Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derby
Rating: 4.81

4.8 Rating 3,348 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

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Land Of Rugs 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff excellent with support guideanc and advice, rug quality is high. Shipping / delivery is quick while price is competitive with other online shops. Great value for money I will happily buy from here if I need another rug in the future.”

Helpful Report

“softer than it looks although the colour did clash in the room it was intended for so I have it in another room now rather than send back, looking for a different shad so will be buying again...”

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“I checked lots of different sites selling the Celestial CES02 rug and these with the discount voucher were the least expensive so I took a punt. It arrived before the due date and I also had tracking with a time slot from the courier before it arrived. The colours are well represented in the pictures with the quality in my opinion being good. I would recommend Land of rugs.”

Helpful Report

“I've been trying to get in touch for the last 2 weeks to try and arrange a return. No answer to my emails and have left messages on the answer phone but no response. Very quick to take my money but customer service after non existent!”

Helpful Report

Good Morning, Thank you for your review, we appreciate all reviews as it allows us to see where we are excelling and where we can improve our service. We have looked into this for you, we cannot see that any voicemails have been left via the number used for your order. We have found one email from you which was received on Friday at 13:14pm, the office is shut over the weekend. We have sent our returns procedures over to you, if you do have any queries, please feel free to contact us on either 01332 294787 Monday to Friday between 08:00am and 16:00pm or via email on help@landofrugs.com. Kind regards, Land of Rugs

“Nice rug with a thin pile as needed, delivery for me was two days after placing it.”

Helpful Report

“I held of commenting on the Ankara rug for a couple of months as I wanted to see how it held up; very well to be honest. Colours still look punchy despite a few mishaps and there is no sign of it being a few months old having a family of 5 use it as you would every day. Impressive so far, pleased with the quality and looks of it.”

Helpful Report

“I rang up for some advice, the gentleman was very happy to take the order over the phone which saved a lot of hassle as I am not very good with the internet. I was concerned about the thickness of the rug as I did not want a trip hazard for the wife so he informed me the Aurora 10m would be perfect for our needs. The rug arrived in the specified time, and we are really pleased with the quality and service we have received. You can’t go wrong with Land Of Rugs.”

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“Fine looking rug that is quite pleasing on the eye - arrived promptly & well wrapped.”

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“classic traditional design rug feels like its made with top quality wool, trust me I have had plenty wool rugs before to know what will or will not cut the mustard. very satisfied with this.”

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“I received 4 long rugs for down and upstairs hallways which do actually look better than I had imagined. Detailing on the Galleria rugs is in my opinion impressive, the gentleman on the phone said that the Belgium made designs were well made and it is easy to see he was correct now that I have them. Highly recommend the quality.”

Helpful Report

“Easily a better bet than the high street if you need a quality lounge rug quick. I looked in Ikea and John Lewis physical stores and to be fair John Lewis did have the rug I wanted IF I could wait 4 MONTHS. Plan B - I looked around a lot of sites online and managed to find the exact same rug I had my heart set on in JL at Land Of Rugs – with a 5 day delivery on the extra large size 200cm x 300cm quoted AND it was £76 cheaper. It arrived in 4 days looks spectacular so as you may expect I am sooooo pleased. Brilliant!”

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“Very quick delivery and I have been very impressed with the quality of the rug. Would recommend an purchase from this company again.”

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“Great service lovely rug does the room a treat, will be shopping with them again in a couple of weeks.”

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“good service as quick to arrive, priced low and great quality. the colours on my go perfect with my room”

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“Pleased with the underlay from here as it grips much better than the one I had from ebay.”

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“the shag pile twilight rug I had arrived rolled up well packaged and went flat to the floor immediately. it is very thick has a nice soft spongy feel and has kind of altered the acoustics of my lounge which as a wood floor, sounds less clackity in here now. worth the premium paid, like it loads”

Helpful Report

“Easy to send back one of the rugs I found unsuitable, the one I kept is nice soft with the right tones for our room. Happily recommend Land of rug.”

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“Slightly darjker green than in the image is my only minor gripe as it still looks lovely. Delivery for my order was a couple of days, price was welcome suprise.”

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“Excellent choice of rugs in many price ranges. Very easy to order and excellent delivery time.”

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“This is now our 4th rug purchased from Land of Rugs and all of them have been excellent and at such competitive prices. Also the service from Land of Rugs is great including speedy delivery. Will be ordering our 5th in the next few days just deciding on what one, so many to choose from. Thank you to all the staff at Land of Rugs you are doing a great job. Regards Jean”

Helpful Report

Land Of Rugs is rated 4.8 based on 3,348 reviews