Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,446 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order of 14 filament E14 candle bulbs took 10 days to arrive. The company were very difficult to contact. No phone number. I eventually made email contact and received a response. I tried to cancel my order but couldn’t. I said I did not want anything from China. The dimmable bulbs (as stated on the website) arrived eventually and each box said ‘Made in China’ and ‘Non Dimmable’. Total disappointment and they were returned immediately. To be fair they did waive the £12.50 return label charge - but so they should. Now I have to wait for my £91 refund. I have since bought exactly what I need from Lyco. The bulbs arrived in 24hrs. They are dimmable and have a 1yr guarantee and 15,000 hr lifespan…. Use this company instead - you can talk to a real person….. and the bulbs are not made in China!”

Helpful Report

Posted 2 years ago

“A lovely looking lamp, amazing quality and came quickly. My only criticism is that the lamp requires a specialist bumb, which should come with the lamp. Now i will have to search online elsewhere to find this specialist bulb which is quite annoying. I havent even been able to turn it on yet.”

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Posted 2 years ago

“Package arrived safely in good time. I’m very happy with the lamp I ordered. The pendant was not suitable so have started return process which was easy to initiate.”

Lampsy 5 star review on 10th February 2022

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Posted 2 years ago

“Awful for returns”

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Posted 2 years ago

“Although the pendant light was good quality it wasn’t suitable for the space. I hadn’t realised you have to pay for returns Which cost £12.50. I won’t be ordering again in case items are unsuitable which is a shame as I like the product range and have a large renovation to illuminate!”

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Posted 2 years ago

“Easy ordering. Quick delivery. Chandelier gorgeous.”

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Posted 2 years ago

“I have just had this light installed and it is absolutely beautiful. I was going to wait util my hallway was finished but I couldn't. It was easy to install and there were problems with setting it up and it's lovely. I would highly recommend it.”

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Posted 2 years ago

“Beautiful shade, unusual but simple lines.”

Lampsy 5 star review on 29th January 2022

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Posted 2 years ago

“Arrived quickly, and well packaged. Although not fitted yet very pleased with the product”

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Posted 2 years ago

“Excellent thanks 👍 arrived quickly and well packed.”

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Posted 2 years ago

“Lamp arrived on time 😀. Beautifully packed, easy to assembly I’m over 80 years old! Down side not much help ordering the bulb 🤨”

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Posted 2 years ago

“Really sad to say my experience with Lampsy was being sold goods that were not in stock and never came into stock. My purchase was made on the 16th November for 2 Groa shades for £139.00 for an office project I was designing. I believed they would arrive soon as there was no advice to say there was no stock. On the 29th November, still no goods. There is no number to call. I had to message via Instagram to get a response which still took a few days. I was then advised delivery would now be the 19th December. Not ideal but my client was prepared to wait. On the 23rd December, still no shades arrived so I contacted them again. In a conversation I asked why the shades were not in stock if I was told 19th December. I had no response to that email. After Christmas, I heard nothing. I finally sent messages view Instagram on the 7th, 10th and 11th asking for a refund and expressing how disappointed I was. Shocking! The project is finished and I now have to source shades for two pendant light fittings that are left blank. Sadly, although the goods look fab, I will not recommend or purchase from again. Its the sad facts of today that these companies are using drop shipping i.e. not keeping stock, they are buying it as they sell it which is very risky. Be careful what you wish for and bring back shop fronts please.”

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Posted 2 years ago

“A good selection to choose from at reasonable prices. My bathroom light arrived in good time and was well packaged, and it appears to be in good condition ( my electrician hasn’t wired up yet).”

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Posted 2 years ago

“Nice lamp, prompt delivery.”

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Posted 2 years ago

“Very easy transaction. Fast delivery and good value”

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Posted 2 years ago

“Delighted with new light. Prompt delivery.”

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Posted 2 years ago

“Excellent service. Very pleased with purchase”

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Posted 2 years ago

“Product arrived well packaged but hugely delayed - ordered next day delivery - arrived 5 days later obviously a problem with Royal Mail not Lampsy but they could’ve refunded the added shipping and claimed it back but this was not offered.”

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Posted 2 years ago

“Quick response to questions and the products came very securely packed. It is difficult to find a good electrical retailer especially online. I would use them again.”

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Posted 2 years ago

“Speedy delivery, item as shown , well packaged. Excellent all round”

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Posted 2 years ago

Lampsy is rated 4.3 based on 1,446 reviews