“I had issues with my Returned items and Klarna chasing me up for payments. Amanda from Lavish Alice managed to sort it all out for me. My refunds were processed, they covered my postage return payments and gave me a discount code for a future purchase. Amanda was quick to respond and action the transactions.”
“I live in Italy and I order a jumpsuit from alice.
I payed 9€ and something for delivery. I was supposed to receive from 2 or 5 days.
Today sign 1 week and it's still in uk.
You are the worst online store I ever buy something.
You don't respond messages .
Don't buy from them.”
“Excellent service, delivery was prompt, quality of the dresses are great and when I enquired about the fact I'd forgotten to use my discount code, they were quick to respond and refund me the same amount!”
“Item received when expected. Good quality. Returned item as didn’t suit me. I have a query regarding my refund which was dealt with promptly. Highly recommend.”
“Lovely made dresses.
I ordered 2 and sent one back. There was a mix up with the return of the item but it was quickly sorted out by Amanda.
I will be ordering again, thank you”
“I had ordered a dress for my brothers wedding. The dress was gorgeous, great fabric, but it was returned because it was too large. The customer service team( Amanda ) was very helpful and professional. She took the time to explain their policy. Even though that dress did not work I did purchase another. Their clothes are amazing.”
“Gorgeous dresses and really good quality material.
Customer service is 5 star, I needed to message regarding a couple of things and my messages were answered and dealt with very quickly. Will definitely order again”
