“I had an issue with my order and it was dealt with quickly and efficiently by Amanda H. Thanks so much again for all your help Amanda and I look forward to purchasing from Lavish Alice again soon!”
“All the lovely dresses that I’ve had have been sensational, an all round great service from their website to the delivery. Had to get an order amended today, I spoke to Amanda who was so professional and friendly and she made the amendments promptly l. Thank you”
“Lavish Alice was fantastic with me. My order was running late and I was speaking to a lady called Amanda via email who kept me up to date with things. I was bomb barding her with emails as I was flapping my dress wouldn’t be here in time for my night out. I was able to go and collect from the warehouse. Thank you so much for all your help. Xx”
“The customer service at Lavish Alice is outstanding, quick to get back to you and resolve any problem you have. One of my orders was delayed but they rectified the situation as soon as possible”
“I unfortunately went over the 14 days return policy due to the death of my Mother in Law. Lavish Alice, were amazing, very understanding, kind and considerate. I really thought that I would be stuck with a dress which was 3 sizes too small but they immediately got back to me and allowed to return and exchange. Thank you.”
“I orderd the dusky rose pants suit for a wedding im attending on the Gold Coast next week, It was a wait of 3.5 weeks due to lack of flights here ect but it arrived yesterday and it is perfect I cant wait to wear it! The material is so luxe and the colour is beautiful.”
“I ordered a dress about a week ago and payed $25 for shipping for a 2-5 day delivery it has been a week now with no update and I needed it for an event this weekend. I emailed the company and they have not responded ( it’s been 5 days!), I feel scammed!”
“Excellent customer service from Lavish Alice. Replied to my email one day later and it was all sorted. Delivery was great too and the quality of my dress is fantastic. Would definitely recommend Lavish Alice.”
“I returned an item that was too big and asked for an exchange. I emailed and received a response very quickly letting me know that my exchange had been processed and would be with me in a couple of days. Really good service”
