Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derby
Rating: 4.81

4.8 Rating 3,353 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

Write Your review

Tell us how Land Of Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Land Of Rugs 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab rug and they price matched another store that didnt have stock when I needed it. Really good service & communication.”

Helpful Report

“We are very happy with the rug we have and it was delivered faster than we had expected.”

Helpful Report

“I now have a fresh looking rug under my dining table. The previous one was in situ for nearly nine years, lets hope the new one lasts as long.”

Helpful Report

“The rug was too small for the lounge when it arrived, I called Land Of Rugs and they helped me return it and get a bigger size rug. They provided brilliant support throughout the entire process. I do like the quality and look of our new rug which is ideal for the lounge, we spend most of our time in there.”

Helpful Report

“Orderd this as a present for my daughter but was sceptical that it would arrive on time, pleasantly surprised when it did. My daughter loved her rug, hence I was very pleased with the service the company provided.”

Helpful Report

“The rug is faultless. Arrived on the stated day and is as nice as expected.”

Helpful Report

“this was the best price I found on the rug I wanted. didnt take long to get here and sandra loves it”

Helpful Report

“I picked 2 rugs in the same design but different colours, they arrived quickly and I really am pleased with how they look. Next time round I aim to pick a runner for the upstairs hall.”

Helpful Report

“Beautiful colours and the rug texture is very soft and fine, cheap price and from basket to door. Yes pleased with the shopping experience.”

Helpful Report

“Fantastic value rug which arrived packaged well and quickly. I like the quality and feel, its good to see its just like the picture as this was a concern of mine. 5 * service”

Helpful Report

“Happy with the rug not with the delay.”

Helpful Report

“Thank goodness our rugs arrived prior to the new lockdown. They are perfect by the way”

Helpful Report

“I ordered a rug and some underlay on 18th December. I received the underlay on 22nd December. I have not received the rug. I have had no response to three phone calls and two messages asking when I will receive the rug. The order information in my account is completely uninformative, simply stating that the order is 'Complete'. I don't know what your definition of Complete is, but as far as I am concerned the order is certainly NOT complete until I receive the rug. Given that you cannot respond to my attempts to get in touch with you, that you ARE able to email me asking for a review simply adds insult to injury.”

Helpful Report

“Beautiful bedside rug, excellent quality, good value and arrived very quickly! So pleased I bought from Land of Rugs”

Helpful Report

“The girls love the rugs we picked for them, very soft and luxurious looking. Quick to arrive and worth the money we paid for them.”

Helpful Report

“Great small runner with a anti-slip underlays, order as expected and looks the dime.”

Helpful Report

“Excellent value rug, on the face of it I think it will perform well since it feels well made. Looks super stylish and very much like the pictures. Description spot on although I didnt get any tracking until I contacted them.”

Helpful Report

“Many rugs to choose from, I made the right choice because it looks beautiful, delivery of my rug took just over a week and tracking was provided.”

Helpful Report

“The rug we Purchased was better than we expected. Feels quite lush. Would definitely use land of rugs again”

Helpful Report

“Shortly after laying out my rug I noticed it had frayed in one of the corners. I called immediately and was asked to email pictures. Its been 2 weeks since I emailed them and since then I have left two messages and chased by email and haven’t heard back or been able to get through.”

Helpful Report

Land Of Rugs is rated 4.8 based on 3,353 reviews