Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,477 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order for the Contina Swing Arm Lamp yesterday, which advised delivery within the week. After placing the order, I received an email from Lampsy to advise the product would be re-stocked from the 7th April and delivered to me then instead. There was no option given in the email to cancel the order at this stage and I've since emailed to cancel the order but not yet heard anything back. I think its unacceptable to not provide an easy cancellation route if the product is not available for 2 months after originally guaranteed.”

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Posted 4 years ago

“Love these two wall lights recently purchased, really good quality and they throw out a lot of light considering they are metal. Overall a very good experience with this shop”

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Posted 4 years ago

“Nice-looking, weighted pendant lamp and reliable delivery from Lampsy but inadequate, poorly designed fixings for installing the very heavy thing correctly and tidily - only reason I didn't send it back was because my partner had the tools and the knowledge to adjust them sufficiently!”

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Posted 4 years ago

“Ordered a floor reading lamp and it was out of stock. No problem, happy to wait the 7-10days it’s due back in stock. Three days later it arrives. The base had a 4cm scratch. It was going in the corner behind the sofa so I thought build it and see if it’s noticeable and bothers you. The hassle of returning it seems to much. However, the plug pin was broken and this may have caused the scratch as it only had a thin plastic bag protecting it. Plug is adapted to fit Uk market. They won’t replace, I have to send back, buy again. And pay for postage. Email via customer service was good regular but disappointed overall with product”

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Posted 4 years ago

“Excellent product, fast delivery and good prices. Would definitely buy from here again”

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Posted 4 years ago

“Good quality lights. Fast delivery.”

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Posted 4 years ago

“Quick delivery and a high quality product- very pleased!”

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Posted 4 years ago

“More than happy”

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Posted 4 years ago

“Excellent service, delivery & quality down lights.”

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Posted 4 years ago

“Brilliant service. Delivered very well packed. Excellent quality.”

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Posted 4 years ago

“Excellent lead times. Very impressed with first purchase. Will use again”

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Posted 4 years ago

“I am happy with my picture light. It looks great in my bathroom over my mirror. I did have to chase to see when the light was arriving as there was a lack of communication regarding dispatch and delivery but overall happy.”

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Posted 4 years ago

“Great products and selection of modern lights. Delivery is also really fast unlike other online companies - and delivery courier is good with keeping the customers updated. Highly recommended!”

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Posted 4 years ago

“Quality stylish lighting delivered very promptly. Very happy with my purchase.”

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Posted 4 years ago

“Just what we needed in the bedroom very stylish”

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Posted 4 years ago

“decent lamp”

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Posted 4 years ago

“Despite the bad reviews, decided to order 2 lamps anyway. One came in the wrong colour, the other's head and base were completely scratched. Appalling quality for spending a total of over £200 on this site. Let's hope their customer service is better.”

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Posted 4 years ago

Hello, I'm really sorry to hear your order didn't arrive in perfect condition. Please email help@lampsy.com with your order number and we'll get this fixed for you. Michael

Posted 4 years ago

“Lovely lamps at a reasonable price. The website is easy to use and delivery was smooth. So all in all I would definitely use again. Thank you.”

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Posted 4 years ago

“Great product, well designed. It comes quickly, easy to install and looks great. When an issue does arises. It is resolved quickly by friendly and helpful people.”

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Posted 4 years ago

“Arrived next day!! Amazing light, £100 less than West Elm and amazing quality. I genuinely will try to buy most of the lights for our new home from Lampsy because I know we won’t have to wait long and they’ll be good quality but not crazy prices”

Lampsy 5 star review on 18th January 2021

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Posted 4 years ago

Lampsy is rated 4.3 based on 1,477 reviews