Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,477 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0333 577 2200

Write Your review

Tell us how Lampsy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of quality product. Very happy with the efficient service.”

Helpful Report

Posted 4 years ago

“Sent lights that weren’t as the photo that they had shown on there website and then expect me to go and take them back to a Hermes drop off with no apology ... quite unbelievable”

Helpful Report

Posted 4 years ago

“Excellent range of quality products,”

Helpful Report

Posted 4 years ago

“The two lights I bought were amazing, only downside is I did not receive notification of delivery until I called them.”

Helpful Report

Posted 4 years ago

“Very quick delivery and the item was perfect for our downstairs loo.”

Helpful Report

Posted 4 years ago

“Fast efficient service and happy with light fitting.”

Helpful Report

Posted 4 years ago

“Delighted with the pendant lights I bought...perfect for the purpose. The whole process was seamless, the fragile items were well packaged & delivery was swift. Couldn't ask for a better experience.”

Helpful Report

Posted 4 years ago

“Once assembled, I was happy with how the lamp looked in my living room. However, for the price, it’s a very poorly designed base. Really awkward to attach and just doesn’t feel robust. The quality of the upper components is excellent, but the base isn’t what I’d have expected for £139.”

Helpful Report

Posted 4 years ago

“They advised me when purchase was back in stock and very satisfied with the product.”

Helpful Report

Posted 4 years ago

“Prompt communication and delivery, lights exactly as pictured and described. Love them, they look amazing above our dining table 😍”

Helpful Report

Posted 4 years ago

“Good product, came quickly.”

Helpful Report

Posted 4 years ago

“Brilliant fast customer service. Helped with my request of an extra long hanging pendant very fast! Highly recommend and will be back for my next project. Jasper”

Helpful Report

Posted 4 years ago

“Spot on!”

Helpful Report

Posted 4 years ago

“very good range of items easy to order and excellent delivery time, Thanks”

Helpful Report

Posted 4 years ago

“Great once I got the lights v pleased”

Helpful Report

Posted 4 years ago

“Good service and great quality materials but the lamp I ordered was described as “white” when you chose it but actually it is a deep cream!”

Helpful Report

Posted 4 years ago

“Excellent service, lights very well packaged, quick delivery. And, once opened, I was not disappointed...great quality pendant lights which look much more expensive than they were. They will look stunning in my new kitchen/dining room.”

Helpful Report

Posted 4 years ago

“Paid for next day delivery but came 2 days later . Much smaller than thought lamp would be”

Helpful Report

Posted 4 years ago

Hello Alison, Our cut-off for next day delivery is currently 2pm. As you placed your order at 4.14pm we were unable to dispatch your order until the following day. Your order was subsequently delivered the day after dispatch, so it was delivered on-time. We include this information at checkout when selecting a delivery option and it's also on our delivery information page - https://www.lampsy.com/pages/delivery. I've taken a look at the Eik wall light and it's correctly described and we do include the dimensions in the specifications for you to check that it's suitable before purchasing. That all being said, if you're not happy with the item and would like to return it for a refund, please email hello@lampsy.com and we'll arrange a return for you. Aaron

Posted 4 years ago

“Placed two orders with Lampsy. First order arrived extremely quickly (within 1 working day) as I had a good experience with this, I decided to order more products from Lampsy rather than with a competitor. Unfortunately the second experience has not been as smooth. The second order was quoted as 5 - 7 days with an arrival date on their website that supported this. The order was dispatched but only partially fulfilled leaving it 50% incomplete. It also took 9 working days to arrive. The remain parts of the order (light bulbs) have yet to arrive and still no idea when this will arrive. Leaving me with a product that I can not fit nor book an electrician to fit as I have no visibility on when it will be dispatched.”

Helpful Report

Posted 4 years ago

“Good service and excellent range”

Helpful Report

Posted 4 years ago

Lampsy is rated 4.3 based on 1,477 reviews