Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.24

4.2 Rating 1,490 Reviews

80 %

of reviewers recommend Lampsy

4.2

Based on 1,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the lights, arrived on time and well packed. Only worry at first was the weight of them. The metal at the bottom is solid Steele so very heavy .”

Helpful Report

Posted 1 month ago

“The lamps were late which I was told was due to bad weather. It’s a small company and I let this go, although would have liked much more unsolicited communication from them if this was the case. The Labrador lamp is attractive and of a good weight, the Ray desk lamp is of good quality. The problems were with the Paradox floor lamp where the height comes in screw together sections which you join yourself. The thread in the middle was badly bored and only a centimetre long so the lamp bent in the middle of the stem. This looks to be to save transport costs but is poor for the price. We fixed it by buying some steel tubing, dismantling it and building a sleeve round the joint. There was little point in returning it as this is a manufacturing/ cost issue so a replacement would be the same. It’s a small company and I’m happy with two out of three of my lamps but think that buying and quality control could be tightened up.”

Helpful Report

Posted 1 month ago

Hello Susanna, Thank you for your helpful and informative feedback. I really appreciate you taking the time to provide these details, it will be very useful for us going forward. We want you to be really happy with the lights you purchase from us. If you could email me directly at lynn@lampsy.com I would be happy to look into the issues you described with the Paradox floor lamp. We would love to get this resolved for you. Kind Regards, Lynn

Posted 1 month ago

“The light fittings I purchased are of good quality, compared to some of the Chinese imports I purchased through similar websites. Delivery was quick. Overall, happy with my experience.”

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Posted 1 month ago

“Pleased to receive the lamp. Look forward to using it in the garden when the weather warms up.”

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Posted 2 months ago

“All good, ordered on line, at a great price and delivered in sturdy packaging a couple of days later.”

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Posted 2 months ago

“Superb, bright & stylish lamp with good battery life. Very flexible, with or without a tripod and in the house or out in the garden. Absolutely love it!”

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Posted 2 months ago

“Great service Great items Great sale prices, will be looking again when I move would 100% recommend”

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Posted 2 months ago

“All good, items packded well, and quickly delivered, and a great price, Thankyou.”

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Posted 2 months ago

“Very disappointed as didn’t receive in time for special birthday, but when we gave him the lamp he was very pleased with it”

Helpful Report

Posted 2 months ago

Hi Jean, I am sorry that the delivery missed a special birthday, I completely understand how disappointing this can be. However I am glad that the recipient was happy with the lamp. Kind Regards, Lynn

Posted 1 month ago

“I ordered on a Monday expecting dispatch within a day or so. The didn’t bother dispatching the goods for a further 7!days and the delivery took a further 3. They thought this was acceptable. If I’d known they weren’t going to send the goods for ten days I’d have ordered from elsewhere. Beware”

Helpful Report

Posted 2 months ago

Hello James, I completely understand that this must have been very frustrating. I am really sorry that delivery took much longer than it should have. Please be assured that this is not the standard that we aim to deliver. I really hope that despite this, you are happy with the items you received. Kind Regards Lynn

Posted 2 months ago

“Arrived in good condition”

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Posted 2 months ago

“Delivered and now fitted - perfect as and just as described.”

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Posted 2 months ago

“Claiming to have stock they didn’t !”

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Posted 2 months ago

Hello Kim, I'm really sorry to hear this. I understand that this must have been disappointing. Although we keep the stock levels on our website as accurate as possible, sometimes discrepancies do happen. If this happens, we aim to inform you as quickly as possible so you can decide how to proceed. If you have any further questions, please feel free to reach out to help@lampsy.com and I would be happy to help. Kind Regards Lynn

Posted 2 months ago

“Really nice lamp and lovely colour.”

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Posted 2 months ago

“This is the second time that I have placed an order with Lampsy. The glass lamp shades all arrived perfectly packed and on time. The communication with this company has been efficient each time. Thanks I will use you again!”

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Posted 2 months ago

“Good communication, quick delivery, item as described, very happy with my purchase from Lampsy. Would buy from again.”

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Posted 2 months ago

“Beautiful lamp, delivered with care. Thank you,”

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Posted 2 months ago

“Still haven’t received the light fitting I ordered and paid for 2 weeks ago.”

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Posted 2 months ago

“I found the purchase easy and the light arrived intact and well packaged. I did need to chase delivery details because I didn’t hear from Lampsu about the expected delivery date.”

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Posted 2 months ago

“light fitted and working so pleased with the effect.”

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Posted 2 months ago

Lampsy is rated 4.2 based on 1,490 reviews