“Customer service answered my email with in the same day sent me my exchange same day and next day delivery for free so amazing can’t wait to receive my jumpsuit the quality is beautiful returned easy for my exchange thank you”
“I ordered 3 dresses .delivered quickly perfectly packaged...the blue blazer dress fits perfectly 🥰 lots of compliments really good quality and sizing ...ordered the gold corset one which is fabulous quality i will wear for the races ..I had one to return the process was smooth with great communication ..something for any occasion ..”
“I have never experienced fashion customer service as good as Lavish Alice. They advised if I sent proof of postage they would send out my outfit exchanges, which I thought was great rather than having to wait for the return to be processed etc. Sent them the receipt and received a message not long later to say the items were being sent out on next day delivery. Thank you so much for your kind and quick service, and the product quality is excellent.”
“The quality of material is beautiful, I am beyond happy & impressed. The customer service is the best I have ever dealt with. I requested a discount as I had missed the opportunity upon checkout. Within 5 minutes (depending on time difference) I received my discount. Delivery was quick as well. I HIGHLY recommend Lavish Alice! BTW, I usually don't do reviews, but Lavish Alice deserves my accolades and your business. I'm a very happy returning customer, you will be too!”
“Did my first order with Lavish Alice and the dresses were beautiful and fit well. I preferred them to House of Cb and they are cheaper! I did need to send a couple of dresses back because I wanted to pick from a few and the refund did seem to take a while. However when I messaged Amanda she quickly sorted it out. That’s what makes me confident to reorder when the customer service is good and deals with an issue quickly.”
“Really fantastic customer service. I tried to place an order using my student discount code and a free shipping code. It didn’t work, so I emailed customer services who were so quick to get back to me and told me to place the order and I would be refunded the shipping cost. Really pleased with the service.”
“Lavish Alice clothes are off excellent quality, delivery and customer care are exceptional also. Unfortunately I was sent clothes on more than one occasion that was already worn and actually sent back a worn dress that was repackaged and sent to me again. I feel the problem obviously is in the warehouse area and products are not being checked when returned. Apart from this the style is very beautiful.”
