Land Of Rugs Reviews

Name: Land Of Rugs
Address: Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ, Derbyshire
Rating: 4.80

4.8 Rating 3,394 Reviews

96 %

of reviewers recommend Land Of Rugs

4.8

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Land Of Rugs:

With years of retail experience and a rising customer base, our dedicated team is constantly striving to develop our reputation as one of the leading online rug traders. Since everyone knows that a house is not a home until it is dressed with fabulous floor rugs, it is our business priority to understand and monitor current and future trends in rugs in order to supply the spectacular range of designs, styles, yarns, colours and sizes that the public expects. Our research enables us to offer quality wool, hide and synthetic rugs at realistic prices that are difficult to beat online and that offer genuine savings against high street prices. We engage with the wide spectrum of customer choice by providing highly affordable budget and bargain buys, in addition to inspirationally high-end, luxury rugs when something amazingly special is quite simply a must. And it goes without saying that we give super discounts as well as having regular sales on selected items from all our ranges.

Visit Website

Phone:

01332 294787

Email:

support@landofrugs.co.uk

Location:

Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ,
Land Of Rugs Online Ltd Unit C Abbey Court Darley Abbey Mills Darley Abbey Derby DE22 1DZ
Derbyshire
DE22 1DZ

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Land Of Rugs 5 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and an excellent quality rug. There was an excellent selection of rugs on line and we knew that we could buy with confidence knowing that if there had been a problem it would be sorted. The price of the rugs was extremely reasonable considering the quality. To be truthful I would have expected to pay more. Thank you Land of Rugs, Top Quality Rugs at extremely affordable prices.”

Land Of Rugs 5 star review on 6th December 2022

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“Land of rugs had a good range to choose from. Good communication regarding delivery. Happy with the quality of my rug and good price.”

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“I am really upset that when the rug was delivered there was no note put in to say it was delivered to the neighbours. Furthermore I had to call several times trying to track down the item. The rug was appreciated as it was a gift and I think prices need to be competitive”

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“Great rug, good price, easy to use website and fast delivery.”

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“Excellent customer servicing”

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“The only place I could get the size of rug I wanted (120cm x 60cm) along side the slightly bigger one.”

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“Do NOT deal with this firm! They sent me a drab olive green rug instead of a pretty silvery green rug. Their quality control department agreed it was not the shade on their advertising and agreed to replace it. I duly repackaged it and was given a replacement which was identical to the one I had returned. Now it appears the onus is on me to fund the return of the identical second rug. The entire batch must be olive green not silvery green!”

Helpful Report

Good afternoon, Thank you for your review. I cannot see anywhere where any of my colleague’s have stated that this is the incorrect rug or there was an issue with the rug. I have questioned this with our quality team of whom have explained, they had sent a second rug out thinking that the old, faded rug was the one in question which is why the second rug you received matched the first rug. The item in question does not mention and is not described as silvery green. As my colleagues and management have explained, the rug you did receive was the correct rug and colour also. This will fall within our returns procedures as per our website. If you do have any further queries or require any additional assistance, please do contact us on help@landofrugs.com. Kind regards, Katie Land of Rugs

“A very gorgeous traditional design in a lovely charcoal grey. I am very happy with my rug and will buy from here again if I need to replace it”

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“I love my rug from land of rugs! Delivery was quick adn the rug is super soft and plush.”

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“Easy to order, plenty of choice and quick delivery. Couldn't ask for anything more”

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Author didn't leave any comments.

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“Very friendly service, easy to order and quick delivery, i was expecting the rug till next week with it being new year”

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“Great prices and fast delivery. The rug I purchased is excellent quality and was packaged securely.”

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“What a great way to buy a rug ! No shopping hassle just straight from my own sofa. Easy website, lots of choices and delivered directly to home…. No heavy lifting. My new rug looks and feels amazing !”

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“Company helpful and efficient, beautiful rug good quality sadly the rug didn't work for us.Would recommend them. Will hopefully buy again in the future.”

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“Delivered on time and great quality”

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“Our new wool rug gives us a lovely warm feeling. Need to get more when we can afford”

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“Glorious rug, a most happy customer here.”

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“Excellent! My friend recommended Land of Rugs and I ordered at 10am on a Tuesday, received 2 beautiful rugs on the Wednesday at 10am! Fantastic price and they look beautiful.. Although currently wrapped up as a Christmas present. Thank you, I expect I'll be buying again.”

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“Very good quality rug. Good service. nice product.”

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“Great website with lots of choice. Efficient ordering service. I’ve been asked to do a review but I’m still waiting for the delivery of my rug as it’s coming from Europe so sadly I can’t comment on the quality of the product or the efficiency of delivery.”

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Land Of Rugs is rated 4.8 based on 3,394 reviews