Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,446 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic. Delivered on time and well packaged”

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Posted 6 years ago

“Received the replacement”

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Posted 6 years ago

“We bought three of the same pendant lights from from Lampsy and two of them came without the ceiling mount, screws/fixings and cover. It took over a week to get the parts sent out to us - annoyingly we had already drilled all the holes and pulled the cables through the ceiling because the first box we opened had all the correct fixings! When the correct parts were sent out, we were STILL missing a bag of screws and ceiling plugs! Absolutely love the pendants and Lampsy was the cheapest price. The lady that dealt with my many angry emails was great, but over all NOT IMPRESSED!”

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Posted 6 years ago

Hi Marny, Firstly, thank-you for your order - we really appreciate your custom. Please accept our apologies that some of the fixings were missing. As we didn’t have these spare parts in-stock, they had to be ordered in from the manufacturer which resulted in a delay getting them to you. We process orders carefully, ensuring that all items are correct however on occasion we make mistakes. Thank-you for taking the time to share your feedback - it helps us improve. Michael

Posted 6 years ago

“Very pleased with this purchase”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great products, swift delivery, no hassle. Great job”

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Posted 6 years ago

“I did make a mistake on my order becaus eI pad for next day delivery witohut realising it won't come next day as it was after 1pm. I accept it's fairly clear unless you are in a hurry (I was) and don't pick up on this and I gave my feedback that you should make it bold so it draws your customers eyes to it but when I rang to find out why no delivery the person I spoke to was excellent in how they handled my frustrations so I was very happy despite the fact I did not get delivery till one day later.”

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Posted 6 years ago

“Really great customer service, will definitely use again when I next need some lights.”

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Posted 6 years ago

Lampsy is rated 4.3 based on 1,446 reviews