Legend Footwear Reviews

Name: Legend Footwear
Address: Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, London
Rating: 4.91

4.9 Rating 6,197 Reviews

98 %

of reviewers recommend Legend Footwear

4.9

Based on 6,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Legend Footwear:

At Legend Footwear, our legacy spans over three decades, catering to fashion enthusiasts with premium, branded footwear. Established in 1992, we've curated a selection of 100% authentic products from over 100 globally renowned brands such as Dr. Martens, Birkenstock, UGG, Nike, and more.

Recognizing the challenges of online shopping, we've been successfully operating in the digital realm for the past 15 years, amassing over 200,000 positive feedbacks. Our dedicated customer support team is committed to assisting you at every stage of your journey, from placing your order to ensuring a seamless delivery experience.

We take pride in our swift shipping, dispatching every order within 24 hours and conducting thorough inspections to guarantee impeccable quality. Our commitment to delivering an unparalleled shopping experience extends beyond DE, UK, and US, as we now also have dedicated websites for the US and UK markets.

At Legend Footwear, customer satisfaction is paramount. We assure the authenticity and excellence of each product we offer. Discover the Legend Footwear difference, where quality and customer delight take precedence.

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Legend Footwear 5 star review on 25th January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice quality sandals”

Helpful Report

Posted 1 year ago

Hi Vera, Thank you for sharing your positive experience . We are thrilled to hear that teh sandals met your expectations. Our team is dedicated to providing the best possible customer experience. Thank you again for choosing us, and we hope to serve you in the future.

Posted 1 year ago

“I had so many problems with Royal Mail because they didn’t fulfill their side, I ordered my boots 24 hour tracked, but they didn’t turn up until nearly a week later. However, I contacted Joe from Legend footwear, and he was brilliant, supportive, helpful and prompt with his replies to me, as I was quite concerned about the length of time. To reiterate, my boots were sent as soon as I ordered them, but Royal Mail were the ones at fault, not Legend.”

Helpful Report

Posted 1 year ago

Hi Sara, Thank you for sharing your experience & we apologize for the inconvenience caused due to the shipping delay by Royal Mail. We already have filed a complaint case for the delay caused. We've a great team who were over the moon when I shared this with them in our meeting this morning. Feedbacks like such motivates us to do our best & provide the best customer service. Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again!

Posted 1 year ago

“Quick delivery and good quality product - thanks!”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us and that you received your shoes quickly and with the best quality. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“Ordered a pair of hunter boots. They are as I have expected. Quick delivery, arrived within 3 days. (A day later than what the email said as ETA but I didn't mind)”

Helpful Report

Posted 1 year ago

Hi Emese, Thank you for taking time out to leave feedback, we really appreciate your kind words. We are thrilled to know the footwear met your expectations & arrived fast. While placing the order you selected shipping 2 - 3 days however the package was shipped via Royal Mail Tracked 48™ Service which delivered within 48 hours. If there's anything else you need, from customer service support to a new pair of shoes, feel more than welcome to reach out!

Posted 1 year ago

“Great service.”

Helpful Report

Posted 1 year ago

Hi Gregorie, We really appreciate your kind words and are delighted you had a great experience! If there's anything else you need, from customer service support to a new pair of shoes, feel more than welcome to reach out!

Posted 1 year ago

“All went smoothly and product as described”

Helpful Report

Posted 1 year ago

Hi Si ullm, Thank you for sharing your positive experience. We are thrilled to hear that our product met your expectations. Our team is dedicated to providing the best possible customer experience. Thank you again for choosing us, and we hope to serve you in the future.

Posted 1 year ago

“I ordered 2 pairs of shoes as I did not know what size I wanted. Both pairs arrived within two days, well packaged and as ordered. They were the most competitively priced I could find for the model (Saucony Triumph 19s). The return process was easy and the postage was free which I did not expect - an added bonus, I would have been happy to pay the return postage as I knew in advance one pair would be returned. So overall a great experience and I shall not hesitate to use Legend Footwear again.”

Helpful Report

Posted 1 year ago

Hi Jolyon, Thank you for sharing your experience and recommending us! We always do what we can to ensure swift resolutions and returns, happy to see you got your refund so fast! We are sorry to know this but there are possibilities that fitting is subjective to every individual & differs from brand & styles too. You can try different size/model too. Hope this helps!

Posted 1 year ago

“Excellent and very competitive priced, could not find cheaper, anywhere”

Helpful Report

Posted 1 year ago

Hi Kevin, Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us and that you received your shoes at a great price. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“Although the boots did not fit, the customer service was exceptional. I needed to send them back quickly and the online link was not working, but the gentleman on the phone was so helpful and quick to send me a QR code. The refund was processed very quickly. Gutted the boots did not fit, but I can highly recommend Legend Footwear.”

Helpful Report

Posted 1 year ago

Hi Natalie, Thank you for sharing your experience and recommending us! We always do what we can to ensure swift resolutions and returns, happy to see you got your refund so fast! We are sorry to know this but there are possibilities that fitting is subjective to every individual & differs from brand & styles too. You can try different size/model too. Hope this helps! Your response has been submitted.

Posted 1 year ago

“Great boots for bike riding, comfortable and stylish”

Helpful Report

Posted 1 year ago

Hi Karen! Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us and the boots met your expectations. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“Bought a pair of hunter wellies. Price was great , shipping was super quick. So bought a second pair 😊”

Helpful Report

Posted 1 year ago

Hi Hilary! Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us and that you received your shoes quickly and at a great price. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“The process of ordering was easy and delivery was very quick. The price was very competitive. The trainers are very comfortable. I'm very satisfied.”

Helpful Report

Posted 1 year ago

Hi Jenny! Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us and that you received your shoes quickly and at a great price. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“A great and quick service would highly recommend this company”

Helpful Report

Posted 1 year ago

Hi Clare, We really appreciate your kind words and are delighted you had a great experience! If there's anything else you need, from customer service support to a new pair of shoes, feel more than welcome to reach out!

Posted 1 year ago

“Great price, great communication & fast delivery, thank you”

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Posted 1 year ago

Hi Lee! Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us and that you received your shoes quickly and at a great price. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“Excellent sevice”

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Posted 1 year ago

Hi Gill, We really appreciate your kind words and are delighted you had a great experience! If there's anything else you need, from customer service support to a new pair of shoes, feel more than welcome to reach out!

Posted 1 year ago

“Very fast service, arrived early, cant fault your service, thank you.”

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Posted 1 year ago

Hi Paula! Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us and that you received your shoes quickly. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Hi David, Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“Great trainers and service”

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Posted 1 year ago

Hi Peter, Thank you so much for the review! We are thrilled to know you had a great shopping experience with us & you loved the trainers. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

“Excellent service, definitely recommend”

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Posted 1 year ago

HI Irene, Thank you so much for the review & recommending us! I'll share this with the team to to let them know to keep up the good work!

Posted 1 year ago

“Good fit, only run one 5k and n them but felt great 👍”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you for sharing your positive experience with us. We are thrilled to know that you loved the fit & are enjoying the footwear. We appreciate your business and look forward to serving you again in the future.

Posted 1 year ago

Legend Footwear is rated 4.9 based on 6,197 reviews