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LAURA BOND Reviews

4.8 Rating 1,299 Reviews
95 %
of reviewers recommend LAURA BOND
4.8
Based on 1,299 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LAURA BOND Reviews

About LAURA BOND:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Anonymous
Anonymous  // 01/01/2019
The jewelry I bought is beautiful. I love it. Will definitely be buying more!
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us a kind review. We are so happy you love your jewellery from us! Best wishes, Team LB x
Posted 1 year ago
Love my new Laura Bond helix piece. Will be a return customer for sure!
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Posted 2 years ago
Hi Teena, Thank you for leaving us a 5 star review. We are thrilled to hear you are happy with your LB helix earring. Best wishes, Team LB x
Posted 1 year ago
I cannot comment on the actual item, as it's a Xmas present for my Grandaughter. However the item was delivered as promised and was well packed.
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Posted 2 years ago
Hi Geoff, Thank you for taking the time to leave us a review. We are glad you were impressed with our packaging. We hope your granddaughter was delighted with her gifted jewellery. Best wishes, Team LB x
Posted 1 year ago
Really beautiful well made jewellery will definitely order again and great customer service Thanks so much
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Posted 2 years ago
Hi Tracey, Thank you for the 5 star review. We are thrilled to hear that you are happy with the quality of your purchase. Best wishes, Team LB x
Posted 1 year ago
I have around 12 pieces from Laura Bond now, my most recent purchase being two of the yellow gold tiny spike studs. The jewellery is lovely quality and since they updated the jewellery to have a longer internal screw, I am able to change the jewellery myself easily (which I can’t do with the other brands I have). Some of my pieces are Jan 21 and they still look great, even with regular wear.
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Posted 2 years ago
Hi Kirsty Thanks so much for leaving a review. It honestly makes me so happy to hear that people love the jewellery we make so much. Delighted you like the long threads too! I designed them as I, like you, really struggled to fit traditional threaded jewellery myself. I can also relax knowing our earrings are super secure and aren’t going to come undone and fall out. Your support means so much, I don’t take it for granted at all. Thanks again and have a lovely festive season. All the best, Laura x
Posted 2 years ago
Still have not received items.
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Posted 2 years ago
Hi Suzanne We’re really disappointed to see your one star review and we strive to provide our customers with the best possible service. We’re very sorry to hear your order hasn’t arrived yet. We are experiencing delays due to Royal Mail strikes this month. We’ve done absolutely everything we can to try and make sure that customers receive their orders in good time - including upgrading our standard shipping to Royal Mail special delivery at no extra cost to customers. Customers are receiving their orders it’s just taking longer than usual. Please email our customer service team at help@laurabond.co.uk if you’d like to discuss this further. Thank you Team LB
Posted 2 years ago
This is such a pretty piece,. Maybe a little smaller than I’d imagined, I should have checked sizing more closely, but the detail is lovely and I really like the heart on the back, gorgeous. Ordering was easy and the delivery, despite all the Royal Mail issues prompt. Would buy again.
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Posted 2 years ago
Hi Francesca, Thank you for taking the time to leave us a review. We are glad to hear you are happy with our services and the quality of the jewellery. We hope you love wearing your LB earring. Best wishes, Team LB x
Posted 1 year ago
Absolutely gorgeous helix earing at a great price, my daughter will be so pleased with it
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Posted 2 years ago
Hi Melanie, Thank you for taking the time to leave us a review. We are glad you are impressed with your purchase from us. We hope your daughter is enjoying wearing her helix earring! Best wishes, Team LB x
Posted 1 year ago
I ordered the lightening bolt for my daughter. I was extremely surprised as it is so small, I could hardly find it in the box. Seems a lot of money £42 for something so tiny. I just hope she is pleased with it.....
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Posted 2 years ago
Hi there, Thank you for taking the time to leave us a review. I hope that your daughter was delighted to receive her gifted earring. All our earrings are designed to be very dainty - so that you can wear lots together up your ears. Our earrings can look super tiny in the box but once in an ear they should fit perfectly so hopefully this has been the case with your daughter. Please do get in touch with us at help@laurabond.co.uk if we can help any further. Best wishes, Team LB x
Posted 1 year ago
First class experience shopping with Laura Bond. I will definitely order again!
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Posted 2 years ago
Hi Elizabeth, Thank you for taking the time to leave us a review. We are so glad you had a positive shopping experience with us. Best wishes, Team LB x
Posted 1 year ago
I've been lusting over Laura Bond jewellery for over 2 years and when Laura did her generous black friday offer I finally got something. It arrived within 5 days despite me not being in the UK and it's just what I expected. Beautiful and sparkly. Thank you Laura ❣️
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Posted 2 years ago
Hi Victoria, Thank you so much for your kind review. We are over the moon to hear our jewellery lived up to your expectations. Best wishes, Team LB x
Posted 1 year ago
Laura Bond is amazing. I can never shop anywhere else for earrings again! I have 10 piercings and have Laura Bond jewellery in 6 of them, I can’t wait to buy more pieces to add to my collection. Laura’s jewellery is AMAZING quality, so sparkly, looks fabulous, so comfy and so easy to wear. I have very sensitive skin and every earring I’ve ever put in my ear has caused a reaction, but I haven’t had a single problem with Laura’s jewellery. It may be expensive but it’s worth every penny. Thank you so much Laura Bond! I highly highly recommend!
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Posted 2 years ago
Hi Lydia, Thank you so much for leaving us such a lovely review. We are so glad you are happy with your LB jewellery - you sound like you have quite the collection! Our jewellery is made from solid gold with no nickel. Solid gold is known for its hypoallergenic qualities so is perfect for those with sensitive skin. Thanks again for your continued support. Best wishes, Team LB x
Posted 1 year ago
Earrings arrived they are gorgeous just as expected xx. Just what I was looking for 🥰
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Posted 2 years ago
Hi Pamela, Thank you for taking the time to leave us a review. We are happy we could help you find what you were looking for! Best wishes, Team LB x
Posted 1 year ago
Beautiful quality product. Would buy again.
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Posted 2 years ago
Hi Nicole, Thank you for the 5 star review. We are so glad you are happy with your purchase! Best wishes, Team LB x
Posted 1 year ago
The jewellery is so pretty, small and sparkly. It is a Christmas present for my Mum and I am sure she will love it. The website is very easy to maneuver and delivery was prompt. 5*
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Posted 2 years ago
Hi Holly, Thank you for your lovely review. We are so happy to hear you are impressed with our jewellery. We hope your mum is loving it too! Best wishes, Team LB x
Posted 1 year ago
Lovely earring. Nice packaging. Quick postage. What’s not to like?!
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Posted 2 years ago
Hi Philippa, Thank you for taking the time to leave us such a lovely review. We are so glad you are happy with your earring! Best wishes, Team LB x
Posted 1 year ago
Great customer service and I have loved all my pieces to date. Recommended and will be buying more in the future.
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Posted 2 years ago
Hi Caroline, Thank you for the kind review. We are over the moon to hear you are happy with your LB jewellery. Best wishes, Team LB x
Posted 1 year ago
Really disappointed in size of earring, the illustration on website gave the impression that the item was larger than it actual is! As this is a gift feel it needs to be supplemented with something else. Would not recommend your company!
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Posted 2 years ago
Thanks for taking the time to leave a review. As the founder of the brand I'm so disappointed to hear that you weren't happy with your earring. All our earrings are designed for multiple piercings and are designed to be very dainty - so that you can wear lots together up your ears. We list all the measurements of our pieces in the product descriptions and show the earrings in different ears so that customers can see how they might look when worn. I really am sorry to hear they're not what you expected. Thank you Laura
Posted 2 years ago
I absolutely adore my Laura Bond purchases. They are my new staples and will last forever. The service I have received has been too class and I shall most definitely be shopping with them again 🫶🏽
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Posted 2 years ago
Hi Isla, Thank you for taking the time to leave us such a lovely review. We are so glad you are happy with your purchases! Best wishes, Team LB x
Posted 1 year ago
I cannot fault Laura Bond jewellery. I bought my daughter a white gold labret earring for Christmas, she did lots of research and the only one she could find that ticked all the boxes was from Laura Bond. It was easy to order and the website is easy and simple to navigate. I was kept up to date with the order, process stage and delivery which is a great peace of mind. The item was delivered within a week and it is always a relief when online stores use well known and trusted postal delivery companies. The item itself looks and feels high quality and was well packaged. I would recommend shopping at Laura Bond and when buying jewellery in future this will be my first port of call.
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Posted 2 years ago
Hi Simeon, Thank you so much for leaving such a lovely review. We are glad to hear you had a faultless experience whilst shopping with us. We hope your daughter loves her jewellery and thank you for your support! Best wishes, Team LB x
Posted 1 year ago
LAURA BOND is rated 4.8 based on 1,299 reviews