Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.26

4.3 Rating 1,412 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service , good quality items”

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Posted 1 year ago

“beautiful”

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Posted 1 year ago

“Efficient service. Products safely packaged. Great quality.”

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Posted 1 year ago

“Excellent service and communication”

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Posted 1 year ago

“I love this lamp. I use it as a night light in my hallway at the moment rather than an outside light. It's a perfect size with good light levels and looks fab hanging from its hook.”

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Posted 1 year ago

“Good service and speedy delivery.”

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Posted 1 year ago

“Was just the bulb I was looking for! Quick delivery and received well packed so bulb didn't break.”

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Posted 1 year ago

“Still not arrived, no updates. I ordered it over a week ago.”

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Posted 1 year ago

“I recently purchased an item from Lampsy, which I needed promptly. Unfortunately, my experience has been less than satisfactory. Initially, the website malfunctioned during my order; it processed my payment without capturing my address correctly. When I brought this to their attention, responsibility for the website error was not acknowledged. Despite my efforts to confirm a delivery date, I was left without clear information. When I sought to cancel my order and request a refund due to this uncertainty, I was informed that neither was possible. To add to the confusion, I was later told the order was dispatched, but it never reached me. As a customer, this situation is quite distressing. My money has been taken, but I've neither received the service promised nor the item I paid for. While I understand that mistakes happen, the lack of clear communication and resolution from Lampsy has been disappointing. I had high hopes for my experience with this company but based on this incident, I cannot in good faith recommend their service. I hope this feedback is taken constructively and that future customers will see improvements in service reliability and communication.”

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Posted 1 year ago

“It’s a nice looking light and it works”

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Posted 1 year ago

“The team at Lampsy have been amazing, especially Gayle in customer services who went above and beyond to help me with my queries. Thanks Gayle!”

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Posted 1 year ago

“Excellent service and product, thank you!”

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Posted 1 year ago

“Good product”

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Posted 1 year ago

“Very pleased with my lamp. I wanted something with an art deco feel for my kitchen and this fitted the bill perfectly. It is well made, sturdy and stylish. Delivered on time and safely packaged. No complaints at all.”

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Posted 1 year ago

“Amazing light good service”

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Posted 1 year ago

“Love it, very modern and chic”

Lampsy 5 star review on 25th October 2023

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Posted 1 year ago

“Quick delivery within 3 working days as promised via reliable DPD. The items came well packaged and looks just like the photos. Happy with my purchase!”

Lampsy 5 star review on 22nd October 2023

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Posted 1 year ago

“Love Love love my new lights, they look very smart on my porch.”

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Posted 1 year ago

“Ordering quick and easy and Parcel arrived on time in good condition. No problems and would purchase from Lampsy again”

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Posted 1 year ago

“Cant write a review because the lamp has been delivered to the wrong address! The photo is of someone elses garage. Lets hope its still in one piece when i eventually get it, Poorshow. Marlynne thomson”

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Posted 1 year ago

Hi Marlynne, I'm really sorry to hear your order has been delivered to the wrong address. If you reach out to help@lampsy.com with your order number, we'll get this sorted for you. Michael

Posted 1 year ago

Lampsy is rated 4.3 based on 1,412 reviews