Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,446 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0333 577 2200

Write Your review

Tell us how Lampsy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lampsy 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, fast delivery. Really good quality lights, not cheap tat like you get elsewhere.”

Helpful Report

Posted 4 years ago

“Very pleased with my lights. Delivery was fast too, especially during lockdown..”

Helpful Report

Posted 4 years ago

“Good Quality and great value for money”

Helpful Report

Posted 4 years ago

“Looks fantastic - really pleased. Slightly smaller than I was expecting but very happy.”

Helpful Report

Posted 4 years ago

“Very pleased with the purchase. Looks lovely.”

Helpful Report

Posted 4 years ago

“Service etc was all good. The lights cost £75 each and were not that impressive to be honest. You have to build them yourself, and gently pushing parts together causes laminate to come off. Fixings are cheap plastic and dont screw to the ceiling as you’d expect. The lights will look good but overall I am disappointed”

Helpful Report

Posted 4 years ago

“This light is really nice , it has a cosy feel to it when on and makes the corner of my garden very pretty . It’s smaller than I imagined but nevertheless I love it . Thank you”

Helpful Report

Posted 4 years ago

“The lights look great, good quality and worth the price!”

Helpful Report

Posted 4 years ago

“Great light. Quality finish to the kitchen and was easy to install. Delivery smooth too”

Helpful Report

Posted 4 years ago

“Still have not received my order.”

Helpful Report

Posted 4 years ago

“Love, Love, Love! Gorgeous Danish pendants lights for my breakfast bar that came very quickly and carefully packed. Highly recommend.”

Helpful Report

Posted 4 years ago

“Very Pleased with my lamps. Good quality”

Helpful Report

Posted 4 years ago

“After placing my order for a wall light, I didn't receive details of delivery though the automated system suggested dispatch would be 3 days. After one week with no communication or hints of delivery date, I emailed asking for an approximate delivery date to help organise our electrician. After 3 days when I hadn't received a reply to my email, I wrote again asking for approximate delivery dates. I was told the delay was caused by inaccessibility to a part of the warehouse where the bulb was stored due to social distancing with covid-19. It was suggested that we take delivery of the lamp minus the bulb ordered at the same time. I agreed to this and the lamp has arrived, but it didn't seem to occur to the company that a refund of approximately £5 for the bulb should be actioned. I will email again, but shouldn't have to. Many good companies are struggling to survive in these difficult times, shame that Lampsy don't make that extra effort for their customers. It doesn't always take a huge effort to go from being a mediocre company to a good quality company and can make the difference of survival in these troubled times.”

Helpful Report

Posted 4 years ago

“Very efficient. Quick delivery and good quality goods.”

Helpful Report

Posted 4 years ago

“My order was handled perfectly and delivery was very quick, with lots of information and a 1 hour delivery slot. The light works perfectly and is exactly as I expected from the website.”

Helpful Report

Posted 4 years ago

“All went as expected”

Helpful Report

Posted 4 years ago

“I have not received the item I purchased although I got a text to say it would be delivered. I have reported it but have not had a response.”

Helpful Report

Posted 4 years ago

“Speedy delivery. A good product for the price.”

Helpful Report

Posted 4 years ago

“For the price is surprisingly heavy, good quality and well built. The only thing that I don’t like is is the ceiling covering, which is a flimsy black plastic cone but for the price it’s worth it as you don’t notice this.”

Helpful Report

Posted 4 years ago

“The lamps that I ordered were described as Class II. They actually require an earth-fitting, hence are Class I. I am awaiting a quote from an electrician to have the lighting re-wired but will likely need to return them. This is a really important part of the description that needs to be correct.”

Helpful Report

Posted 4 years ago

Lampsy is rated 4.3 based on 1,446 reviews