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Lampsy Reviews

4.3 Rating 1,446 Reviews
80 %
of reviewers recommend Lampsy
4.3
Based on 1,446 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Read Lampsy Reviews
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Phone:

0333 577 2200

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Product lovely but customer service shocking with what appears to me to be only email communication. I could not find a contact number. No ability to phone customer service is really not enabling communication. Stock availability on the website is totally inaccurate. 7-10 day lead times for items, to be then told availability will be in Jan or March after order wastes time and opinion of lampsy.
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Posted 3 years ago
Item is if of high quality, the image shown represents the item very accurately. Fast delivery and packed very well. With clear instructions when assembling. Thanks you
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Posted 3 years ago
Paid for next day and it took 3 days to arrive One item missing from the order Very poor experience. Only positive was Lynne on the chat who was helpful.
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Posted 3 years ago
The lights that I have been sent are nothing like the pictures in the website. The description clearly states glass shades but those sent are made from chrome. Very disappointed
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Posted 3 years ago
Really good
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Posted 3 years ago
Fantastic lamp, really impressed looks lovely
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Posted 3 years ago
Very good and quick service, and an excellent product. Thank you very much.
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Posted 3 years ago
Prompt service, good product
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Posted 3 years ago
Very pleased with purchase, but two things could easily be improved; let purchasers know you can supply the bulbs - I didn’t see anywhere to order bulbs so went to Amazon and the other is let us know when shipping is likely. Currently it’s a dead zone until it actually ships several days later - even then there’s no indication of how long shipping will take.
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Posted 3 years ago
Very good service products also good and I was kept in touch with until order delivered.
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Posted 3 years ago
Very well packaged. Arrived swiftly. Looks great
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Posted 3 years ago
Great quality and price of product. Support team were very helpful and prompt to reply.
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Posted 3 years ago
Fast, efficient and great value! Thanks
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Posted 3 years ago
Beautiful lamp & really good service
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Posted 3 years ago
Very happy with our lamp! We had to contact customer service as we had some doubts about sizing and they were incredible. I believe her name was Lynn. Delivery was also spot on and on time!
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Posted 3 years ago
I purchased some beautiful large Edison bulbs from Lampsy, they look even better than the photos. Unfortunately one of them arrived damaged, but customer support were very fast to send a replacement. Great customer service!
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Posted 3 years ago
Love this floor lamp so much! It looks so modern and luxurious.
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Posted 3 years ago
Delays to getting items but very friendly team who arranged another delivery when we weren’t there to receive the initial delivery.
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Posted 3 years ago
The lamp turned out better than imagined, highly recommend !
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Posted 3 years ago
Fantastic! Communication, great items super fast delivery.What more could you want!. Thank you very much.
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Posted 3 years ago
Lampsy is rated 4.3 based on 1,446 reviews