Legend Footwear Reviews

Name: Legend Footwear
Address: Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, London
Rating: 4.91

4.9 Rating 5,803 Reviews

98 %

of reviewers recommend Legend Footwear

4.9

Based on 5,803 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Legend Footwear:

At Legend Footwear, our legacy spans over three decades, catering to fashion enthusiasts with premium, branded footwear. Established in 1992, we've curated a selection of 100% authentic products from over 100 globally renowned brands such as Dr. Martens, Birkenstock, UGG, Nike, and more.

Recognizing the challenges of online shopping, we've been successfully operating in the digital realm for the past 15 years, amassing over 200,000 positive feedbacks. Our dedicated customer support team is committed to assisting you at every stage of your journey, from placing your order to ensuring a seamless delivery experience.

We take pride in our swift shipping, dispatching every order within 24 hours and conducting thorough inspections to guarantee impeccable quality. Our commitment to delivering an unparalleled shopping experience extends beyond DE, UK, and US, as we now also have dedicated websites for the US and UK markets.

At Legend Footwear, customer satisfaction is paramount. We assure the authenticity and excellence of each product we offer. Discover the Legend Footwear difference, where quality and customer delight take precedence.

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Legend Footwear 5 star review on 27th November 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and great ordering service. Quick delivery of DM shoes, which are super comfy; many thanks.”

Helpful Report

Posted 1 year ago

Hi Amanda, Thank you for sharing your experience! We always do what we can to ensure swift process and deliveries, happy to see you got your order so fast! We are glad to know you loved the shoes. We look forward to serve you again in future with some great collection.

Posted 1 year ago

“Very happy with shoes and delivery was very quick many thanks”

Helpful Report

Posted 1 year ago

Hi Jeanette, Thank you for your valuable feedback! We are glad to know you loved the shoes. We always do what we can to ensure swift resolutions and deliveries, happy to see you got your order so fast! We hope we get the opportunity to provide amazing service to you again!

Posted 1 year ago

“Lovely shoes, sadly too big. Customer services very helpful, and free returns!”

Helpful Report

Posted 1 year ago

Hi Debby! Thanks so much for leaving a review! Just got off the phone with you a few minutes ago and you're here in a flash! Thanks for being so friendly and easy to speak to! We'll have that return sorted in no time at all :) Have a great evening! Legend Footwear

Posted 1 year ago

“Legend Footwear kept me informed about my order and were polite and efficient. Would definitely recommend and use them again - their service is prompt and reliable.”

Helpful Report

Posted 1 year ago

Hi Angela, Thank you for sharing your experience and recommending us! We always do what we can to ensure swift resolutions and deliveries. We hope we get the opportunity to provide amazing service to you again!

Posted 1 year ago

“Delivered very promptly and exactly as described. They are so comfortable. Thank you.”

Helpful Report

Posted 1 year ago

Hi Wendy! So glad to hear you love the shoes! Anything else you need, you know where to find us!

Posted 1 year ago

“The agents who I have spoken to have been very efficient & helpful. Service is excellent, items arrive well packaged .”

Helpful Report

Posted 1 year ago

Hi Diane, We really appreciate your kind words and are delighted you had a great experience! . We keep our standards high and our customer satisfaction even higher! We've a great team who were over the moon when I shared this with them in our meeting this morning. Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again!

Posted 1 year ago

“I was buying shoes for my mother, who is housebound and has swollen feet, making them difficult to fit. I ordered 6 pairs of shoes and had to return four. My mother is happy with the shoes she kept. Customer services were very helpful throughout the process. Returning shoes is free. They have certainly relieved my anxieties about buying shoes online.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you so much for your kind words. We keep our standards high and our customer satisfaction even higher! We ensure to offer swift returns. Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again! Many thanks, Legend Footwear

Posted 1 year ago

“Hi, shoes were brill bit I paid for next day delivery but the parcel came three days after purchase.”

Helpful Report

Posted 1 year ago

The order was dispatched on the day we received it via Royal Mail Special Delivery Guaranteed service. However, there was no answer when the delivery was attempted the next day leading to failure in delivery. The customer then again requested redelivery for the item which was eventually delivered on the 3rd day from the day it was dispatched. We request customers to be available at their mentioned address to collect the package. We advise customers to contact us prior to leaving any feedback to assist them with the best possible solutions.

Posted 1 year ago

“Easy to use site and easy order will shop again”

Helpful Report

Posted 1 year ago

Thank you for taking time out to leave feedback, we really appreciate your kind words. We look forward to seeing you again.

Posted 1 year ago

“No issues 👍🏻☺️”

Helpful Report

Posted 1 year ago

Hi Christina, Thank you for taking time out to leave feedback, we really appreciate your kind words!

Posted 1 year ago

“The customer service I received has been exceptional. 5* is not a high enough rating for my experience with Legend Footwear. Sadly on this occasion the DM’s were too small but from the moment I contacted re the return to the email confirming the refund payment (all less than a week!) all communication was friendly, quick and informative. The return was prepaid Royal Mail tracked so no additional cost was incurred by me. I fully intend to spend my refund with this business as the choice of footwear on the website is premium quality with competitive prices. I highly recommend Legend! A refreshing online shopping experience. Thank you!”

Helpful Report

Posted 1 year ago

Hi Keeley, Reviews like yours make our day because it makes all the hard work worthwhile. Thank you for sharing your experience and recommending us! We always do what we can to ensure swift resolutions and deliveries. Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again!

Posted 1 year ago

“Excellent website and good service.”

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Posted 1 year ago

We really appreciate your kind words and are delighted you had a great experience! I'll share this with the team to to let them know to keep up the good work!

Posted 1 year ago

“Excellent service with a quick delivery. Shoes as expected and very comfortable. My husband was pleased with them.”

Helpful Report

Posted 1 year ago

Hi Sara, Thank you so much for the review! I'll share this with the team to to let them know to keep up the good work! We always do what we can to ensure swift resolutions and deliveries, happy to see you got your order so fast! We are glad to know you loved the shoes :)

Posted 1 year ago

“Fantastic shoes and really helping my foots condition, I love them”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience! We are glad to know that you loved the shoes. If there's anything else you need, from customer service support to a new pair of shoes, feel more than welcome to reach out!

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Thanks for the review George! Glad we were able to help!

Posted 1 year ago

“Very satisfied with the service they provided the product was exactly as described and we are very happy”

Helpful Report

Posted 1 year ago

Hi Melanie! Thanks for taking time out to post this review for us! Great to see you had an awesome experience with us!

Posted 1 year ago

“Smooth delivery process”

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Posted 1 year ago

Thanks for the review Steven! Hope you like the new Shoes!

Posted 1 year ago

“Excellent& quick service. Highly recommend👍”

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Posted 1 year ago

Hey Mike, Thanks for taking time out to leave feedback, we really appreciate it!

Posted 1 year ago

“Site and ordering was easy and arrived on time”

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Posted 1 year ago

Hope you like the new trainers Jo! We appreciate the review!

Posted 1 year ago

“Quick efficient service - very happy”

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Posted 1 year ago

Thanks for the kind words Steve! Happy to be of service :)

Posted 1 year ago

Legend Footwear is rated 4.9 based on 5,803 reviews