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Legend Footwear Reviews

4.9 Rating 6,037 Reviews
98 %
of reviewers recommend Legend Footwear
4.9
Based on 6,037 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Legend Footwear Reviews

About Legend Footwear:

At Legend Footwear, our legacy spans over three decades, catering to fashion enthusiasts with premium, branded footwear. Established in 1992, we've curated a selection of 100% authentic products from over 100 globally renowned brands such as Dr. Martens, Birkenstock, UGG, Nike, and more.

Recognizing the challenges of online shopping, we've been successfully operating in the digital realm for the past 15 years, amassing over 200,000 positive feedbacks. Our dedicated customer support team is committed to assisting you at every stage of your journey, from placing your order to ensuring a seamless delivery experience.

We take pride in our swift shipping, dispatching every order within 24 hours and conducting thorough inspections to guarantee impeccable quality. Our commitment to delivering an unparalleled shopping experience extends beyond DE, UK, and US, as we now also have dedicated websites for the US and UK markets.

At Legend Footwear, customer satisfaction is paramount. We assure the authenticity and excellence of each product we offer. Discover the Legend Footwear difference, where quality and customer delight take precedence.

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I am very frustrated with this company. I ordered multiple sizes and figured out what my size was and so when I went to make the return, it turns out I need to pay the shipping per item. So the shipping comes to $48 rather than the $12 that stated on their website. They told me that if I combined all the products into one box I’m only insured against the one on the shipping label. I’ve been back-and-forth with customer service and their responses are vague and confusing.
Helpful Report
Posted 2 months ago
We’re sorry to hear about your frustration with our return process. To ensure secure returns, our policy suggests using separate return labels for each item, as this provides individual tracking and protection for each product. We understand this may result in additional shipping costs, which are based on carrier policies, not ours. As an alternative, we also allow returns of multiple items in one package, though only the item on the label is insured in transit. We even provided the option to use any other preferred shipping service to potentially reduce costs. We’re committed to offering clear options to support our customers, and we apologize if our responses were unclear.
Posted 1 month ago
Customer service is good!
Helpful Report
Posted 2 months ago
We understand the buyer's concern regarding the receipt of their package and have initiated a claim with the courier to investigate. We recognize the frustration this may cause and appreciate the buyer’s patience as we await a resolution. As we fulfilled the order from our end, we must rely on the courier's investigation, which includes GPS tracking, driver liaison, and thorough verification. Throughout this process, we have consistently kept the customer informed on the investigation timeline with Royal Mail.
Posted 1 month ago
No complaints at all. Quick delivery and everything arrived in perfect condition. Thanks very much.
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Posted 2 months ago
Excellent quick efficient service and delivery and boots amazing and gorgeous! Thank you.
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Posted 2 months ago
They had the product I wanted at a great price and the delivery was fast and free! I will definitely buy from them again!
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Posted 2 months ago
Really good boots at a great price. Service was excellent. Highly recommended.
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Posted 2 months ago
Great footwear delivered quickly and at a competitive price. Very impressed with the quality of the shoes, but also the packaging. I would not hesitate to recommend Legend Footwear.
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Posted 2 months ago
While this (my second order) wasn't quite right (shoe slightly too small) Legend service still excellent. The right model and colour, the right size, and delivered exactly as promised. Also the return service again excellent. Would definitely recommend Legend.
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Posted 2 months ago
Product and delivery as promised.
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Posted 2 months ago
This is a Christmas present so cannot review product but looks great and sturdy.
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Posted 2 months ago
Excellent transaction process through to delivery, price was very competitive and when I spoke to Legend over the phone the salesperson was extremely helpful. Delivery was very quick. I would certainly recommend them
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Posted 2 months ago
Excellent service very speedy and trainers just what I wanted. Very reasonably priced. Will definitely use site again 👍
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Posted 2 months ago
Fast delivery.
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Posted 2 months ago
Speedy Delivery, Fantastic Price, Top Seller A+++++
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Posted 2 months ago
Fantastic would definitely use Legend Footwear again .
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Posted 2 months ago
The item was exactly as stated, and shipping was SUPER fast!!!!
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Posted 2 months ago
Super products at amazing prices, and fast to deliver. Highly recommend!
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Posted 2 months ago
My shoes were awesome and great price. would buy again!
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Posted 2 months ago
Boots are very comfortable and look very expensive
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Posted 2 months ago
Easy ordering, excellent quick answering customer service and fast free delivery. Will be buying from here again
Helpful Report
Posted 2 months ago
Legend Footwear is rated 4.9 based on 6,037 reviews