Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,477 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly, and well packaged. Although not fitted yet very pleased with the product”

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Posted 3 years ago

“Excellent thanks 👍 arrived quickly and well packed.”

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Posted 3 years ago

“Lamp arrived on time 😀. Beautifully packed, easy to assembly I’m over 80 years old! Down side not much help ordering the bulb 🤨”

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Posted 3 years ago

“Really sad to say my experience with Lampsy was being sold goods that were not in stock and never came into stock. My purchase was made on the 16th November for 2 Groa shades for £139.00 for an office project I was designing. I believed they would arrive soon as there was no advice to say there was no stock. On the 29th November, still no goods. There is no number to call. I had to message via Instagram to get a response which still took a few days. I was then advised delivery would now be the 19th December. Not ideal but my client was prepared to wait. On the 23rd December, still no shades arrived so I contacted them again. In a conversation I asked why the shades were not in stock if I was told 19th December. I had no response to that email. After Christmas, I heard nothing. I finally sent messages view Instagram on the 7th, 10th and 11th asking for a refund and expressing how disappointed I was. Shocking! The project is finished and I now have to source shades for two pendant light fittings that are left blank. Sadly, although the goods look fab, I will not recommend or purchase from again. Its the sad facts of today that these companies are using drop shipping i.e. not keeping stock, they are buying it as they sell it which is very risky. Be careful what you wish for and bring back shop fronts please.”

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Posted 3 years ago

“A good selection to choose from at reasonable prices. My bathroom light arrived in good time and was well packaged, and it appears to be in good condition ( my electrician hasn’t wired up yet).”

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Posted 3 years ago

“Nice lamp, prompt delivery.”

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Posted 3 years ago

“Very easy transaction. Fast delivery and good value”

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Posted 3 years ago

“Delighted with new light. Prompt delivery.”

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Posted 3 years ago

“Excellent service. Very pleased with purchase”

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Posted 3 years ago

“Product arrived well packaged but hugely delayed - ordered next day delivery - arrived 5 days later obviously a problem with Royal Mail not Lampsy but they could’ve refunded the added shipping and claimed it back but this was not offered.”

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Posted 3 years ago

“Quick response to questions and the products came very securely packed. It is difficult to find a good electrical retailer especially online. I would use them again.”

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Posted 3 years ago

“Speedy delivery, item as shown , well packaged. Excellent all round”

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Posted 3 years ago

“Non existent customer service. Ordered a lamp that was in stock at the time of ordering and was supposed to be delivered within 3-5 days. 2 weeks later it still hasn’t even been dispatched and multiple attempts of reaching customer service have been unsuccessful. Conveniently their live chat has been disabled so wonder if they’ve gone bust. Extremely poor experience - I doubt the lamp will ever arrive nor will I get my money back. Avoid at all cost!”

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Posted 3 years ago

“Ordered two lightfittings and 6 bulbs on the 27th Nov, Paid for Express Next Day Shipping (£8.99). Order wasn’t fully delivered until 14th January as did not have the stock of bulbs available despite them being available to purchase on the site. Part-delivery was only achieved over a week later after chasing for an order update. No contact number available online, live chat only- livechat initially responsive in December but ignored further chats asking to refund Express Delivery charge and cancel order if products weren’t going to be available. Won’t order again.”

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Posted 3 years ago

“The customer service is very slow and they don't tell you when your order is delayed. You have to contact them first to find out where your order is. Pre order on their website says 7-10 days when in reality its 2 months.”

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Posted 3 years ago

“I received the lamp very quickly. There were no instructions for the set up. The lamp is scratched and poorly built. Tightening the legs is almost impossible with the component they have supplied. I’ll be sending it back.”

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Posted 3 years ago

“Stylish, contemporary and excellent value, looks gorgeous when it’s on at night.”

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Posted 3 years ago

“Second time I’ve had a product from lampsy excellent service”

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Posted 3 years ago

“Very swift response Lamp very nice”

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Posted 3 years ago

“Quick delivery, lovely light . Pleased with my purchase.”

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Posted 3 years ago

Lampsy is rated 4.3 based on 1,477 reviews