“Amanda worked hard to track down my dresses. She understood my frustration and kept me posted. International delivery does take MUCH longer so allow at least 6 weeks for delivery. The dresses are well made. Fabric is excellent and they fit like a glove. I am a loyal Lavish Alice customer and will be purchasing again soon. THANK YOU!!!”
“I've been speaking to the team at Lavish Alice regarding the dress of my dreams which at the moment is out of stock so they are keeping an eye on it coming back in for me and will keep one aside for me! I've already ordered it in a different colour which would've been my second choice and I'm looking forward to it arriving tomorrow!”
“I absolutely love Lavish Alice. Product is of great quality and customer service is outstanding! I recently had a issue with a dress and Amanda was quick I’m responding and rectified my issue, without giving me the runaround. I will definitely be placing an in the near future. Thank you again”
“Brilliant company the customer help team couldn't have done more to help with my order and are very fast at responding. I will definitely be using them again in the near future.”
“I love lavish Alice so much.I got exactly as I ordered and the material used for the dress I ordered is top notch. Lavish Alice totally gave me great value for my money and delivery was so swift. I had no issues with my order..keep up the good work!!”
“I ordered a "pre-order" dress, but I didn't notice this until after I purchased it. When I checked the arrival date I realised it would not arrive before the date I required it.
When I contacted the customer service team to cancel, Amanda was very quick to respond and resolve my query. She also provided updates along the way, for example when they would cancel the order and confirmed when it was actually cancelled. Excellent customer service!”
“Love the clothes always find something a bit different on the site. Customer service really good as well. I had a n issue with a delivery (post office problem ) and they resolved it really quickly for me. Amanda was really helpful”
“Lavish Alice is has amazing customer service management especially Amanda she’s amazing has great customer service, very helpful and makes sure customer’s needs are solved . I love Lavish Alice clothing is just unique, I get all the compliments when wearing It. Thanks Amanda I will always come back.”
“The quality of Lavish Alice clothes is always great. Customer Service is excellent. So helpful. The 365 returns policy is great. No one else does it.”