“Lavish Alice have an amazing customer service team, they’re so helpful and do everything they can to with your queries. The dresses are also absolutely gorgeous and will be perfect for the wedding I’m attending.”
“Best Customer Service by far. It is nice to actually talk to somebody and also to get a quick response. Lavish Alice are definitely one of the top retailers and my go to for any dresses I need.”
“My dress finally arrived today. I live in Ireland and it took 9 days to get here. I'm guessing it's down to Brexit do bear that in mind of you're in a hurry. I contacted Lavish Alice several times and they chased it up and gave me as much information as was available to them. The dress is exactly like the picture. Beautifully made. Lovely quality material and is true to size and very comfortable. Worth the wait! Wearing it to a wedding tomorrow!”
“Ordered some items which were gorgeous and amazing quality but had to send back as they did quite fit me.
Had to email regarding my return and the lady I dealt with was wonderful fantastic customer service and prompt reply’s. Thank you.”
“I definitely recommend it! If I could I would give 10 stars. I had a problem that was resolved very quickly with Aneta's help. Very friendly and kind person.”
“Amazing customer service dealt with Sam Morse about a refund that took a while to come due to the bank holiday she saw I’d waited a while and helped speed up the refund. Thankyou all!”
“I ordered a jumpsuit , which didnt arrive on time ( no fault to Lavish Alice, there was a postal strike) i emailed asking could I return, and the customer service team were so so helpful and so quick to respond. I will absolutley be ordering again. The jumpsuit i ordered was stunning just didnt arrive on time.”
“Absolutely no doubt lavish Alice is the best quality of clothing, I've ordered so many different dresses and all have been so lovely and of the highest standards. Customer service is absolutely amazing so helpful if you need them, they go out of they're way to help you.”
“Customer care/service team have always been super helpful and friendly with dealing and answering any of my enquiries regarding my orders and have always been very quick to help or solve anything :-). By far the best customer service I have received an online retailer, super quick to respond and always informative and provide an answer/solution to anything I need. Special thanks for Aneta who has dealt with my recent enquiries and returns lately, super responsive, helpful & friendly.”
“The customer care team dealt with my complaint really well. They were rrally kind, caring and showed real empathy with my situation. They quickly refunded me and also send me a gift card for my inconvenience, more importantly they made me feel like a valuable customer. Thank you Amanda for making me feel so comfortable in my complaint.”
“Would recommend lavish Alice 100% lovely quality of dresses and customer service is absolutely amazing, a lady called Aneta was super helpful with my query and sorted it straight away!
Will definitely shop again and again!! 😍”
