Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derby
Rating: 4.81

4.8 Rating 3,350 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

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Land Of Rugs 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I talked to them because I needed help deciding which rug would be better for us in our bedroom and piced a Twilight shag rug, quality is superb as was the advice. A little more expensive for this type of carpet than I would normally spend but the quality is 100 percent better than one I took back to Next. Excellent service, it was delivered a day after I placed my phone order.”

Helpful Report

“rug is good with soft silky look pile and nice touchy feel. came next day. good value”

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“Easy to use site with better pricing than the others we looked at, rapid dispatch/delivery + rug as expected. My only minor gripe is the grey is a smidge lighter in real life than in the image but mine is a darker setting to the one on the site. Still works well though. Good shop!”

Helpful Report

“I highly recommend this company. The quality of the Ultra Thick Rug I ordered is excellent, well put together, shipping was inside the time stated and I have been informed of my order status through its journey. I will use this company again.”

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“Really pleased with the new Aran rug I bought it's just as I expected; well made very thick. Happy with the order completion which from start to end was about four working days, would also be happy shopping here again.”

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“sent rug back as agreed to address you gave, clearly marked as requested. ups shows as delivered on 18th. ups also sent you notification . no refund 11 days later.”

Helpful Report

Good Morning, Thank you for your review, we value all reviews good or bad as it lets us see areas where we excell and areas where improvement is required. I have had a look into this, we did receive the rug back however, there were no customer details, therefore we were unable to refund due to us having multiple orders for the same rug from different customers. I have issued the refund for you and you should receive an email to confirm that this has taken place. Please check your records and contact us if you have any queries. Kind regards, Land of Rugs

“Seriously great value with the Aurora 01 rugs I have, they look far more expensive than they were. In short blown away by the price, quality, style and prompt delivery. Keep up the great service and excellent choice of rugs.”

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“I ordered a lovely blue wool rug thats finished nicely (good quality), goes well with the furniture in the room.”

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“I kept two of the three rugs, returns no problem they were quick to refund the return. The two I held onto are in different areas looking sweet, they are made well plus worth the money. Would buy from them again.”

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“Pleased with the warm yellow Carter rug, not too thick and goes well in the lounge. Just ordered another couple as I wanted to see the quality and colour of the rug before going all in.”

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“Organised easy to navigate website with complementary reviews (which tipped the scales for me in deciding to buy from them), order shipped/delivered quick, rug is superb quality and brilliant value for the price I paid. All ticks no crosses.”

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“I had to return the first one it was too small, the lady I spoke to was very helpful. The next one arrived just as quick as the original one and looks perfect.”

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“I bought an Aran rug thinking the quality would be excellent on account of the premium price it cost. I was not wrong. 10 out of 10 for quality.”

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“Fantastic price paid for a top class red rug that has really warmed the room up. I recomend land of rugs.”

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“We chose a grey Tweed rug because we wanted to avoid anything too thick that may prompt trips or falls, because we have always had wool rugs this was rug best fit our requirements. A few days later it came, is just how we imagined and fits our existing style so all in all a pleasant experience that we would be happy to repeat when the time comes. Very good shop.”

Helpful Report

“Third time shopping with Land of rugs, as before prompt to arrive, made well product and best prices when compared to other shops. Wont be the last time they see me;-)”

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“Pleased with the rug and service - I had a call explaining my order would face a short delay due to an annual stock take taking place at the warehouse. Good comms.”

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“Finally a company that does what it says. The rug I ordered looks like the photos and the description was spot on. It was delivered in the stated time and on the day it was scheduled to be. I am blown away by the quality, it superseded my expectations. Land of Rugs is a reliable company and I recommend them without question.”

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“What a wonderful emporium of rugs. Lightning delivery of the Aurora rug I purchased which as they say really is stunning, serious value for money. Love to shop here adain.”

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“So many rugs out of stock !”

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Land Of Rugs is rated 4.8 based on 3,350 reviews