Legend Footwear Reviews

Name: Legend Footwear
Address: Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, London
Rating: 4.91

4.9 Rating 6,198 Reviews

98 %

of reviewers recommend Legend Footwear

4.9

Based on 6,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Legend Footwear:

At Legend Footwear, our legacy spans over three decades, catering to fashion enthusiasts with premium, branded footwear. Established in 1992, we've curated a selection of 100% authentic products from over 100 globally renowned brands such as Dr. Martens, Birkenstock, UGG, Nike, and more.

Recognizing the challenges of online shopping, we've been successfully operating in the digital realm for the past 15 years, amassing over 200,000 positive feedbacks. Our dedicated customer support team is committed to assisting you at every stage of your journey, from placing your order to ensuring a seamless delivery experience.

We take pride in our swift shipping, dispatching every order within 24 hours and conducting thorough inspections to guarantee impeccable quality. Our commitment to delivering an unparalleled shopping experience extends beyond DE, UK, and US, as we now also have dedicated websites for the US and UK markets.

At Legend Footwear, customer satisfaction is paramount. We assure the authenticity and excellence of each product we offer. Discover the Legend Footwear difference, where quality and customer delight take precedence.

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Legend Footwear 5 star review on 25th January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price on the web. Delivered ahead of schedule. Highly recommended.”

Helpful Report

Posted 2 years ago

Hi Kevin! Thank you for your positive review! We are thrilled to hear that you had a great experience shopping with us and that you received your shoes quickly and at a great price. We appreciate your business and look forward to serving you again in the future.

Posted 2 years ago

“The order was processed and with me within a week. I have no complaints and would highly recommend this company to anyone. Thank you.”

Helpful Report

Posted 2 years ago

Hi Linzi, Thank you for sharing your experience and recommending us! We always do what we can to ensure swift resolutions and deliveries, happy to see you got your order so fast!

Posted 2 years ago

“Ordered a pair of boots. They arrived but I didn’t realise there was a difference in size for men and women. Had to return boots unfortunately no size 6 in women’s boots excellent help from Joe at legend 👌”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience! We've a great team & Joe was over the moon when I shared this with him in our meeting this morning.Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again!

Posted 2 years ago

“The shoes were / are a direct replacment for a pair I purchased some 15 years ago. Brilliant.”

Helpful Report

Posted 2 years ago

Hi Gary, We really appreciate your kind words and are delighted you had a great experience! If there's anything else you need, from customer service support to a new pair of shoes, feel more than welcome to reach out!

Posted 2 years ago

“Goods as ordered were delivered within three days in substantial boxes.”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you for sharing your experience! We always do what we can to ensure swift resolutions and deliveries, happy to see you got your order so fast! We hope to see you soon again.

Posted 2 years ago

“I ordered my boots from Legend footwear and they were with me within 2 days. I was so impressed with my purchase I bought another pair in another colour. Ordered the wrong ones and customer service will brilliant in sorting it out for me and the refund was processed quickly. Thank you.”

Helpful Report

Posted 2 years ago

Hi Cheryl Thank you for sharing your experience and recommending us! We always do what we can to ensure swift resolutions and deliveries, happy to see you got your order so fast! We are always here to always help our customers in all ways. Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again

Posted 2 years ago

“Great service and fast delivery.”

Helpful Report

Posted 2 years ago

Hi Mulligan, Thank you for your kind words! We are happy to see you got your order so fast! We will continue to walk the extra mile and exceed your expectations. We take pride in our customer service, if there's anything else we can do, please let us know.

Posted 2 years ago

“Very pleased with the ordering & deliver of my Uggs ultra slim boots . Couldn’t fault the service at all.”

Helpful Report

Posted 2 years ago

Hi Liz, We're really grateful & appreciate you taking the time to share your rating with us. We always do what we can to ensure swift shopping experience and deliveries, happy to see you got your order so fast! We hope to see you again soon :)

Posted 2 years ago

“Great service and fab discount will definitely use this site again 🙌🏼”

Helpful Report

Posted 2 years ago

Hi Kirsty, Thank you for sharing your experience and recommending us! We always do what we can to ensure swift shopping experience. We look forward to get the opportunity to provide amazing service to you again with some great discounts & offers.

Posted 2 years ago

“al good. pleasure to deal with, thanks”

Helpful Report

Posted 2 years ago

Hi Casper, Thank you for your kind words! Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again!

Posted 2 years ago

“Fast and good communication on delivery, attractive pricing, and the item is well packaged and in perfect condition. Will buy from the company again!”

Helpful Report

Posted 2 years ago

Hi George, Thank you for your kind words! We always strive to provide the best customer service & ensure swift deliveries & resolutions to our customers. We are glad to know the item was intact & arrived fast. We ensure to provide the best price to our buyers. I hope we get the opportunity to provide amazing service to you again!

Posted 2 years ago

“Very pleased with my purchase . Will probably order another pair to keep in reserve”

Helpful Report

Posted 2 years ago

Hi Anna, Thank you so much for your valuable feedback! We are so happy to hear that you are enjoying your footwear. Please let us know if we can help you with anything further & we look forward to see your name again in our order list.

Posted 2 years ago

“Excellent and great ordering service. Quick delivery of DM shoes, which are super comfy; many thanks.”

Helpful Report

Posted 2 years ago

Hi Amanda, Thank you for sharing your experience! We always do what we can to ensure swift process and deliveries, happy to see you got your order so fast! We are glad to know you loved the shoes. We look forward to serve you again in future with some great collection.

Posted 2 years ago

“Very happy with shoes and delivery was very quick many thanks”

Helpful Report

Posted 2 years ago

Hi Jeanette, Thank you for your valuable feedback! We are glad to know you loved the shoes. We always do what we can to ensure swift resolutions and deliveries, happy to see you got your order so fast! We hope we get the opportunity to provide amazing service to you again!

Posted 2 years ago

“Lovely shoes, sadly too big. Customer services very helpful, and free returns!”

Helpful Report

Posted 2 years ago

Hi Debby! Thanks so much for leaving a review! Just got off the phone with you a few minutes ago and you're here in a flash! Thanks for being so friendly and easy to speak to! We'll have that return sorted in no time at all :) Have a great evening! Legend Footwear

Posted 2 years ago

“Legend Footwear kept me informed about my order and were polite and efficient. Would definitely recommend and use them again - their service is prompt and reliable.”

Helpful Report

Posted 2 years ago

Hi Angela, Thank you for sharing your experience and recommending us! We always do what we can to ensure swift resolutions and deliveries. We hope we get the opportunity to provide amazing service to you again!

Posted 2 years ago

“Delivered very promptly and exactly as described. They are so comfortable. Thank you.”

Helpful Report

Posted 2 years ago

Hi Wendy! So glad to hear you love the shoes! Anything else you need, you know where to find us!

Posted 2 years ago

“The agents who I have spoken to have been very efficient & helpful. Service is excellent, items arrive well packaged .”

Helpful Report

Posted 2 years ago

Hi Diane, We really appreciate your kind words and are delighted you had a great experience! . We keep our standards high and our customer satisfaction even higher! We've a great team who were over the moon when I shared this with them in our meeting this morning. Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again!

Posted 2 years ago

“I was buying shoes for my mother, who is housebound and has swollen feet, making them difficult to fit. I ordered 6 pairs of shoes and had to return four. My mother is happy with the shoes she kept. Customer services were very helpful throughout the process. Returning shoes is free. They have certainly relieved my anxieties about buying shoes online.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, Thank you so much for your kind words. We keep our standards high and our customer satisfaction even higher! We ensure to offer swift returns. Thanks for being such a pleasure to deal with and I hope we get the opportunity to provide amazing service to you again! Many thanks, Legend Footwear

Posted 2 years ago

“Hi, shoes were brill bit I paid for next day delivery but the parcel came three days after purchase.”

Helpful Report

Posted 2 years ago

The order was dispatched on the day we received it via Royal Mail Special Delivery Guaranteed service. However, there was no answer when the delivery was attempted the next day leading to failure in delivery. The customer then again requested redelivery for the item which was eventually delivered on the 3rd day from the day it was dispatched. We request customers to be available at their mentioned address to collect the package. We advise customers to contact us prior to leaving any feedback to assist them with the best possible solutions.

Posted 2 years ago

Legend Footwear is rated 4.9 based on 6,198 reviews