Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,477 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product, happy with it - so much so I went to order two more, but found it £40 cheaper on another site. My fault for not researching in more detail. Ordered from another site.”

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Posted 2 years ago

“Beautiful lamp, perfect for bedroom”

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Posted 2 years ago

“Quick delivery, great item”

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Posted 2 years ago

“This is the 8th beautiful lamp that we have purchased from Lampsy! Speaks for itself!”

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Posted 2 years ago

“Damaged bulb not been replaced”

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Posted 2 years ago

“Quick and easy website to use. Delivery in just a few days. Delighted with my lights!”

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Posted 2 years ago

“Fast delivery excellent quality and value”

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Posted 2 years ago

“The Adrian lamp we purchased was a really nice lamp but unfortunately when it arrived it was more of a dark charcoal colour and not black which is the colour I ordered”

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Posted 2 years ago

“Very good quality, speedy delivery Recommend”

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Posted 2 years ago

“Always my first stop for lighting. I've bought several items from the Pure range in the Design for the People line from Nordlux, and I'm very happy with my latest buy, which is a Shapes table lamp. The website is clear and easy to use, the staff are prompt and helpful and the delivery was quick.”

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Posted 2 years ago

“Presale service was excellent. Delivery was on time and we are very pleased with our bulbs. However, there are few minor marks inside them which are no doubt due to the manufacturing process. But there is no point in reordering as i feel we may receive similar defects in others if not slightly worse. So decided to keep what we have.”

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Posted 2 years ago

“Excellent product, spot on with delivery!”

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Posted 2 years ago

“Really nice light. Arrived quickly and in excellent condition.”

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Posted 2 years ago

“I bought these for my husband who saw similar in a shop nearby and has been raving about them ever since. They are bright and beautiful and he's delighted therefore so am I.”

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Posted 2 years ago

“I found just what I was looking for, placed my order & received it less than 24 hours later. Brilliant.”

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Posted 2 years ago

“Very fast delivery service - got the lights next day. Sent in very good, protective packaging so arrived in perfect condition despite being fragile glass globes. A good quality light.”

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Posted 2 years ago

“Lampsy asked me to review them - I wouldn't have bothered so this review is posted at their request! I'm sure that if everything goes smoothly, there is a reasonable level of customer satisfaction. This 1* review is entirely based on customer service, not on the quality of the products. If there is a problem with your order (ie: it's on backorder!), then be very aware that you will go for weeks without any information, but Lampsy will have taken the money very promptly. There is a phone number, but "because of Covid" they aren't answering it (in fact, they don't advertise a phone number, but you can find it if you search a bit); There is a chatbot, but it's not often it will let you get to a person and its standard responses were unhelpful. When I finally got the offer to chat to a person, it cut me off after a further 10 minute wait because no one was available; There is an email to contact, but in my experience, there is only a 50-50 chance that anyone replies and even then it generally takes several days. After over a month (when the estimate was 7-10 days), I cancelled my order, which isn't as easy as it sounds! I appreciate that suppliers are struggling with getting stock in, but the lack of customer service and information makes this a really difficult company to deal with, so I can't recommend them and won't be using them again.”

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Posted 2 years ago

“Gorgeous very happy and will be returning to use Lampsy again :)”

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Posted 2 years ago

“Took a week to put in post, once posted item arrived within two days.”

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Posted 2 years ago

“Good product which arrived safely and well packaged”

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Posted 2 years ago

Lampsy is rated 4.3 based on 1,477 reviews