Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.26

4.3 Rating 1,412 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0333 577 2200

Write Your review

Tell us how Lampsy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lampsy 5 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3 pendant lights costing £297 over 2 weeks ago but they still haven't arrived. Keep contacting Lampsy who send me the same tracking link again and again taking me to DPD who do NOT have the item. I've finally asked for a refund but heard nothing for 2 days. Am very worried I will never get my money back. There is no customer service telephone number so am reliant on emails which they are not responding to.”

Helpful Report

Posted 2 years ago

“Ordered a lamp for outside of our front door on 3 November. Received notification that it had been shipped on 4 November - excellent. Sadly the experience then deteriorated thanks to the delivery service - DPD. I received no contact from DPD to say when the parcel was coming (unlike deliveries from other providers using DPD, the week before and again today). DPD arrived when I was out (because I didn't know they were coming) and despite having a standing arrangement with DPD to leave with any neighbour they left a note saying that I needed to drive across the other side of the town to collect it. When I went on the DPD website there was no way to change this or to complain nor to phone them. Their website said that I had to download a Q-code to collect the parcel, which I did. I drove across town and the shopkeeper refused to give me the parcel as I had no id, despite the DPD website saying that all I needed was the Q-code. I had to return home and then drive back - a round trip of approx 16 miles because the DPD delivery guy couldn't be bothered to leave the parcel with any neighbour (there were several who were in!) Once I received the lamp I was pleased with it and it would have got 5 stars, but Lampsy were sadly badly let down by DPD.”

Helpful Report

Posted 2 years ago

“Great service, prompt delivery. I asked a question after having placed my order and got an immediate reply. The lamp I purchased is a cordless indoor/outdoor lamp, rechargeable, dimmable and looks great! I would totally recommend both the product and Kampsy to anyone. Great service, great product and great value.”

Helpful Report

Posted 2 years ago

“Love my new lampsy. Easy to assemble, looks stylish and a great addition to the living room.”

Helpful Report

Posted 2 years ago

“Lights are nice but smaller than expected. The reason I gave 4 stars is mainly because the ceiling cone is cheap plastic rather than metal.”

Helpful Report

Posted 2 years ago

“Incomplete order, but the team did alert me, so that was fine One piece was broken, but the return form was easy, so I’m willing to let that pass as well But am still waiting for “Return Approval”! Really, I. This day and age? For a broken Item? Not good at all”

Helpful Report

Posted 2 years ago

“Took a very long time for my item to be dispatched, and it has arrived with some damage”

Helpful Report

Posted 2 years ago

“Excellent under counter lights, delivered early and for a good price.”

Helpful Report

Posted 2 years ago

“The lamp came damaged and I’ve reached out to you to no reply.”

Helpful Report

Posted 2 years ago

“Great value and speedy service”

Helpful Report

Posted 2 years ago

“Good fast service and a decent price.”

Helpful Report

Posted 2 years ago

“Beautiful product, superbly wrapped & easy to install! So happy!! 🤩💪🏻”

Helpful Report

Posted 2 years ago

“Great selection of lights. Very happy with our new kitchen island lighting, they fit the style beautifully. Delivery was made in a reasonable amount of time and was friendly and efficient”

Helpful Report

Posted 2 years ago

“Good service Excellent product”

Helpful Report

Posted 2 years ago

“First class deterrent to power cuts!”

Helpful Report

Posted 2 years ago

“Really happy with my purchase, I bought 3 lamps and they are great! I contacted customer service via live chat because I didn’t have an update about my order and they were very helpful, the lamps arrived the day after. I will buy again!”

Helpful Report

Posted 2 years ago

“Fast delivery - replacement tripod ss the thread on the original had gone. Would use Lampsy again. Thank you.”

Helpful Report

Posted 2 years ago

“Looks amazing and good quality, did a test and lights up well, not tried it outside yet.”

Helpful Report

Posted 2 years ago

“I was looking for next day delivery of a couple of outdoor lights, I used the live chat to speak to a lovely person who confirmed that they could be delivered quickly. They arrived as agreed and are a great, quality product. Would definitely recommend and use this company again!”

Helpful Report

Posted 2 years ago

“Not happy with fitting very small space to fit wires in took a lot longer to fit than I thought”

Helpful Report

Posted 2 years ago

Lampsy is rated 4.3 based on 1,412 reviews