Laughing Hens Reviews

Name: Laughing Hens
Address: The Croft StablesStation LaneGreat BarrowCheshire, Chester
Rating: 4.71

4.7 Rating 9,080 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 9th March 2025

Emily Durows

Laughing Hens 5 star review on 8th March 2025

Rebecca Kemmer

983

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and products”

Helpful Report

Posted 1 week ago

“A little slower than done companies to deliver but well worth the wait. Let’s support and encourage them. The wool is absolutely fabulous”

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Posted 1 week ago

“Lovely yarn . Great value. Arrived well packaged. Really pleased with purchase”

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Posted 1 week ago

“Promptly despatched and packaging was very good.”

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Posted 1 week ago

“Great selection of lovely yarns!”

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Posted 1 week ago

“Really pleased with my purchase and very good communication from Laughing Hens on delivery, bonus as on sale too !”

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Posted 1 week ago

“Very pleased! Easy transaction, good pins :)”

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Posted 1 week ago

“Good quality wools and patterns”

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Posted 1 week ago

“Buy my wool from laughing hens .Mostly on line but had to phone as I made a mistake when ordering as always very efficient and resolved quickly ,dispatched and received in a timely manner. Thankyou to the team.”

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Posted 1 week ago

“I encountered a little problem seeing prices in £, wrote to customer service and received prompt help. Very easy to navigate the site and order. Goods were received sensibly and safely wrapped.”

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Posted 1 week ago

“Very good quality. Came on time.”

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Posted 3 weeks ago

“Lovely yarns, but dispatch took over a week for both orders placed, customer service would take 2+ weeks to get back and if you want a refund after sending anything back you have to fight for it!”

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Posted 3 weeks ago

“Good quality item as described”

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Posted 3 weeks ago

“Great company to deal with. Love the selection of yarn”

Laughing Hens 5 star review on 12th February 2025

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Posted 1 month ago

“Deutsche Webseite, versendet aber aus UK, was zu langen Lieferzeiten führt. Paket wurde erst versendet, nachdem nach über einer Woche nichts passiert ist. Bei der Rückgabe von Artikeln dauert Bearbeitung und Erstattung sehr lange - Support reagiert auf Nachrichten diesbezüglich nicht.”

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Posted 1 month ago

“Ordered my yarn November 26 for delivery to Canada. By late December it still hadn't arrived and I had received no notifications from Laughing Hens about shipping information. I sent them an email with no response. Early January I sent a second email. All of a sudden I received shipping information. I can only assume that my order had been forgotten but I can't say for sure as I never received a reply to either of my emails. I do not consider this to be good customer service. I felt like I was just a number..no personal touch at all..no explanation and no apology”

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Posted 1 month ago

“Lovely range of yarn & quick delivery. Got an email to say they had a lot of orders because of sale but they still dispatched my order quickly.”

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Posted 1 month ago

“Very quick service to West Coast USA, nicely packaged, order perfect. Will be happy to use again.”

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Posted 1 month ago

“Lovely yarn!”

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Posted 1 month ago

“Prompt delivery of really lovely wool”

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Posted 1 month ago

Laughing Hens is rated 4.7 based on 9,080 reviews