gifts

Posted 2 years ago

“Beautifully presented and a wonderful gift 🎁”

Helpful Report

Posted 2 years ago

Hello Michaela, Thank you for taking the time to leave a review. We're thrilled to hear that you loved our beautifully presented gift sets. Best wishes, Letterbox Gifts

Posted 2 years ago

“Great selection of beautiful products. Wonderful customer service!”

Helpful Report

Posted 2 years ago

“Lovely gift, Mum loved the dried flowers and candles / chocs, was very happy on her birthday”

Helpful Report

Posted 2 years ago

Hello Carol, Thank you for the lovely review. I'm so glad to hear that your mum loved her floral gift set. Best wishes, Letterbox Gifts

Posted 2 years ago

“Just perfect x”

Helpful Report

Posted 2 years ago

Hello Kim, Thank you for your review. We're glad to hear that the macarons went down a treat! Best wishes, Letterbox Gifts

Posted 2 years ago

“So quick and professionally wrapped. Such a lovely gift. Will definitely keep using this seller thank you.”

Helpful Report

Posted 2 years ago

Hello Eunice, Thank you for your review. We look forward to receiving your orders in the future. Many thanks, Letterbox Gifts

Posted 2 years ago

“Great service. Kept up to date on the delivery and my friend adored the macaroons.”

Helpful Report

Posted 2 years ago

Hello Heather, Thank you for your review. We're so glad to hear that you received excellent service and that your friend loved the macarons. Best wishes, Letterbox Gifts

Posted 2 years ago

“Ordered almost last minute and despite the strike by postman arrived inside 2 days. Absolutely marvellous. The recipient of the dried flower gift was delighted and very impressed. 5 stars to letterbox gifts.”

Helpful Report

Posted 2 years ago

“Gift was good- didn’t fit through the letterbox though!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. I'm sorry to hear that the gift was too big for the letterbox. Our Letterbox Gift sets are designed to fit through standard size letterboxes, however some older style houses may have smaller letterboxes. Best wishes, Letterbox Gifts

Posted 2 years ago

“This was a gift for a friend going through a difficult time and she was thrilled with the gift.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave a review. We're glad that our gift set could brighten up your friends day. Best wishes, Letterbox Gifts

Posted 2 years ago

“The site is very easy to navigate and delivery was very quick”

Helpful Report

Posted 2 years ago

Hello, Thank you for your feedback about the easy navigation of our website. We are happy that you had such a positive experience. Best wishes, Letterbox Gifts

Posted 2 years ago

“Delivered on time a quality product.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. We're glad to hear that your gift arrived on time and that the quality products were appreciated. Best wishes, Letterbox Gifts

Posted 2 years ago

“I bought 3 gifts and they were lovely! Customer service was great! 10 out of 10 would recommend”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave such a lovely review. We are so happy to hear that you had a positive customer experience and would recommend us to others. Best wishes, Letterbox Gifts

Posted 2 years ago

“I usually have very good service from letterbox gifts , unfortunately on this occasion despite putting the delivery date as the 30th sept and ringing the company to speak to someone and check it would be delivered on 30th sept the gift was delivered on 30th August a month too early for the birthday …… probably not a good idea to order too far in advance , I was trying to be organised”

Helpful Report

Posted 2 years ago

Hello Fiona, Thank you for your constructive criticism. We apologise once again for sending your order out too early - there was a human error mix-up in the rush to get all of the orders out in advance before the Royal Mail strikes and bank holiday. We are looking into ways to prevent this from occurring in the future. Best wishes, Letterbox Gifts

Posted 2 years ago

“Considering the cost, I was disappointed with the contents”

Helpful Report

Posted 2 years ago

Hello Catherine, Thank you for taking the time to leave a review. Our gift sets are designed to fit through standard-sized letterboxes so we are restricted in the size of items we can put into the boxes. That being said, our premium British-made products have been carefully chosen to deliver quality and style in a small space. Kind regards, Letterbox Gifts

Posted 2 years ago

Letterbox Gifts is rated 4.7 based on 1,701 reviews