Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.47

4.5 Rating 4,171 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 4,171 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

Visit Website

Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices listed on site were not actually available on further discussion. Specifically I found that the difference was more than 130 p/m before any credit input or additional features.”

Helpful Report

Posted 2 months ago

Thanks for your review. Leasing prices can change on a daily basis and we work closely with our advertising partners to ensure that they regularly update their rates, however, please email help@leasing.com with more information so we can look into this.

Posted 2 months ago

“Unable to set own filters - fuel transmission colour etc .. also asks for contact details before you can do anything”

Helpful Report

Posted 2 months ago

Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help.

Posted 2 months ago

“Over prices compared to other sites. I turn away after the first search.”

Helpful Report

Posted 3 months ago

Thanks for your review, we're sorry to hear you've had a negative experience on our site - the deals on our site are updated daily so it may be worth checking back to see if any new deals have been loaded. If you have any further questions, please email help@leasing.com

Posted 2 months ago

“Nobody answers the phone. Been trying all morning.”

Helpful Report

Posted 3 months ago

I'm sorry to hear you haven't heard back from a lease provider on our site. Please email help@leasing.com with more information and we will look into it for you.

Posted 3 months ago

“Price of advertised vehicle not what the company offered price much more expensive.”

Helpful Report

Posted 4 months ago

Thanks for your review. We're sorry to hear you've had this experience with a lease provider on our site. Please can you email help@leasing.com with more information so we can look into this for you.

Posted 4 months ago

“The price youqouted is no where near what the leasing company offered. They were much more expensive.”

Helpful Report

Posted 11 months ago

Hi Martin, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using Leasing.com. Please can you send an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 11 months ago

“Because the price I saw online was £167 and when I called as told it would be £216 which is £52 more, and I was told this was because of the colour”

Helpful Report

Posted 1 year ago

Hi Atu, Thanks for your review, Leasing prices can change on a daily basis and are also affected by factors such as colour choice, optional extras or maintenance packages. This can sometimes lead to the situation that you describe, but it is extremely important to us that the rates advertised on our site are accurate and can be offered. If you need any further help, please contact help@leasing.com

Posted 1 year ago

“I could select make and model but couldn't select derivative. Otherise the experience was okay.”

Helpful Report

Posted 1 year ago

Hi David, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please send some more information to help@leasing.com and we will do our best to help.

Posted 1 year ago

“The costs are not clear.”

Helpful Report

Posted 1 year ago

Hi Clare, Thank you for your review, please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 1 year ago

“Offer / price on leasing.com not available with supplier.”

Helpful Report

Posted 1 year ago

Hi Christian, Thanks for your review, we're sorry to hear you’ve had this sort of experience with an advertising partner. All rates that our advertising partners are able to offer can change rapidly, particularly when dealing with vehicles where limited stock is available. Unfortunately, this can result in the lease deal being no longer available. Please email help@leasing.com with further details and we would be more than happy to look into this for you. Many thanks The Leasing.com Team

Posted 1 year ago

“I heard nothing back!”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your feedback. We've located your enquiry in our system and it seems that the lease provider has forwarded a quote directly to the email address provided when you initially inquired. If you're having trouble spotting the quote in your email inbox, it's possible it has been sorted into your spam folder. If you're experiencing any difficulties in locating the quote or need additional assistance in reaching out to the lease provider, please feel free to email our Customer Operations Team at help@leasing.com and we will be more than happy to assist you. Many Thanks, The Leasing.com Team

Posted 1 year ago

“Not clear to buy a car”

Helpful Report

Posted 1 year ago

Hi AlirezaAmani, Thanks for your review, We’re THE car leasing comparison site and are 100% independently owned. We provide the widest choice of offers from franchised motor dealerships, independent brokers, motor manufacturers, funders and leasing companies, and our success has been built on putting you in touch with our advertising partners who are able to meet your needs. I will send this feedback to our feedback team on your behalf. If you have anything further to add please email help@leasing.com Many thanks The Leasing.com Team

Posted 1 year ago

“Is very good”

Helpful Report

Posted 2 years ago

“I need to know more about the car's specs before I can confidently proceed with an enquiry.”

Helpful Report

Posted 2 years ago

Hi David, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 2 years ago

“responses stopped after first response”

Helpful Report

Posted 2 years ago

Hi Colin, Thanks for your review. We’re sorry to hear you haven’t had a response from the lease provider. We have contacted the lease provider on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 2 years ago

“I'm looking for Automatic gear car and all deals are for manual”

Helpful Report

Posted 2 years ago

Hi Tamil, Thank you for your review. As Leasing.com is the lease comparison website we have provided a variety of filters to help with your search. To filter your search to view automatic vehicles please initially search the make and model that you are interest in. At the top of the page just above the search results you should see a section called 'Customise your lease'. If you click the 'Transmission & Drivetrain' option and then 'Transmission' you should be able to filter your search to view just automatic vehicles. If you need any further help with this please contact us at help@leasing.com Many thanks, The Leasing.com Team

Posted 2 years ago

“Told delivery date was delayed by several months, so spent £500 servicing old car ( BMW x4 ) then to be told they made a mistake and car coming on time , car delivered with scratches and large paint blemish on bonnet , car valet was appalling , still had stickers on interior/ exterior glue residue over bumpers etc, topped off with only half charge . Suggest better quality control before delivery , if I was buying car it would have gone straight back on transporter . Suggest be”

Helpful Report

Posted 2 years ago

Hi William, Thank you for your review and for making us aware of this issue. We ask our customers to leave us a review based on how they found the usability of leasing.com, and as a car comparison site we do not have involvement with the supply process of the vehicles. You would be best leaving this review to the company supplying the vehicle to you as you may then get some further help/advice. We hope you get this issue sorted and please feel free to contact us directly if you have any questions. Many thanks The Leasing.com Team

Posted 2 years ago

“Make account creation and/or logging in on a mobile phone much more user friendly because currently it just isn't and I threw in the towel.”

Helpful Report

Posted 2 years ago

Hi Ken, Thanks for your review. We're sorry to hear you are having issues logging in to your account. Please contact help@leasing.com with what you are having trouble with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 2 years ago

“I have been waiting in vain for a response to my email”

Helpful Report

Posted 2 years ago

Hi Neil, Thanks for your review. We’re sorry to hear you haven’t had a response to your enquiry. I have searched our system and I can see that you made your enquiry yesterday. Please note, the usual turnaround time for receiving a response from an advertising partner is within 2 working days. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. I can also see that you are currently in touch with our Customer Operations team regarding this so they will be able to help assist you further with this matter. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 2 years ago

“You allow companies to offer quotes that will never be offered to customers just to entice them to their websites. And you take no responsibility for it. I’ve complained to the Advertising Standards Authority. Shameless.”

Helpful Report

Posted 2 years ago

Hi Christopher, Thank you for your review, As It is extremely important to us that the rates advertised on our site are accurate we have located your one enquiry and contacted the lease provider your enquiry was sent to, they have let us know that the deal can be honoured as advertised. As Leasing prices can change on a daily basis and we work closely with our advertising partners to ensure that they regularly update their rates. If you need further assistance or experience any other issues using Leasing.com, please email help@leasing.com and we will be happy to help. Many thanks, The Leasing.com Team

Posted 2 years ago

Leasing.com is rated 4.5 based on 4,171 reviews