Legend Footwear Reviews

Name: Legend Footwear
Address: Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, London
Rating: 4.91

4.9 Rating 5,746 Reviews

98 %

of reviewers recommend Legend Footwear

4.9

Based on 5,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Legend Footwear:

At Legend Footwear, our legacy spans over three decades, catering to fashion enthusiasts with premium, branded footwear. Established in 1992, we've curated a selection of 100% authentic products from over 100 globally renowned brands such as Dr. Martens, Birkenstock, UGG, Nike, and more.

Recognizing the challenges of online shopping, we've been successfully operating in the digital realm for the past 15 years, amassing over 200,000 positive feedbacks. Our dedicated customer support team is committed to assisting you at every stage of your journey, from placing your order to ensuring a seamless delivery experience.

We take pride in our swift shipping, dispatching every order within 24 hours and conducting thorough inspections to guarantee impeccable quality. Our commitment to delivering an unparalleled shopping experience extends beyond DE, UK, and US, as we now also have dedicated websites for the US and UK markets.

At Legend Footwear, customer satisfaction is paramount. We assure the authenticity and excellence of each product we offer. Discover the Legend Footwear difference, where quality and customer delight take precedence.

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Legend Footwear 5 star review on 11th November 2024

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having found Picolinos shoes to be comfortable, I was pleased to find a pair at a competative price from Legend Footware. Delivery was on time and I am pleased with my purchase.”

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Posted 1 week ago

“Very good prices and very good delivery - Thanks”

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Posted 1 week ago

“Legend Footwear had the boots I wanted listed for a great price. I asked some questions using the web chat on their website because the style of boots I wanted was only listed in a certain width. They were very helpful and I felt confident placing the order. The boots were delivered really quickly and very well packaged. I was pleased to see returns info included in the box, although I didn't need it as the boots fit really well and were exactly what I was after.”

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Posted 1 week ago

“The shoes came very quickly. Excellent service”

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Posted 1 week ago

“very good quality product”

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Posted 1 week ago

“Fast delivery. Quality footwear. Great prices.”

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Posted 1 week ago

“Legend have a large selection of footware, their website is easy to use and prices are competitive. Shipping was very quick and professional. All in, a good shopping experience.”

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Posted 1 week ago

“Excellent product good customer service”

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Posted 1 week ago

“Great product, good price and quick delivery. Thank you”

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Posted 1 week ago

“Good value for money, fast delivery”

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Posted 1 week ago

“Great service web site very user friendly, great price goods delivered promptly.”

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Posted 1 week ago

“I am very frustrated with this company. I ordered multiple sizes and figured out what my size was and so when I went to make the return, it turns out I need to pay the shipping per item. So the shipping comes to $48 rather than the $12 that stated on their website. They told me that if I combined all the products into one box I’m only insured against the one on the shipping label. I’ve been back-and-forth with customer service and their responses are vague and confusing.”

Helpful Report

Posted 1 week ago

We’re sorry to hear about your frustration with our return process. To ensure secure returns, our policy suggests using separate return labels for each item, as this provides individual tracking and protection for each product. We understand this may result in additional shipping costs, which are based on carrier policies, not ours. As an alternative, we also allow returns of multiple items in one package, though only the item on the label is insured in transit. We even provided the option to use any other preferred shipping service to potentially reduce costs. We’re committed to offering clear options to support our customers, and we apologize if our responses were unclear.

Posted 1 week ago

“I won't be ordering from here again! I ordered a pair of shoes which was supposed to come but i never received them even though it says it has been delivered. The proof of delivery was a blurry picture (which I'm not happy about since I cannot locate it anywhere). I tried to get help with customer service on both sides and I've received no luck! Waste of my time and money, I will not be ordering from here again!”

Helpful Report

Posted 1 week ago

We understand the buyer's concern regarding the receipt of their package and have initiated a claim with the courier to investigate. We recognize the frustration this may cause and appreciate the buyer’s patience as we await a resolution. As we fulfilled the order from our end, we must rely on the courier's investigation, which includes GPS tracking, driver liaison, and thorough verification. Throughout this process, we have consistently kept the customer informed on the investigation timeline with Royal Mail.

Posted 1 week ago

“No complaints at all. Quick delivery and everything arrived in perfect condition. Thanks very much.”

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Posted 1 week ago

“Excellent quick efficient service and delivery and boots amazing and gorgeous! Thank you.”

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Posted 1 week ago

“They had the product I wanted at a great price and the delivery was fast and free! I will definitely buy from them again!”

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Posted 1 week ago

“Really good boots at a great price. Service was excellent. Highly recommended.”

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Posted 1 week ago

“Great footwear delivered quickly and at a competitive price. Very impressed with the quality of the shoes, but also the packaging. I would not hesitate to recommend Legend Footwear.”

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Posted 1 week ago

“While this (my second order) wasn't quite right (shoe slightly too small) Legend service still excellent. The right model and colour, the right size, and delivered exactly as promised. Also the return service again excellent. Would definitely recommend Legend.”

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Posted 1 week ago

“Product and delivery as promised.”

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Posted 2 weeks ago

Legend Footwear is rated 4.9 based on 5,746 reviews