Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.26

4.3 Rating 1,412 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lamp is exactly as presented on line but tricky getting the plastic cone rose flush with the ceiling.”

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Posted 1 year ago

“Good purchase.”

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Posted 1 year ago

“Excellent products and service. Will use again. Thanks”

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Posted 1 year ago

“2 orders placed and very happy with the product and delivery company used on both occasions.”

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Posted 1 year ago

“Lovely light that goes with my dining room table and chairs.”

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Posted 1 year ago

“I had never heard of Lampsy before my purchase but will definitely be using them again! My order arrived well packed and looked exactly like the picture! So glad I stumbled across this site.”

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Posted 1 year ago

“Lamp arrived broken and a clear visable attempt to fix it with glue from previous. Havent been able to speak to anyone at Lampsy. very poor.”

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Posted 1 year ago

Hi Thomas, I am unable to find any emails or calls from you. I have sent you an email so we can get this resolved. Kind Regards, Lynn

Posted 1 year ago

“Lamp ordered which was easy. Arrived promptly as described. Seems excellent quality and VFM.”

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Posted 1 year ago

“Purchased an item that was ‘in stock’ online with an estimated delivery timeframe of 3-5 working days. Only half of the order was received and after numerous phone calls and emails I am still waiting on the remaining item to be delivered. Would not recommend!”

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Posted 1 year ago

Hi Benedict, thank you for your review - I'm sorry your order was not delivered within the estimated timeframe - we strive to deliver all orders within 3-5 working days, and we apologise you have not received your order as forecast. Orders for multiple items may be sent in more than one shipment - please be assured that the remaining item is on its way to you. If there are any further issues, please contact help@lampsy.com. Kind regards, Glenn

Posted 1 year ago

“Product delivered with scratches on. Not good quality, especially to say I spent £70 for two small wall lamps. It appears that they were damaged before put in the box and the item looks used. Would not recommend.”

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Posted 1 year ago

Hi Charlotte, I'm really sorry to hear that the items arrived damaged. One of our advisors has reached out to organise a free of charge return for you. Please contact help@lampsy.com if you have any queries. Kind Regards, Glenn

Posted 1 year ago

“Both lights are lovely however on the long strip light (bity 55 sensor) is slightly damaged. Has a dent on the panel which is a shame as lots of money to pay for this.”

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Posted 1 year ago

Hi Marlene, thank you for your review. I'm sorry to hear that one of the items you received was damaged. I have reached out to you by email so we can get this resolved for you, as we haven't received a return request from you yet. Best wishes, Lynn

Posted 1 year ago

“Prompt delivery, great product”

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Posted 1 year ago

Hi Emma, thank you very much! I'm glad you are happy with the item. Best wishes, Lynn

Posted 1 year ago

“Happy with the product - just what I was looking for. Beware if dimensions as these are quite compact.”

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Posted 1 year ago

Hi Jason, thank you very much for your kind words! Best wishes, Lynn

Posted 1 year ago

“The lamps are lovely HOWEVER I ordered 3 to go over a kitchen island and have been sent two from one batch and one from another. They are very obviously not the same. I have emailed twice but no one is coming back to me and I can’t find a phone number. Please can someone contact me asap.”

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Posted 1 year ago

Hi Claire, thank you for your review. I understand your issue is currently being handled by our customer service team - I apologise again for the delayed response to your queries. Kind regards, Glenn

Posted 1 year ago

“Great product and delivery”

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Posted 1 year ago

“Arrived well packaged and very happy with shade”

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Posted 1 year ago

“It's very pleasure!! Cool site!!”

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Posted 1 year ago

“I will recommend Lampsy to my Friends and family”

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Posted 1 year ago

“Very poor customer service. Difficult to get hold of, only despatched after a week once prompted.”

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Posted 1 year ago

“Lamp arrived smashed. I contacted customer services and got a short and unhelpful response. I responded and am still waiting for a response 3 days later. Would not recommend.”

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Posted 1 year ago

Hi Rebecca, I have reached out to you and I believe this has now been resolved. If we can help with anything further, please don't hesitate to let us know at help@lampsy.com. Kind Regards, Lynn

Posted 1 year ago

Lampsy is rated 4.3 based on 1,412 reviews