Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,446 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0333 577 2200

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Lampsy 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service, excellent product”

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Posted 11 months ago

“Lovely pendant, quick delivery.”

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Posted 11 months ago

“Really pleased with our light, I have been looking for a down light for over my Central island in my kitchen for a couple of year, and I’m delighted that when it arrived it was exactly as described.”

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Posted 11 months ago

“The light is lovely but the instructions were not that clear and so small it was very difficult to read them.”

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Posted 11 months ago

“Beautiful pendant, very quick delivery and cheaper than I found it other sites😊”

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Posted 11 months ago

“Lamp is lovely - very stylish and as expected. Good service”

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Posted 11 months ago

“Excellent service. Very unique products to choose from. The bulb I ordered was exactly what I needed with how bright it is etc”

Lampsy 5 star review on 13th January 2024

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Posted 1 year ago

“Goods damaged on receipt, but despite e.mailing four days ago, no response re. replace in part/whole/return. Not good service at present!”

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Posted 1 year ago

“The Lamp is pretty and matches my desk. I was disappointed that delivery took so long and that there was no idea of when it was going to be dispatched. But once it was here - it was fine.”

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Posted 1 year ago

“Delivery was very quick and the best price I could find for 2x Blokhus Wall Lights in Stainless Steel. The items are ok and look ok but the quality isn’t what I expected. The wall screws all were very poor and cheap. The covered dome bolts that hold the front to the wall were poor and two out of four missed the thread stage so they have normal bolts until I can find replacements. The back of the bolts are held only by the plastic back so one is now spinning so the only way to ever remove the light will damage the unit. I fit these Christmas week and have decided just to live with them. I will use Lampsy again although I didn’t contact them about the issues I can’t say how they would responded but the actual lights would only get 2 or 3 stars which is a shame because they look nice.”

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Posted 1 year ago

“Very good service and communication and delighted with product.”

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Posted 1 year ago

“Website very easy to use, excellent price and swift dispatch. Can’t complain! Would shop here again for future purchases.”

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Posted 1 year ago

“Worst customer service I have experienced in decades. The original issue was with DPD who failed to deliver, failed to send a pickup pass and then wrongly returned item to depot. I emailed Lampsy customer service, asked them to send the item back out asap, they were totally disinterested in the stress, inconvenience and wasted time and told me I'd have to complain to DPD (who had already told me I needed to complain to Lampsy). When I told them how disappointed I was, they decided to cancel my order, knowing that I was desperate to receive it as soon as possible. When I asked why they had gone out of their way to make my situation even worse, they claimed it was a "commercial decision", which makes absolutely no sense. They then stopped answering emails. I can only assume that they cancelled my order as a direct result of me having expressed my dissatisfaction with their customer service. Shocking. I wish I had checked TrustPilot before ordering as there are lots of bad reviews there complaining about their customer service. I have now found the item elsewhere (slightly cheaper too) and will never buy from Lampsy again.”

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Posted 1 year ago

“Great service from Lampsy at Christmas No issues/problems Will use again”

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Posted 1 year ago

“A classy upgrade for our new pendant lights which were supplied with crappy cheap lamps.”

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Posted 1 year ago

“Excellent value and speedy delivery.”

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Posted 1 year ago

“Beautiful product-very stylish.”

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Posted 1 year ago

“Great light xx Looks amazing over our island and far more expensive than the actual cost xx Really seamless purchase with prompt delivery Delighted Haven’t seen it lighten up as yet as I forgot to order bulbs 🤪”

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Posted 1 year ago

“Lampsy is great. Product range, website, delivery service, all excellent. The lights supplied, (Design for the People, Nordlux) however, could so easily be improved by using fabric cable rather than plastic. This seems an easy fix, so why not do it?”

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Posted 1 year ago

“Delivery was quick and I also bought my light on sale👍🏻”

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Posted 1 year ago

Lampsy is rated 4.3 based on 1,446 reviews