Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.26

4.3 Rating 1,410 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order took 8 days to dispatch without any updates. Lights are okay. There’s an imperfection in part of the glass shade and the black paint is already chipping off on one of joints. Not worth returning over but won’t order from here again.”

Helpful Report

Posted 1 month ago

Hi Elin, I'm really sorry to hear that your lights arrived with imperfections. I have sent you an email so we can get a replacement sorted for you. Best wishes, Lynn

Posted 1 month ago

“Great products that work well in any style home.”

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Posted 1 month ago

Hi Kim, Thank you for your review. I'm delighted to hear that you are happy with our lights. Best wishes, Lynn

Posted 1 month ago

“Delighted with my order- great quality and competitive prices with good delivery”

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Posted 1 month ago

Hi Helen, Thank you so much for your kind words. I'm really pleased to hear that you were happy with your experience and the lights you received. Best wishes, Lynn

Posted 1 month ago

“Products are true to the photo but delivery was delayed vs promised timescale”

Helpful Report

Posted 2 months ago

Hi Nicola, Thank you for your comments I'm really sorry to hear that the delivery timescale was not accurate. Please be advised that I have spoken to our warehouse team regarding your order, and we taken steps to prevent this from happening in the future. Best wishes, Lynn

Posted 1 month ago

“The product itself is excellent however we had to wait nearly a month for it to be delivered.”

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Posted 2 months ago

Hi Gregory, Thank you for your feedback. I'm really sorry to hear that delivery took much longer than expected. Please be advised that I have spoken to our warehouse team, and have taken steps to prevent this from happening in the future. I am glad to hear that you were happy with the product once it arrived. Best wishes, Lynn

Posted 1 month ago

“Excellent service and lamp we purchased from Lampsy”

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Posted 2 months ago

Hi Richard, Thank you very much, I'm so glad to hear that you were happy with your light and the service you received. Kind Regards, Lynn

Posted 1 month ago

“All good apart from one light fitting still waiting on. Not told it was delayed until I sent email so that need improved .”

Helpful Report

Posted 2 months ago

Hi James, Thank you for the feedback. We appreciate you taking the time to let us know. Please accept our apologies for any inconvenience caused by this issue. Best wishes, Lynn

Posted 2 months ago

“Good lights. Good price.Have to remember to get the bulbs separately, not included. Pretty slow despatch time on my order for some reason. Look good and work well so far.”

Helpful Report

Posted 2 months ago

Hi Steve, Thank you for your feedback, glad to hear that you are happy with the lights. Best wishes, Lynn

Posted 2 months ago

“Love my new lamp really good quality and very reasonably priced”

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Posted 2 months ago

Hi Jackie, Thanks so much for your kind words. I'm very pleased to hear that you had a positive experience. Best wishes, Lynn

Posted 2 months ago

“Perfect in every way. Thank you once again.”

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Posted 2 months ago

Hi Jayne, This is such lovely feedback, thanks very much 😀 Best wishes, Lynn

Posted 2 months ago

“Great price and high quality lamp / lampshade”

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Posted 3 months ago

Hi Stefan, So glad to hear that, thanks so much! Best wishes, Lynn

Posted 2 months ago

“Prompt delivery . Well packaged goods”

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Posted 3 months ago

Hi Zena, Thanks so much, really appreciate it! Best wishes, Lynn

Posted 2 months ago

“Very good.”

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Posted 3 months ago

Hi Lawrence, Thanks so much! 😊 Best wishes Lynn

Posted 3 months ago

“Happy with the product, would buy again from Lampsy.”

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Posted 3 months ago

Hi Tony, Thanks for the feedback! Glad to hear you had a good experience. Best wishes, Lynn

Posted 3 months ago

“Great lamp excellent service thank you”

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Posted 3 months ago

Hi, Thank you for your feedback Shelagh, I'm so pleased that you had a great experience 😊 Best wishes Lynn

Posted 3 months ago

“A fantastic lamp - extremely versatile”

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Posted 3 months ago

Hi, That's great to hear! I'm so glad that you are happy with your lamp Femi 😊 Best wishes Lynn

Posted 3 months ago

“Bought some spots from Lampsy to replace my existing central ceiling light and was not disappointed! Great value already but reduced as well . Easy install and controllable via the Nordlux app. Fantastic . Recommend”

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Posted 3 months ago

Hi Robert Thank you so much! So glad to hear that you are happy with the spotlights you ordered 😊 Best wishes Lynn

Posted 3 months ago

“Only 2 out of 4 lamps received but after messaging I got a prompt response to apologise and the balance had been despatched. It was an error.”

Helpful Report

Posted 3 months ago

Hi Debra, Thanks for taking the time to give feedback, I’m pleased to hear that the error was rectified promptly. Please accept our apologies for any inconvenience caused. Best wishes Lynn

Posted 3 months ago

“Exactly what I was looking really well made lantern shade at a reasonable price”

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Posted 3 months ago

Hi Joan, Thank you very much for your comments, I’m really pleased to hear that you are happy with your lantern. Best wishes Lynn

Posted 3 months ago

“Unable to speak to any one on the phone and when i effectually go a E-Mail the delivery date was not honoured”

Helpful Report

Posted 3 months ago

Hi Donna, I’m really sorry to hear that you weren’t able to contact us. I have checked your order and I can see that your order was dispatched on the 2nd of August on a next day service and my colleague has communicated with you via email. If I can help with anything further, please don’t hesitate to let me know. Best wishes, Lynn

Posted 3 months ago

Lampsy is rated 4.3 based on 1,410 reviews