Legend Footwear Reviews

Name: Legend Footwear
Address: Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, London
Rating: 4.91

4.9 Rating 6,197 Reviews

98 %

of reviewers recommend Legend Footwear

4.9

Based on 6,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Legend Footwear:

At Legend Footwear, our legacy spans over three decades, catering to fashion enthusiasts with premium, branded footwear. Established in 1992, we've curated a selection of 100% authentic products from over 100 globally renowned brands such as Dr. Martens, Birkenstock, UGG, Nike, and more.

Recognizing the challenges of online shopping, we've been successfully operating in the digital realm for the past 15 years, amassing over 200,000 positive feedbacks. Our dedicated customer support team is committed to assisting you at every stage of your journey, from placing your order to ensuring a seamless delivery experience.

We take pride in our swift shipping, dispatching every order within 24 hours and conducting thorough inspections to guarantee impeccable quality. Our commitment to delivering an unparalleled shopping experience extends beyond DE, UK, and US, as we now also have dedicated websites for the US and UK markets.

At Legend Footwear, customer satisfaction is paramount. We assure the authenticity and excellence of each product we offer. Discover the Legend Footwear difference, where quality and customer delight take precedence.

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Legend Footwear 5 star review on 25th January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price & great service”

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Posted 2 years ago

“Easy to deal with. Quick delivery and the product was excellent.”

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Posted 2 years ago

“Do not buy from them !!! I purchased very expensive leather ankle boots that I would expect to last at least 2 years. The elastic on the side of one boot just came away and they said they will not replace or refund. Just keep quoting their 30day return policy !?! I am taking it further now as I am told I have 6 months for faulty items. Awful, awful service, avoid and buy your footwear with another retailer”

Helpful Report

Posted 2 years ago

Hi Karen, My apologies for the issues you are facing with your Pikolinos purchased 3 months back. This is, as mentioned previously, out of our 30-day return window. The warranty for these boots are not with Legend Footwear at all, Pikolinos prefer for customer's to reach out to them directly, as per their website which states 'Pikolinos agrees to evaluate all the possible quality defects in the production process. However, Pikolinos will proceed differently depending on the sale channel used (by the customer) to purchase the product.' You are saying this is not wear and tear, if not wear and tear then the next step would be to contact Pikolinos directly. My apologies for not being able to further assist with this request, it is something that is unfortunately in the hands of the Manufacturer as opposed to ourselves here. Best wishes, Legend Footwear

Posted 2 years ago

“I've ordered 3 pairs of shoes from this company online. One pair didn't fit, and the return process was completely straightforward. The other pairs were just right. Very happy to use and to recommend.”

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Posted 2 years ago

“Speedy service well packaged.”

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Posted 2 years ago

“Website is nice and easy to use. Goods arrived well packaged and I was kept up to date with delivery. Absolutely delighted and best price paid.”

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Posted 2 years ago

“Nice fitting comfortable shoes .Delivered quickly,and a real quality Product.”

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Posted 2 years ago

“Absolutely shocking service. Purchased a pair of barefoot shoes , only 4 months old, hardly worn with hole in seam. Requested a replacement and told this is wear and tear and outside 30 day refund policy!! These shoes are supposed to have 6 month warranty . Will be going to small claims court and will not be purchasing again from this company”

Helpful Report

Posted 2 years ago

Upon inspection of the images shared, it's clear that the damage is due to wear & tear. The footwear holds no manufacturing defect. However, we offer 30-day returns but only for unworn items in their original condition and packaging, which in this case is expired. It really makes us sad to know that our customer is unhappy with the resolution provided.

Posted 2 years ago

“Arrived really quick after ordering”

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Posted 2 years ago

“Excellent service ,fast delivery. very well packaged, great customer service ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Speedy delivery, unfortunately boots were too big so have had to return - again speedy and efficient returns process”

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Posted 2 years ago

“Great price on a pair of dr martens and very fast delivery / ordered late on Sunday delivered Tuesday. Really pleased thank you.”

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Posted 2 years ago

“Order was processed quickly and delivered in the next 2 days. Parcel is well wrapped and new shoes in good condition and not damaged while in transit.”

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Posted 2 years ago

“Prompt delivery, well packged and considerably cheaper than the same shoe elsewhere. Very, very happy.”

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Posted 2 years ago

“Can't fault the company. Unfortunately one pair of shoes were faulty but the returns and refund process was exceptional and the company was really easy to deal with. X will definitely buy through them again.”

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Posted 2 years ago

“Excellent service and speedy delivery.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Happy, just what I wanted ! One only question is: why the spare shoes laces are blue, rather than dark brown like the original? Odd !”

Legend Footwear 5 star review on 21st January 2023

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Fantastic company. Brilliant communication and would definitely recommend.”

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Posted 2 years ago

Legend Footwear is rated 4.9 based on 6,197 reviews