Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derby
Rating: 4.81

4.8 Rating 3,348 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

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Land Of Rugs 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast to arrive after order placed and the thin outdoor rug has true to life colour while being well made. Pleased with my first time buying from you.”

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“I ordered an ultra thick plush shaggy rug and the white is pure brilliant it really is white. It's VERY soft and luxurious the description and images for the product are totally accurate. Glad I bought it.”

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“Always good quality I have purchased a few times from Land of rugs without fear of being sold a dud. Highly recomended rug shop with great prices and speedy delivery.”

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“the inexpensive rug grips we bought have gripped our new rug runners tight. pleased with the result which corrected a long running issue with movement especially when trying top hoover them”

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“Great to find a helpful company when your requirements differ from the norm, customer service is thoughtful, responsive and focused. Service second to none and our Prismatic rug while expensive is sublime.”

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“Came parcelled in a heavy cardboard tube to protect it which seems fair considering how much it cost but it was a struggle lifting it. Worth the effort though stunning is not an exaggeration for this Kath Carnaby rug - happy to recommend the Land Of Rugs.”

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“I only ordered it a day before it arrived and was on the floor really impressed with the service. Thrilled with the rug it looks just as cosy as I had hoped it would, worth the money.”

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“Would give zero if possible. Still trying to arrange return of rug. 3 weeks I've been trying, I'm assuming they are waiting 28 days and then they will contact me to say its too late to return it!!!!!!!!”

Helpful Report

Good Afternoon, Thank you for your reveiew, we value all feedback whether it is positive or negative. We have looked into this for you, we have no voicemails left from the number on your order form nor no emails within our inbox via searching using the email used for your order. It is up to the customer to return items back to us information for returns can be find some information here: https://www.landofrugs.com/returns-information/ You did order from us on the 31st May therefore you are outside of our 30 days which we prescribe for returns. I have however noted on your order that we will allow an additional 10 days which will have given you 45 days to return your unused item back to us. Please note all items must be returned unused and well packed to prevent damage during transit. We are always happy to help, please note our office hours are Monday to Friday 07:30am - 16:00pm. You can reach us on 01332 294787 for assistance or contact us on email via help@landofrugs.com, we aim to reply to all quiries within 2 working days. Kind regards, Land of Rugs

“The Wonderlust grey blue rug is really nice looking not too thick either. Feels soft enough and arrived the next day, happy with the price it cost too.”

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“True to life images which for me is a blessing, you never know with the internet. My Katherine Carnaby Eaton rug IS THE focus point of our lounge. Simply wonderful.”

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“Picked a winner shopping with Land Of Rugs the price brilliant, delivery very quick and rug - well all I can say is it is fantastic, I am a very pleased customer. Thanks.”

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“Beautiful colour I also like the glossy bits and it feels more expensive than it actually was. Good communication arrived on time.”

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“Not the best as you have to return the rug yourself.”

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“Rug is absolutely beautiful and extremely hard wearing. Been left out in all weathers and still looks brand new. Highly recommend for your patio”

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“Rug arrived quick and is great quality, great service would use again.”

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“Excellent service and top quality product. Highly recommended”

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“Thank you for your recommendation it's perfect for Sophia very soft with a bouncy surface she adores it.”

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“Yes super pleased with the natural colour rug I now have in the lounge; feels very soft looks so fantastic the whole room just seems fresher/revitalised. Only a short wait for it to arrive the delivery man was pleasant and helpful in bringing it up the stairs to my flat.”

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“First class for quality price and delivery this was my fifth time shopping at Land of Rugs, just as before love it love it love it!”

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“The Blade Putty Rug I bought is nice with its distressed pile it fits right in with our shabby chic look, although it is firmer than we expected. Delivery for the order was four days after placing it.”

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Land Of Rugs is rated 4.8 based on 3,348 reviews