Laughing Hens Reviews

Name: Laughing Hens
Address: The Croft StablesStation LaneGreat BarrowCheshire, Chester
Rating: 4.72

4.7 Rating 8,863 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 8,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 21st November 2024

Olga Leshchenko

Laughing Hens 5 star review on 16th November 2024

Anonymous

Laughing Hens 5 star review on 15th November 2024

Mrs Emmanuelle Atkins

Laughing Hens 5 star review on 9th November 2024

947

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cardigan is nearly finished thank u for being so helpfully.”

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Posted 2 years ago

“I love Laughing Hens — it’s so hard to find somewhere that ships Rico Creative cotton yarn to Canada without insane shipping cost. My orders are always correct and they email me if they have only two different dyelots that would complete the quantity in an order of one color (if you know what I mean). I use this yarn with 4.5 mm crochet hook and its perfect!”

Laughing Hens 5 star review on 30th March 2022

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Posted 2 years ago

“Lovely yarn and excellent price. Not to be beaten anywhere else I think!”

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Posted 2 years ago

“Quick delivery, food communication and I was really pleased with the wool I purchased.”

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Posted 2 years ago

“Excellent service. The delivery was really quick, and the product was if high quality. I would definitely order again.”

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Posted 2 years ago

“Good product …but one of the balls had a mismatch in the pattern”

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Posted 2 years ago

“The purchase has been very satisfactory but I don't seem to have the complete details for the item that I have been making. Squares four and five are not there. Will that be easier for me when I get to that stage and not require a detailed pattern?”

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Posted 2 years ago

“Very good, prompt and efficient service.”

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Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

“Quick delivery and good customer service when there was a discrepancy in the order.”

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Posted 2 years ago

“Excellent service received within a reasonable time.”

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Posted 2 years ago

“Quality of order was good and speed of service. The low mark is because as the prices were in euro, I presumed I was buying from European stock regardless of the company being in England. At checkout there was no reference to the possible custom charges that a European country might face buying from a UK site. The Euro price gave a false impression. I wasn’t impressed to find out that my order was subject to a considerable customs charge. I am no longer sure that I will buy from here again because of that - the customs charge made the wool ridiculously expensive.”

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Posted 2 years ago

“I'm a new customer to Laughing Hens but so far the service has been great and they have an interesting range of yarns. I went for one from a women's collective in Uruguay and it arrived promptly and well packaged.”

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Posted 2 years ago

“As always, excellent service”

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Posted 2 years ago

“The wool and needle I ordered were spot on. Quick service, I was very pleased.”

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Posted 2 years ago

“I had insufficient wool to finish a sweater and found Laughing Hens gad the wool I needed. Good website and order soon dealt with. Many thanks!”

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Posted 2 years ago

“Excellent price, good service, arrived quickly”

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Posted 2 years ago

“Paid for 3 balls if yarn from the main site, they were the last 3 in stock so then got an extra 2 from eBay to make up what I need for project, which I received. It wasn't clear that eBay listing was from the same shop. Therefore, I've received 2 emails from Laughing Hens saying they are out of stock. Paid my cash, no item, no refund. Not good. If I'd known the eBay shop was the same outlet I wouldn't have bought the yarn”

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Posted 2 years ago

Hi Nicola, Thank you for taking the time to leave us feedback, we really do appreciate it! We are sorry to read of your dissapointment with our service. Our eBay shop has the same name as out website and we trade under "Laughing Hens Shop" on eBay. We apologise if eBay don't display our shop name clearly when you purchase through their platform. Unfortunately, that is out of our control. Your orders were placed 5 minutes apart on two different platforms. We only had 3 balls in stock at the time that you placed your orders totalling 5 balls. Unfortunately, the stock did not update quick enough to reflect this. We fulfilled the eBay order for 2 balls and the website order is on hold awaiting delivery from our supplier. We notified you of this via email as soon as your website order reached the warehouse for packing. A member of our customer service team will contact you today via phone to resolve this for you. Kind regards, Laughing Hens

Posted 2 years ago

“The yarn and pattern are lovely. The drops Paris I have knitted up and for the price it looks good I am really pleased with it. The cool wool I think is gorgeous but I haven't knitted with it yet”

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Posted 2 years ago

“My experience with Laughing Hens has been wonderful. I was able to find the product I wanted at a great price.”

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Posted 2 years ago

Laughing Hens is rated 4.7 based on 8,863 reviews