LeisureBench Ltd Reviews

Name: LeisureBench Ltd
Address: Old Wharf Road, Grantham, Lincolnshire
Rating: 4.90

4.9 Rating 115 Reviews

97 %

of reviewers recommend LeisureBench Ltd

4.9

Based on 115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About LeisureBench Ltd:

We're an industry-leading supplier of quality indoor and outdoor furniture, offering unrivalled care and service for our customers.

Our furniture is selected for strength, longevity, quality and value. We source worldwide to ensure that both our ethical standards of production and our high environmental demands for sustainability are met.

We are situated in the very heart of the UK and with over 100,000 square feet of warehousing we can ensure a reliable supply and fast delivery wherever and whenever you need us.

We are also participants in LOFA's 'Made Aware' scheme which focusses primarily on sustainable forestry.

Quality
We deliver high quality outdoor furniture suitable for any commercial environment. Nearly all of our products are FSC certified and EU compliant too.

Value
Because we buy direct from manufacturers worldwide and deliver all our stock direct from our own warehouses we can offer the best value available anywhere both online and offline.

Service
Our customer service team will do everything they can to make sure your furniture is delivered to you where and when you want it. We go the extra mile to ensure our customers have the best possible service.

Our Promise To You
We promise to always provide a great service. We want you to have the peace of mind of knowing we will be here for you, whenever you need us and for whatever you might need us for. We will not let you down, and that is a promise. Sometimes things happen of course, but when they do, it is our promise to you that we will go that extra mile to make sure your experience with us is a smooth, helpful and enjoyable one. Every single one of our customers is important to us and we will do more, and make a greater effort, than any other company out there. That is our promise to you.

Visit Website

Phone:

1949862920

Email:

support@leisurebench.co.uk

Location:

Old Wharf Road,
Grantham
Lincolnshire
NG31 7AA

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LeisureBench Ltd 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a note to say we are so pleased with the benches and the service we have received over all. We appreciate some times things don’t go to plan, and we have been delighted with your service and how swiftly it has all been dealt with. I’ll be in touch soon for another, larger order.”

Helpful Report

Thank you Jasmin for your kind comments. Much appreciated! We look forward to hearing from you soon.

“Just thought I should drop you a line to let you know how amazing your installation team were yesterday, nothing was to much trouble, both very friendly and personable guy’s who went out of there way to ensure everything went well for our customer. In short 10 out of 10 fantastic service.”

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Thank you for your review. Your comments are very warmly welcomed. I know our installation team really enjoyed working with you. Thank you again.

“very impressed from delivery -customer service”

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Thank you for your comments, your feedback is very much appreciated. It was a pleasure to help with your order.

“My order for two garden chairs was delivered almost immediately! The packing was very robust. The delivery man was very polite and helpful. The chairs are very strongly made and attractive. I am very satisfied with the goods and service supplied by Leisurebench. Thank you!”

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Thank you for your review. Your feedback and comments are very much appreciated. Thank you.

“Good product Very fast delivery”

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Thank you Terry. Your feedback is greatly appreciated.

“An outstanding company who really do deliver on everything they promise. Great service and very helpful and knowledgable too. Very happy with the quality and couldn't recommend highly enough!”

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Thank you for your comments. We were delighted to be able to help.

“Excellent speedy service!”

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Thank you Jim. Your comments are really appreciated.

“Great service and quality, my sunloungers look fab, just need some sun ☀️ I will definitely recommend you to my friends 👍”

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Thank you for your review, your comments are very much appreciated.

“My new picnic table looks great and was so easy to assemble. Fab Customer Service - friendly, helpful and efficient, thank you! I will definitely recommend you to my family and friends.”

Helpful Report

Thank you for your comments. We really appreciate it.

“Excellent range of products, found exactly what i was after! Customer service were very efficient in replying to my measurement queries and i was very pleased with the products delivered!”

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Hi Rachael, we were very pleased to help with your furniture choices. Thank you for your review, very much appreciated.

“Great products and super service. Staff very knowledgeable and helpful.”

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Thank you Geraldine. Your comments are very much appreciated.

“Leisurebench were very helpful. I paid for fully constructed and the furniture arrived very quickly. Their men constructed everything and helped me get all the tables and chairs laid out exactly as we wanted them. They were so patient with me I was very impressed. One table had a scratch on it but they took that away and brought another one the very next day. An amazing service. Thank you Leisure bench. Will definitely use again. Five stars easy.”

Helpful Report

Thank you for your kind words. We are sorry about the damage during transit to one of your tables but we are pleased to have got that sorted out for you quickly. Your feedback is very much appreciated.

“When calling leisure bench with an enquiry about some furniture I found the staff both friendly and helpful and the garden furniture,looks lovely, would definitely recommend.”

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Thank you for your feedback. It is very much appreciated.

“Ordered some picnic tables for my pub. Outstanding service from the Leisurebench team. Would highly recommend.”

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Thank you Doug. Your comments are very much appreciated.

“The customer service team were very polite and helpful, the delivery service was A1. Would highly recommend LeisureBench”

Helpful Report

Thank you Charlie. Your feedback is greatly appreciated.

LeisureBench Ltd is rated 4.9 based on 115 reviews