Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derby
Rating: 4.81

4.8 Rating 3,345 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derby
DE22 1DZ

Write Your review

Tell us how Land Of Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Land Of Rugs 5 star review on 9th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This rug is beautiful, the colours matched the photos perfectly. Will be back again”

Helpful Report

“Lovely rug, perfect for winter especially now heating my home costs a fortune.”

Helpful Report

“Beautiful rug”

Helpful Report

“Delivery was slow but other than that no problems”

Helpful Report

“Mt rug looks perfect in front of my hearth and adds a beautiful pop of colour to my room”

Helpful Report

“Love this aurora rug, delighted with the purchase and the help i recieved from the team”

Helpful Report

Author didn't leave any comments.

Helpful Report

“Beautiful rug, couldn't be happier with my purchase”

Helpful Report

“Tom was very helpful when I called in and the rug arrived on time and looks great”

Helpful Report

“Very fluffy and warm, glad I bought it”

Helpful Report

“beautiful products and their website was very easy to use very happy with my order and rugs”

Helpful Report

“The rug has arrived and it is lovely but it took much longer than the 1-2 days it states on their website”

Helpful Report

“Rug was lovely and exactly what I wanted on arrival. Not even 1 year old and a rug that cost over £400 is unraveling around 3 of the corners. The room it is in is hardly used and the rug looks new other than this. I have tried several times to get some compensation or repair.... but it seems that once you have paid for the goods.... customer care is not something that they are bothered about. I wouldn’t use this company in future. They aren’t interested in trying to sort this issue out, looks like small claims. Not the after sales service that anyone wants, and a total inconvenience.”

Helpful Report

Good morning, Thank you for your review. Following recent communications, we had highlighted that faults do need to be raised to us within 48 hours. We still look into and consider all queries after this point however, in this circumstance, when the rug was delivered to you by the 28th September 2021, the rug was in perfect condition. Due to this, we are only able handle this as a maintenance problem which from the images provided, we can see this has resulted in a few strands coming loose or fraying. If you do need any further assistance, please contact us on help@landofrugs.com Kind regards, Land of Rugs