Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derby
Rating: 4.81

4.8 Rating 3,346 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

Write Your review

Tell us how Land Of Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Land Of Rugs 5 star review on 9th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very slow and I imagine that might've been down to strikes but regardless they boasted 2 day delivery and that wasnt the case”

Helpful Report

Hi Fiona, Unfortunately it was down to strikes, and I'm very sorry that your order was affected. Many thanks, Land of Rugs Team

“Ordered 2 rugs totalling £100 with Express delivery which took over 2 weeks to arrive and then I only received one of them as the other one got lost. This was all down to someone inputting my incorrect delivery address which should not happen. I telephoned them 5 times where my address was mentioned but all staff didn't listen, I also called Parcelforce and they didn't have any deliveries for my address (not knowing my address had been incorrectly input at the time) This was shocking customer service, I asked for a partial refund but no one had the decency to reply to my email and just ignored me.”

Helpful Report

“A bit pricey but still a very beautiful rug. Thank you land of rug”

Helpful Report

“Superb quality”

Helpful Report

“This rug is beautiful and I couldn't be happier with the product but delivery was slow and there wasn't a lot of communication from them”

Helpful Report

“I bought the sisal rug linen and it is beautiful and much softer than I expected it to be. Will buy again if the rug needs to be replaced”

Helpful Report

“love it so much it looks amazing with its glossy colours and simple pattern. came two days after ordering on my phone.”

Helpful Report

“5 stars very good”

Helpful Report

“Order came quickly and Tom was very helpful on the phone.”

Helpful Report

“Magnífica alfombra, y muy buen precio para enviar a España mucho más barato que las otras empresas cotizadas”

Helpful Report

Author didn't leave any comments.

Helpful Report

“gorgeos rug, absoutely over the moon with this product”

Helpful Report

“Does its job well”

Helpful Report

“nice rug but long delivery”

Helpful Report

“Wonderful rug. The colours are exactly like the photos but delivery was slightly longer than I expected.”

Helpful Report

“fantastic rug, really like the thick knots as its a bit different and its very comfy underfoot”

Helpful Report

“Perfect rug for my living room”

Helpful Report

“Absolutely gorgeous rug. I bought the aurora dune and it is exactly like the photo. couldn't be happier”