“AVOID THIS SHOP IF YOU WANT TO RECEIVE YOUR REFUND ! I send my dresses back and it's been 15 working days since they received them back. All they said is that they will flag this up and still nothing happens!!
UPDATE
After posting this review Amanda emailed me the next day and was very helpfull. She sorted the refund so now it is on my bank account. I did get a voucher which was a nice gesture. The dress that I decided to keep fit me perfectly so there was nothing wrong with quality of the product, just with the refund process. I still think the process needs to be smother and faster.”
“I have bought so many items from lavish Alice all being absolutely fantastic quality and always feel a million dollars in their clothes would recommend them to everyone … customer service is second to none always efficient helpful an hour above an beyond for their customers”
“Lavish Alice provide outstanding customer service, Amanda Harrison is particularly helpful and all questions are resolved in a timely manor even if I have multiple questions that could be deemed as minor. Thank you!”
“I cant fault Lavish Alice for their customer service.
Brilliant communication in resolving a small issue I had.
Clothes are excellent quality and fit too, love them !!”
