Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,446 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice and very efficient service.”

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Posted 3 years ago

“Great lamp”

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Posted 3 years ago

“Really great lighting and good price too!”

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Posted 3 years ago

“The product itself looks beautiful. The delay in shipping our order was extremely long. We waited for two months as we knew they were waiting for more stock but it then took several emails to find out how much longer it would be until delivery.”

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Posted 3 years ago

Hi Nicola, I am sorry to hear about the delay in receiving your order. We are currently working with a reduced team, so processing orders is taking a bit longer than usual. I'm glad you are happy with your purchase! Thank you, Imogen

Posted 3 years ago

“Happy with the light generally. It’s up and in use. Purchased ‘anthracite’ to match sons bedroom furniture which is also ‘anthracite’ but was disappointed to realise on arrival that this ‘anthracite’ was actually just a dark grey and didn’t match the furniture. It’s ok though and goes with the room but not what expected. On reflection should have ordered the black one. Also when fitting we removed the white ceiling rose part and used an alternative as it looked quite cheap. Shade also doesn’t give out loads of light but not a big room and don uses a lamp anyway.”

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Posted 3 years ago

“The lamp took 4 months to arrive and when it got here it was very noticeably bent. Lampsy offered me a 25% discount due to the fault but have refused to refund the £4.99 delivery charge and haven't replied to my message about returning the item. It's a nice lamp (or would be without the wonky stem!) but I wouldn't place another order after this experience unfortunately.”

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Posted 3 years ago

“My lights arrived promptly , they were well packed and look beautiful. Great stuff”

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Posted 3 years ago

“I was sent the wrong item and it’s still up to me to arrange the return. I submitted for one but still no response.”

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Posted 3 years ago

“Lampsy products are really good quality for the price. I’ve bought 2 things now and very happy with the service”

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Posted 3 years ago

“Great service, arrived quickly, good quality”

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Posted 3 years ago

“lights are great but you said I needed two extra parts - 2x "Link Live Feed Connectors" which the electricians didn't need - as install was several weeks after delivery I didn't try and send them back so they are here, unopened, gathering dust - can you at least take them back so they don't get thrown away?”

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Posted 3 years ago

“Received a bulb - didn’t receive the light I ordered first/ they told me wasn’t in stock anymore.”

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Posted 3 years ago

“Item ordered was not in stock and took months to be delivered with zero communication unless initiated by me. Product when finally delivered was subpar and attempts to receive a refund have so far been unsuccessful. Would strong advise against using Lampsy in the future and will be sharing this experience with others.”

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Posted 3 years ago

“Delivery was delayed. I had to chase for an update, but once product arrived, was exactly what expected and good quality.”

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Posted 3 years ago

“The light fixture we ordered came exactly as described. Very high quality and feels sturdy and durable. Massive plus that the lights use up the least amount of energy out of all of our lights, even with 6 bulbs. Very pleased with the fixture and will likely buy again in the future!”

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Posted 3 years ago

“Love my ceiling light!”

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Posted 3 years ago

“Lovely product Thank you”

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Posted 3 years ago

“That was a bit of confusion during the order process but all sorted. The products are great 😊”

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Posted 3 years ago

“Light stopped working after it let in rainwater - absolutely appalling product. Will never order from you again.”

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Posted 3 years ago

Hi Sameer, I'm sorry to hear there was an issue with your purchase. You can return faulty items to us within 30 days of purchase for a full refund. Please visit our returns portal returns.lampsy.com to arrange a refund. Best wishes, Imogen

Posted 3 years ago

“I love my garden lights. Left them on all night to see how long the charge lasted and it was a good 10 hours.”

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Posted 3 years ago

Lampsy is rated 4.3 based on 1,446 reviews