LeisureBench Ltd Reviews

Name: LeisureBench Ltd
Address: Old Wharf Road, Grantham, Lincolnshire
Rating: 4.90

4.9 Rating 117 Reviews

97 %

of reviewers recommend LeisureBench Ltd

4.9

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About LeisureBench Ltd:

We're an industry-leading supplier of quality indoor and outdoor furniture, offering unrivalled care and service for our customers.

Our furniture is selected for strength, longevity, quality and value. We source worldwide to ensure that both our ethical standards of production and our high environmental demands for sustainability are met.

We are situated in the very heart of the UK and with over 100,000 square feet of warehousing we can ensure a reliable supply and fast delivery wherever and whenever you need us.

We are also participants in LOFA's 'Made Aware' scheme which focusses primarily on sustainable forestry.

Quality
We deliver high quality outdoor furniture suitable for any commercial environment. Nearly all of our products are FSC certified and EU compliant too.

Value
Because we buy direct from manufacturers worldwide and deliver all our stock direct from our own warehouses we can offer the best value available anywhere both online and offline.

Service
Our customer service team will do everything they can to make sure your furniture is delivered to you where and when you want it. We go the extra mile to ensure our customers have the best possible service.

Our Promise To You
We promise to always provide a great service. We want you to have the peace of mind of knowing we will be here for you, whenever you need us and for whatever you might need us for. We will not let you down, and that is a promise. Sometimes things happen of course, but when they do, it is our promise to you that we will go that extra mile to make sure your experience with us is a smooth, helpful and enjoyable one. Every single one of our customers is important to us and we will do more, and make a greater effort, than any other company out there. That is our promise to you.

Visit Website

Phone:

1949862920

Email:

support@leisurebench.co.uk

Location:

Old Wharf Road,
Grantham
Lincolnshire
NG31 7AA

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LeisureBench Ltd 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Leisure Bench, Happy to let you know the bench is everything i hoped it would be and more. From placing the order to receiving the delivery was an easy, stress free process - what an excellent price too! Many thanks to everyone at Leisure Bench for helping to complete the garden makeover. Kind regards, Linda Buller. P.S. The cat loves it too!! 😺😸”

Helpful Report

Hello Linda Thank you for your lovely review, we appreciate you taking the time to write this for us. We are pleased you are happy with our product and that your cat approves too!!

“Delivery was spot on!!! Memorial Bench was top quality. Everyone has remarked on how good it looks. Highly recommend this product and company.”

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Thank you so much for taking the time to leave a wonderful review. We are pleased to hear that you are happy with the bench and that you would recommend both the company and the product!

“Good quality product delivered in two stages owing to courier fault, but quickly and politely sorted out with a phone call to Alice. Excellent customer service, much appreciated.”

Helpful Report

Good Morning Thank you for your kind review, it is appreciated. We do apologise again for our courier error, but i am happy that Alice was able to help you with this matter.

“Good morning, Just a quick email to say how happy we are with our picnic bench we recently purchased from yourselves, the quality is first class, the delivery was super fast and the whole transaction was faultless, Thank you for the service, Kind regards, Martin, Lunar Refrigeration Ltd”

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Hello Thank you for your wonderful review, and we are really pleased that you are happy with your picnic table.

“i have already sent a review with photograph. I'm very pleased with my purchase.”

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Thank you for taking the time to leave a great review and for the photo - it looks fabulous!

“I spoke to Alice yesterday and she very quickly actioned a plan which resulted in them finding the missing part and I’m going to post it out today. Excellent service thank you.”

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“Hello, Just a quick email to say thank you so much for our bench, table and 2 chairs. We absolutely love them! They are stylish and comfy to sit on. Thanks again Gail and Jeff”

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“Very happy with my order. Prompt delivery from a polite driver. Quality product - relatively easy to assemble, looks good and feels much sturdier than others I’ve viewed. Absolutely no complaints - very happy customer who’d be happy to recommend you and won’t hesitate to use you again in the future.”

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“Excellent service & product, have recommended to several friends.”

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“Planter was as described and sturdy. Delivery driver kindly took it to Village Hall just down the road and placed it in situ - thank you. Also delivered within reasonable time.”

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Thank you for taking the time to leave a wonderful review! We are so pleased to hear that you are happy with the planter and the delivery service.

“We are extremely impressed with the customer service, right from ordering through to delivery and sending us a missing foot for the table, we have had nothing but excellent service. We are also really pleased with the table and chairs, they are sturdy, well made and we know that they will last for a long time outside which we need, living so close to the sea Thank you very much and we will definately recommend you to anyone that requires outdoor furniture in the future,”

Helpful Report

Hi Julie. Thank you for taking the time to leave such a lovely review! We are so pleased to hear that you are happy with both the product and service that you received. Thanks for recommending us too!

“Absolutely delighted with my Mambo armchairs, they match my garden table perfectly. The chairs are robust and comfortable they are also aesthetically lovely to look at. I would definitely recommend Leisure bench.”

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Hi Jacqueline I am very pleased to hear that you are delighted with your chairs and they do look fantastic with your table. I hope the weather stays nice for you so that you can enjoy them.

“You killed my dream. I ordered on Amazon, and waited the required time, watched the despatch and arrival time with baited breath, and then, the delivery time changed. It was going to arrive later. You might all shrug your shoulders and say “oh well”, at LeisureBench, but I am devastated! I ordered from you because the delivery time was good for me, and now you have killed it for me. i will NEVER order from you again! I had plans, which are now completely in disarray. Thanks for nothing.”

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“Great service. Round table top very good quality and will look great on our cast iron base.”

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Thank you for leaving a 5-star review. We are so pleased to hear that you received great service and that you are happy with the quality of the table top!

“I am thrilled with my new bench, which I have painted a very smart pale grey. It was satisfying putting it together, and gave me a great sense of achievement. I would like to say that I have been enjoying sitting on it, but so far the weather has been too wet for sitting outside so for now I am limited to admiring it through the windows! Many thanks.”

Helpful Report

Thank you so much for leaving a wonderful 5 star review! We are pleased to hear that you are happy with your bench, and will keep our fingers crossed for some dry spells so that you can enjoy using it very soon!

“I’m happy to give very positive feedback: the chairs I ordered seem well-made and were good value, delivery was painless and quick and communication with the company was efficient and courteous.”

Helpful Report

Thank you taking the time to leave a lovely 5 star review! It's always great to receive such positive feedback from our customers. We're so pleased that you are happy with the chairs and the service you have received!

“Bench received promptly after ordering and assembled with little issue. Currently very happy with the build quality, I'm sure it will give good service for a number of years.”

Helpful Report

Thank you for taking the time to leave a 5-star review and for letting us know that you are happy with the quality of your bench. We hope you enjoy it for many years to come!

“Excellent service.Good quality product”

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Thank you for taking the time to leave a 5 star review. We're so pleased to hear that you are happy with both the service provided and the product!

“Building the bench was most satisfying as all holes lined up fine. It looks good and is comfortable.”

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Thank you Tony for providing your feedback and for leaving a 5 star rating. We hope you enjoy your bench for many years to come!

“We recently bought the green umbrella and stand. Couldn't be more happy, great value and fantastic quality. Would definitely recommend”

Helpful Report

Thank you Alisa for the 5 stars rating! We are so glad you enjoyed your purchase of the green umbrella and stand. It's fantastic that you are happy with the value and quality and would highly recommend it. We are also delighted to have a customer like you - thank you for your support!

LeisureBench Ltd is rated 4.9 based on 117 reviews