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Laughing Hens Reviews

4.7 Rating 8,863 Reviews
93 %
of reviewers recommend Laughing Hens
Company Reviews Product Reviews
3,184
 Metrics Info
4.7
Based on 8,863 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Laughing Hens Reviews

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Carmel Maloney
Verified Buyer
“Hi, I have not received my order yet, I am hoping it will come!!! My order come today thanks so much it will made a beautiful baby blanket”
Helpful Report
Posted 3 years ago
Johanna Jacobsen
Verified Buyer
“I’m very pleased with Laughing Hens. The choice of yarns and patterns is very good and as soon as the right shade of blue is back in stock I will order more.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great quality yearns at excellent prices and with quick delivery, my favourite online yarn shop!”
Helpful Report
Posted 3 years ago
LYN ALLEN
Verified Buyer
“Great customer service and a good selection of products.Bought the new to me addi novel needles which are lovely to knit with.”
Laughing Hens 5 star review on 17th April 2021
Helpful Report
Posted 3 years ago
Brenda Outram
Verified Buyer
“I have given this company a three star review simply because the customer service was extremely poor. On the positive I ordered over $450 worth of yarn and am extremely happy with the quality of the products and the shipping. On the negative I noticed after I placed my order that I would receive a 10% discount if I joined the mailing list, I immediately joined the mailing list and then emailed laughing hens and asked them to apply the 10% discount to my large order. Given the fact that I had ordered less than 24 hours before and they had yet to ship the product I felt this would be fine. I run a online business myself and have often applied discounts after the order has been received and even after it has been shipped. They informed me they could not apply the discount even though I emailed them twice after that requesting it and not understanding why it could not be applied. I feel that this kind of customer service is extremely shortsighted, sure you got that extra 10% of my money but am I ever going to order from this company again? I don't know.”
Helpful Report
Posted 3 years ago
Susan Shand
Verified Buyer
“The needles were just what I wanted and good quality. They arrived quickly, correctly addressed, and well wrapped. The only slight criticism I have is that the short DPN needles were presented in a plastic case designed for long DPNs so they weren't easy to extract and not an attractive case for long-term storage..”
Helpful Report
Posted 3 years ago
Helen Bailie
Verified Buyer
“Very impressed with the site and the goods. I will definitely shop here again.”
Helpful Report
Posted 3 years ago
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Verified Buyer
“Everything was perfect, thank you for that!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Placed a telephone order. Very friendly and helpful. Prompt delivery of items ordered. You have also kept in touch regarding a delayed item.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“It was great to actually speak to a knowledgeable member of staff in person, who was able to advise me on my purchase. The King Cole dk merino wool was just perfect for the pattern I selected. Thank you so much, I shall certainly order again with Laughing Hens.Thank you for your help and expertise.”
Helpful Report
Posted 3 years ago
Marian Torres-Davies
Verified Buyer
“Easy and brilliant website I had used it for years. If I need any knitting or crochet 🧶 elements”
Laughing Hens 5 star review on 16th April 2021
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very pleased with the yarn. Colour was just as shown on screen. Which is not always the case. I have found. Service was great. Thank you.”
Helpful Report
Posted 3 years ago
Anzhela
Verified Buyer
“Спасибо! Очень быстрая доставка. Я счастлива!”
Laughing Hens 5 star review on 16th April 2021
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I like the amount of choices there are in different categories. Ordering is simple and delivery is quick.”
Helpful Report
Posted 3 years ago
Nicole Honsberg
Verified Buyer
“It was ok in total. Only the fact that I had to pay an extra charge for customs will keep me away from buying at this shop again.”
Helpful Report
Posted 3 years ago
Monica Hills
Verified Buyer
“Unfortunately 3 out of 6 balls had few joints. However I was very pleased with the prompt delivery and good prices”
Helpful Report
Posted 3 years ago
Ayesha Wood
Verified Buyer
“Lovely wool”
Laughing Hens 5 star review on 15th April 2021
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The right wool at the right price . thank you”
Helpful Report
Posted 3 years ago
Penelope Shield
Verified Buyer
“Helpful on telephone.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely selection of wool. Also very quick dispatch and resable pricing. Will buy from Laughing Hens again :)”
Helpful Report
Posted 3 years ago
Laughing Hens is rated 4.7 based on 8,863 reviews
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