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Lampsy Reviews

4.3 Rating 1,446 Reviews
80 %
of reviewers recommend Lampsy
4.3
Based on 1,446 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Read Lampsy Reviews
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Phone:

0333 577 2200

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I have had the lamp sent out to my home address twice now & it has ended up almost 2 hours away from where I live each time so I am still waiting for the light to be delivered. Customer service have been good at getting back to me I’m just hoping it’s 3rd time lucky & I receive next week.
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Posted 3 years ago
Great product and price, quick delivery too!
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Posted 3 years ago
Very unprofessional as regards communicating delays in delivery. I had to do all the chasing. An area to improve on.
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Posted 3 years ago
Slow to send the lights and very slow to reply to emails. The lights ore reasonable for the price but a bit wonky.
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Posted 3 years ago
Very pleased with my purchase just what I was looking for
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Posted 3 years ago
Not received order
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Posted 3 years ago
Purchased a fabulous light bulb - large green with filament. The quality and design is stunning and saved me lots of money instead of buying a similar product directly from a retailer. Love it!
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Posted 3 years ago
Our new lamp is stylish, and elegant but is a simple design. Looks awesome in my bedroom.
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Posted 3 years ago
Lovely, unusual lamp. I will definitely be buying future lighting from this company.
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Posted 3 years ago
Works, arrived. But the plug is weird.
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Posted 3 years ago
Late shipment Very high return charges Poor quality lamp
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Posted 3 years ago
The site was easy to navigarte, customer service was fast, frienely and informative and the delivery was on time as promised.
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Posted 3 years ago
Amazing product. Looks great in our bedroom. Ordered 2.
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Posted 3 years ago
Wrong light was delivered and Lampsy wouldn't send correct light until they'd received wrong light back issued a refund a month after. Would not recommend or use again. Poor customer service.
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Posted 3 years ago
Love our new lampshades. No issues at all with Lampsy.
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Posted 3 years ago
The lamps I bought were great but the colour was not as expected. They were advertised as grey but were actually a beige colour. Returning the items was not easy as I had to contact Lampsy for their address and then pay return postage.
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Posted 3 years ago
Hi Christine, we are always looking to improve on our customer experience so appreciate your feedback. Thanks, Imogen
Posted 3 years ago
Item arrived broken and because I did fit the item when delivered as workmen were delayed I could do anything about it and you can’t buy a replacement shade either.
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Posted 3 years ago
Love these lamps… look perfect in our lounge!
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Posted 3 years ago
Great service and beautiful lights at a good price. I was looking for deco to renovate my 1920s house, just the look without the huge cost.
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Posted 3 years ago
Gorgeous lamps, very efficient service and prompt delivery. Delighted, thank you.
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Posted 3 years ago
Lampsy is rated 4.3 based on 1,446 reviews