“A friend had recommended Lavish Alice for buying that special dress. I absolutely love the styles as they look very stylish and elegant and contemporary. I had a query prior to purchasing and contacted customer service. They responded very timely and within 24hrs. Really happy
Purchase made. Waiting product arrival.”
“Dress was beautiful but wasn’t suitable for the occasion. I was out of the timeframe for sending but their customer service was brilliant and allowed me to return”
“So happy with the service from lavish Alice was my 1st order and dress was to small they promptly got back to me to help me resolve the issue and get the new dress on-time for a wedding, Gorgeous clothing and excellent customer service they went above and beyond to help me ....will definitely shop here again thank you”
“I pre ordered a dress that was not shipped on the date it was due to be , Amanda refunded my delivery charge and ensured that I received the dress promptly”
“Lavish Alice clothes are perfection
Lavish Alice clothes are perfection, beautiful and with great quality!!!
customer service, always very helpful in finding the best solutions to our request.
I recommend 😄”
“Although there was an error with my order Lavish Alice were very quick to resolve my complaint and generous to ensure I was a happy customer. Looking forward to ordering again, thank you!”
“I ordered a dress and it was slightly too tight. I was past the returns policy but messaged in the hope that they could help. Customer services were amazing, organised an exchange for the next size up and even sent it next day delivery!! I will definitely be ordering again. Not only are the dresses incredible the customer service team are brilliant! Thank you.”
“The customer service at Lavish Alice is great, they were extremely attentive when processing a return and refund. This was a quick, easy process. I would repurchase again from the brand.”
“Fantastic customer experience, I was able to return and exchange my dress. Quick and great responses from the customer service team.
The dress is fabulous too.”
