LAURA BOND Reviews

Name: LAURA BOND
Rating: 4.80

4.8 Rating 1,300 Reviews

95 %

of reviewers recommend LAURA BOND

4.8

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About LAURA BOND:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product. At first I couldn’t get the earring on but when it’s on it looks good so dainty and small, perfect for second lobe.”

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Posted 2 years ago

“The quality of the earring was very disappointing. After following the instructions and paying for a professional to fit the earring and failing. A waste of money.”

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Posted 2 years ago

Hi Mark We're really sorry to hear you are disappointed with the quality of your clicker hoop. Quality is something that is really important to us and our other customers. Your wife had contacted us with an image of the earring and to let us know that her piercer was not able to thread the post of the clicker hoop through her ear. She was concerned that the post was maybe faulty since it was not pointed at the end. Having inspected the image and seeing that the earring was in perfect condition, we replied to explain that the issue your piercer had with fitting the jewellery was likely to do with the gauge or diameter being inappropriate for the chosen piercing. We sent you some fitting tips and suggested visiting a different piercer for a second opinion and advice on sizing up a piercing. As explained we were unable to accept a return on the earring for hygiene reasons, we understand that this was disappointing and are sorry to read your one star review, however this policy is in place for the protection of all our customers. Please don't hesitate to contact us in the future if we can help in any way with advice on fitting your wife's earring, if the gauge of the earring is too thick for the piercing it should be a simple and straightforward fix for an experienced piercer to size it up. All the best, Team LB

Posted 2 years ago

“Just lovely items of jewellery, really great prices and excellent customer service”

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Posted 2 years ago

“Love my new earrings so delicate and feminine. Arrived on time. Certainly better value for money than a lot of other places.”

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Posted 2 years ago

“Love my new tragus stud. Order came quicker than expected. Can't wait to put my next order in.”

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Posted 2 years ago

“I was looking for white gold pretty earrings to update my original ones and I was so happy to come across Laura Bond! The range of earrings are lovely along with white gold, exactly what I wanted at a really affordable price. The images per item and on the model are really helpful to visualise. From browsing the website to purchase was really easy too. I received my earring within a lovely box and packaging. Can't wait to pick my next earrings and would happily recommend to a family member or friend! X”

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Posted 2 years ago

Hi Laura Thanks so much for taking the time to leave us a review! We're especially glad to hear you like the images showcasing the earrings, it's something we work really hard on so it's brilliant to hear it's helpful. All the best, Team LB

Posted 2 years ago

“Amazing! So pleased with my flower earrings! From the contacting the customer service about delivery as I had a wedding it was outstanding! Thank you so much! x”

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Posted 2 years ago

“Great quality jewellery with excellent descriptions. Customer service was excellent from my initial Instagram styling recommendations to the help I received on my last order. I really love the ever changing designs. I have bought many different earrings, I would love to see a loyalty card/scheme that would reward loyal customer and encourage new customers. Overall very happy with my purchases and always have lovely compliments on them”

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Posted 2 years ago

Hi Lynne, Thank you so much for leaving us a review. We're so happy you love your jewellery and the styling recommendations Chloe gave you. We would love to create a loyalty programme for customers, it's definitely something we're looking at for the future. In the meantime we offer exclusive discounts and perks to our email subscribers so make sure you're signed up :) Thanks again! Team LB

Posted 2 years ago

“Very pretty and amazing quality.”

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Posted 2 years ago

“I am one very delighted customer and plan to place an order for more earings Placing the order was simple, the order arrived when I expected it and the two pairs of earrings are just beautiful. Thank you so much for my order, I will definitely be ordering more.”

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Posted 2 years ago

“Amazing customer service! I’d being looking on their website and Instagram for a few weeks unsure of which earrings to order and what would look good in my current piercings. I reached out to their customer service for some help and they sent me two ear stack examples showing a variety of their earrings that would work. I then made an order the same day, they arrived very quickly and are perfect! Beautiful and the quality is amazing. Highly recommend!!”

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Posted 2 years ago

“I live near KC, Missouri. The shipping was so fast! And the earrings are exactly what I wanted. High quality and gorgeous. I’m definitely going to be purchasing more!”

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Posted 2 years ago

Thanks for your review Brandi! We love our international customers and we're so happy to hear the shipping was fast and that you love your jewellery. All the best, Team LB

Posted 2 years ago

“Very pretty jewellery, fast delivery and item exactly as described - thank you!”

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Posted 2 years ago

“Looked at the site for a while. Really pleased that I made my purchase finally. Looked so tiny in the well presented box but a lovely size for my inner conch piercing. Thanks. Already looking for my next purchase.”

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Posted 2 years ago

“Karina was very helpful with helping me select an earring, which arrived the day after I order it. I am very happy with my purchase and highly recommend Laura Bond.”

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Posted 2 years ago

“I was introduced by my friend Adele to Laura, I wasn’t disappointed at all. Beautiful high quality jewellery, beautifully made with attention to detail. Delivery was quick and ordering very easy, love the packaging also. Thank you x”

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Posted 2 years ago

“Absolutely gorgeous new huggie for My tragus piercing! So easy to put on and so beautiful too! Haven’t taken it off since. Delivery was quick and it came in lovely packaging too. Really Happy and will be buying from Laura Bond again soon x”

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Posted 2 years ago

“The earring is lovely, delicate and feels well made with a nice sparkle. However, the down side is the size range, with a 6mm post it restricts where you can wear it as it is actually quite long. I need a 4-5mm post for helix piercings. So a customisable size range would be amazing to suit all shapes and sizes. Thanks”

Helpful Report

Posted 2 years ago

Hi Katherine, Thanks so much for your review and for your feedback about our size range. This is something we are working on for the future and we hope to be able to offer more sizes late this year. All the best, Team LB

Posted 2 years ago

“Beautiful jewellery, I will definitely be ordering more.”

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Posted 2 years ago

“Always love the pieces from Laura Bond for lovely ear curations! Customer service is amazing and shipping is super fast!”

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Posted 2 years ago

LAURA BOND is rated 4.8 based on 1,300 reviews