“Placed an order and was expecting 2 dresses to arrive. However one turned up as the other was out of stock š¤¦š½āāļø. Needed the dress for a wedding. Contacted customer service who quickly resolved the problem. Lavish Alice dresses are great quality and their customer service is excellent. No long waiting times and fast refunds! I will definitely order again despite my previous problem.
Thank you Amanda š”
“I needed a weeding guest outfit for my Brothers wedding. I tried so many online companies and sent items back.
Lavish Alice has to have been the best fit and cut of dress. Iām totally in love with it.
Packaged lovely too.
I had to order a bigger size so sent one dress back return & refund processed very quickly.
Customer service was great.
Iām definitely ordering again from Lavish Alice.
Excellent company!”
“I issued a refund for an order and there was some issues with the returns provider but the customer care assistant that dealt with my issue was very understanding, professional and quick!”
“Great customer service, very understanding with a speedy response. Courteous and pleasant in dealing with my small query. The quality of the dresses is fantastic. Would def recommend!”
“I had a small issue with ordering and after I emailed customer service I got an immediate reply which I was not expecting!! Iām very impressed with lavish Alice!”
“Cannot fault this company. Dresses are lovely and excellent customer service when I had an issue with 2 of my orders, fast replies, really helpful and understanding. Definitely reccommend!!”
“I bought a dress which sadly I had to return as it was too big. The refund process was taking a while so I sent in an email to see what was going on. Tarek was able to help process the refund quickly.”
“Love the great quality and everything always fits to perfection when I receive it. I also had great customer service when I asked questions through social media with prompt responses”
