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Laughing Hens Reviews

4.7 Rating 8,862 Reviews
93 %
of reviewers recommend Laughing Hens
4.7
Based on 8,862 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Laughing Hens Reviews

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Good prompt delivery. Choosing the right colour on line not ideal but anything Malabrigo looks and feels great.
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Posted 7 months ago
Great selection of yarns with some good sale offers.
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Posted 7 months ago
I’ve bought many orders from Laughing Hens and can highly recommend their service.
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Posted 7 months ago
Very fast service and good value.
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Posted 7 months ago
Fantastic customer service. I ordered Regia leather moccasin soles to make some slippers and they were of terrible quality, smaller than the size on the label, and too narrow. They refunded my purchase within an hour of contacting them and they plan to reach out to the supplier about the quality issues. Much appreciated! Now if only I could find good quality soles somewhere (I'm in the US and it seems only Europeans make sock slippers)!!
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Posted 8 months ago
I bought this wool in several colours to make rabbit toys for my granddaughters. As I am in Australia I needed the wool reasonably quickly in order to get them finished in time for easter. Website was easy to navigate and colour choices were good. Wool arrived in a short time. Am very pleased with everything.
Laughing Hens 5 star review on 17th March 2024
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Posted 8 months ago
I have sent five emails...no answer. I ordered on Feb. 23 and was billed that day. Still waiting.
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Posted 8 months ago
Hello Judith, We received an email from you on the 23rd of February stating you wished to amend you order, we emailed back on the 23rd to say we were unable to do that and that we would cancel and refund your order so you could place a new order. We have received several emails from yourself which we have replied to unfortunately it seems you are not receiving them, your order was cancelled and refunded on the 23rd please do check your records. Apologies for the inconvinience Kind regards Laughing hens
Posted 8 months ago
I ordered Rowan felted tweed on February 24, 2024 and was billed the same day. It has been 3 weeks and I have received neither the yarn nor a shipping notice. E-mails inquiring about the order have not been answered. Although I have ordered from Laughing Hens in the past and received good service, the current situation is worrisome for me and reflects poorly on this company.
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Posted 8 months ago
Hello Mary, We received your order, however we only had mixed dyelots i did email you in regards to this but heard nothing back, i have had multiple emails from you this week which i have replied to. As we were unable to get the yarn from our supplier a full refund was issued on the 12/03 please check your records. Apologies for the inconvinience Kind regards Laughing Hens
Posted 8 months ago
Fast delivery, products are packed well
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Posted 8 months ago
Wonderful service.
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Posted 8 months ago
Shipping always very fast, responsive customer service. Never have had a complaint.
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Posted 8 months ago
Everything arrived quickly. One of the ADDI olive wood circular knitting needles had been broken which I did not notice until I started using them. I contacted the customer support at Laughing Hens and provided a picture. I received a refund almost immediately. A great on-Line resource and store. Great service! Thank you!
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Posted 8 months ago
Excellent service!
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Posted 8 months ago
I have not started my project yet, but would definitely do business with you again. Delivery was verty fast. Thank you.
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Posted 8 months ago
Excellent service. Wonderful website
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Posted 8 months ago
I ordered from the USA and my order arrived very quickly! Everything was great! Would recommend.
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Posted 8 months ago
The yarn I purchased, King Cole Homespun Double Knitting knitted up well and went further than other dk yarns I have used. The garment has a soft texture and is light weight. I appreciated a call to explain a stock issue but this did not delay the delivery.
Laughing Hens 5 star review on 1st March 2024
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Posted 8 months ago
The yarn brand and color needed was available, in stock, reasonably priced, and I received it in very short time. I was very pleased.
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Posted 8 months ago
Excellent service from Laughing Hens. The crochet cotton always comes quickly and is well packaged.
Laughing Hens 5 star review on 29th February 2024
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Posted 8 months ago
Excellent service, value, and yarn quality.
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Posted 8 months ago
Laughing Hens is rated 4.7 based on 8,862 reviews