Legend Footwear Reviews

Name: Legend Footwear
Address: Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, London
Rating: 4.91

4.9 Rating 5,803 Reviews

98 %

of reviewers recommend Legend Footwear

4.9

Based on 5,803 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Legend Footwear:

At Legend Footwear, our legacy spans over three decades, catering to fashion enthusiasts with premium, branded footwear. Established in 1992, we've curated a selection of 100% authentic products from over 100 globally renowned brands such as Dr. Martens, Birkenstock, UGG, Nike, and more.

Recognizing the challenges of online shopping, we've been successfully operating in the digital realm for the past 15 years, amassing over 200,000 positive feedbacks. Our dedicated customer support team is committed to assisting you at every stage of your journey, from placing your order to ensuring a seamless delivery experience.

We take pride in our swift shipping, dispatching every order within 24 hours and conducting thorough inspections to guarantee impeccable quality. Our commitment to delivering an unparalleled shopping experience extends beyond DE, UK, and US, as we now also have dedicated websites for the US and UK markets.

At Legend Footwear, customer satisfaction is paramount. We assure the authenticity and excellence of each product we offer. Discover the Legend Footwear difference, where quality and customer delight take precedence.

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Legend Footwear 5 star review on 27th November 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had never heard of legend footwear when I was looking for some uggs for my daughter so I checked them out on trust pilot and I’m glad I did the service was excellent price was great and my daughter was made up. Thanks”

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Posted 1 year ago

“Very quick service”

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Posted 1 year ago

“Great product, bought Doc Martens, my first pair and so so glad I bought with Legend. Their comms are excellent, I had to return the first pair as they were too big but ordered again the size down. Returns were so easy, although I had to find a post office to print the prepaid label.”

Legend Footwear 5 star review on 31st January 2023

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Posted 1 year ago

“fast efficient service”

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Posted 1 year ago

“The shoes I bought were a great price and I received them within a few days. Excellent service.”

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Posted 1 year ago

“Very good quality I have purchased this brand of boots before, the best quality I have ever found.”

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Posted 1 year ago

“Great looking shoe , but just a weeny bit slack at heel . Think I can fix it”

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Posted 1 year ago

“I was impressed with quick delivery I was informed when my shoes would be delivered. Unfortunately the right shoe was uncomfortable on my arthritic ankle. So I had to return the parcel. 2 days later I had an e-mail informing me of my refund. I would use this company again.”

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Posted 1 year ago

“Very quick delivery and well packaged. product just as advertised. Great first purchase of”

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Posted 1 year ago

“Great price & great service”

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Posted 1 year ago

“Easy to deal with. Quick delivery and the product was excellent.”

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Posted 1 year ago

“Do not buy from them !!! I purchased very expensive leather ankle boots that I would expect to last at least 2 years. The elastic on the side of one boot just came away and they said they will not replace or refund. Just keep quoting their 30day return policy !?! I am taking it further now as I am told I have 6 months for faulty items. Awful, awful service, avoid and buy your footwear with another retailer”

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Posted 1 year ago

Hi Karen, My apologies for the issues you are facing with your Pikolinos purchased 3 months back. This is, as mentioned previously, out of our 30-day return window. The warranty for these boots are not with Legend Footwear at all, Pikolinos prefer for customer's to reach out to them directly, as per their website which states 'Pikolinos agrees to evaluate all the possible quality defects in the production process. However, Pikolinos will proceed differently depending on the sale channel used (by the customer) to purchase the product.' You are saying this is not wear and tear, if not wear and tear then the next step would be to contact Pikolinos directly. My apologies for not being able to further assist with this request, it is something that is unfortunately in the hands of the Manufacturer as opposed to ourselves here. Best wishes, Legend Footwear

Posted 1 year ago

“I've ordered 3 pairs of shoes from this company online. One pair didn't fit, and the return process was completely straightforward. The other pairs were just right. Very happy to use and to recommend.”

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Posted 1 year ago

“Speedy service well packaged.”

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Posted 1 year ago

“Website is nice and easy to use. Goods arrived well packaged and I was kept up to date with delivery. Absolutely delighted and best price paid.”

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Posted 1 year ago

“Nice fitting comfortable shoes .Delivered quickly,and a real quality Product.”

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Posted 1 year ago

“Absolutely shocking service. Purchased a pair of barefoot shoes , only 4 months old, hardly worn with hole in seam. Requested a replacement and told this is wear and tear and outside 30 day refund policy!! These shoes are supposed to have 6 month warranty . Will be going to small claims court and will not be purchasing again from this company”

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Posted 1 year ago

Upon inspection of the images shared, it's clear that the damage is due to wear & tear. The footwear holds no manufacturing defect. However, we offer 30-day returns but only for unworn items in their original condition and packaging, which in this case is expired. It really makes us sad to know that our customer is unhappy with the resolution provided.

Posted 1 year ago

“Arrived really quick after ordering”

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Posted 1 year ago

“Excellent service ,fast delivery. very well packaged, great customer service ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Speedy delivery, unfortunately boots were too big so have had to return - again speedy and efficient returns process”

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Posted 1 year ago

Legend Footwear is rated 4.9 based on 5,803 reviews